RE:[wdvltalk] Computer problem update

2006-01-12 Thread Furry, Tim
Robert asked... Tim do you know what model was for the motherboard this happened on? We have several 270's... I would like to fix the problem before having it. Tim responds: I don't have one at my desk, and all the ones close to me are in use so I can't crack one open. :-) I did hit the Dell

Re: [wdvltalk] Computer problem update

2006-01-11 Thread Ross Clutterbuck
It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? There sure is...tell Dell to stop lying and make good on the support options they're supposed to offer. DSL is in no way reliant on knowing anything about your

Re: [wdvltalk] Computer problem update

2006-01-11 Thread Portman
They finally found someone who knows what they are talking about. Seems that they need version 6.1 of SBC. A neighbor came over and installed it for them. I am just waiting to hear if it is still working this morning. :-) Sheila Fenelon wrote: If you were asking me I'm not the best one to

Re:[wdvltalk] Computer problem update

2006-01-11 Thread Furry, Tim
Riva, I'm just now getting to this thread...was out on vacation. I don't think you mentioned the Dell model...was it by any chance an Optiplex GX270? Our school district bought a boatload of those from Dell, and they're generally good machines, but the motherboard was revised and used a different

RE: [wdvltalk] Computer problem update

2006-01-11 Thread Hoenig, Robert
[mailto:[EMAIL PROTECTED] Sent: Wednesday, January 11, 2006 9:27 AM To: wdvltalk@lists.wdvl.com Subject: Re:[wdvltalk] Computer problem update Riva, I'm just now getting to this thread...was out on vacation. I don't think you mentioned the Dell model...was it by any chance an Optiplex GX270? Our

Re: [wdvltalk] Computer problem update

2006-01-11 Thread Felix Miata
Portman wrote: They finally found someone who knows what they are talking about. Seems that they need version 6.1 of SBC. A neighbor came over and installed it for them. I am just waiting to hear if it is still working this morning. Even if it is it's only a matter of time before it isn't

Re: [wdvltalk] Computer problem update

2006-01-10 Thread Felix Miata
Portman wrote: It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? They have Genuine Windows XP Media Center on the computer - I checked the MS website but the page is down. That's all hogwash. DSL need know

Re: [wdvltalk] Computer problem update

2006-01-10 Thread Sheila Fenelon
Felix Miata wrote: Portman wrote: It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? They have Genuine Windows XP Media Center on the computer - I checked the MS website but the page is down. That's all

Re: [wdvltalk] Computer problem update

2006-01-10 Thread Portman
It did boot initially and then they had some kind of problem with the keyboard not working. I had her unplug the keyboard and try it in another USB port and it worked fine. She then called Dell and they sorted that out. Then she loaded the SBC on to her computer and it worked fine until they

Re: [wdvltalk] Computer problem update

2006-01-10 Thread Portman
Dell. Todd Richards wrote: According to who - SBC or Dell? Sounds like it's a cheap excuse at your expense. Todd • The WDVL Discussion List from WDVL.COM • To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface

RE: [wdvltalk] Computer problem update

2006-01-10 Thread Cheryl D Wise
What a load of bull, sorry but you have a clueless person at SBC. When talking to support at SBC tell them she has XP Professional not Media Center. As far as networking goes it is the exact same program because Media Center is just a super set of applications that run on top of XP Pro. That

Re: [wdvltalk] Computer problem update

2006-01-10 Thread gmail
On Tue, 2006-01-10 at 13:16 -0500, Portman wrote: It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? They have Genuine Windows XP Media Center on the computer - I checked the MS website but the page is down.

RE: [wdvltalk] Computer problem update

2006-01-10 Thread Cheryl D Wise
Nah, it just means they have a script and don't know anything that isn't on the script it isn't supported. That means any variation such as Tablet PC and Media Center are not supported but if you tell them xp then suddenly it is. Cheryl D. Wise MS FrontPage MVP Certified Professional Web