I've asked this question before, never really got a
response. Figured I'd try again.
I run a number of hotspots, and need to provide
24x7 support for the users at them. Generally means
asking the stupid questions like is your wireless
adapter turned on / cable plugged in, etc
I use an
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Smith, Rick
Sent: Monday, August 06, 2007 5:45 AM
To: [EMAIL PROTECTED]
Cc: WISPA General List
Subject: [WISPA] Hotspot Phone Tech Support ?
I've asked this question before, never really got
Why would you expect an answering service to do tech suport?
Isn't it out of their league to handle anythng more than taking a name
number and message?
The problem I see with hotspot tech support, is the cost should be much
higher than the hotspot internet service costs. A per incident price
