I've always been month to month with an install fee to cover the
install. I know several others that after the contract has expired they
convert to a month to month at the same rate. The idea being the
contract term is just to cover the cost of the install.
Having a longer term contract is
Contract or no contract the type of people that pay install fee then quite
are the same that's will never change only way around that is to charge
more for install to a price people like that would not be willing to pay
On Thu, Feb 2, 2017, 1:40 PM James Wilson wrote:
> We
We don't have a contract either, but we do a pretty good job of keeping
customers happy.
But we're in a pretty rural area. Frontier DSL is pretty bad here and
there isn't much cable available.
On Feb 2, 2017 1:34 PM, "Martha Huizenga" wrote:
> We no longer have a
We no longer have a service term. It differentiates us from the big
guys. Most of our customers stay anyway.
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Offer both with a dollar amount between month-to-month and 2 year.
On Thu, Feb 2, 2017 at 12:07 PM, Daniel Peoples wrote:
> Quick question, what is your length of contract for a residential
> customer? Do you move to a month to month after that term?
>
> We've always done a
Quick question, what is your length of contract for a residential customer?
Do you move to a month to month after that term?
We've always done a straight month to month agreement and our customers of
course love that and for the most part they stay. But in doing account
audits we have a quite a