[WISPA] Need Service in the following areas

2007-08-16 Thread Charles Wu
Let me know (OFFLIST) if you might be able to service these areas...looking at $99-150 / month basic business plans (for WiFi hotspots) 2230 SOUTH SHERMAN DRIVEINDIANAPOLISIN 46203-4854 2830 NORTH BROADWAY ANDERSONIN 46012 1492 EAST 82ND STREET MERRILLVILLE

RE: [WISPA] Need Service in the following areas

2007-08-16 Thread Brad Belton
McD's!! Sheesh, don't sell yourself short. If they want to be an ISP then they need to pay for a T1 and pay T1 prices. Best, Brad -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Charles Wu Sent: Thursday, August 16, 2007 8:47 AM To: WISPA General

[WISPA] Interesting tool.

2007-08-16 Thread George Rogato
http://www.greenlee.com/promotions/summer/cast_in_deal.pdf -- George Rogato Welcome to WISPA www.wispa.org http://signup.wispa.org/ WISPA Wants You! Join today! http://signup.wispa.org/

Re: [WISPA] Need Service in the following areas

2007-08-16 Thread Frank Muto
I'll assume these are franchisees and no, they will not pay T1 prices... been there done that, long story. Frank Muto President FSM Marketing Group, Inc. Postini Gold Partner - Original Message - From: Brad Belton [EMAIL PROTECTED] To: 'WISPA General List' wireless@wispa.org

RE: [WISPA] Need Service in the following areas

2007-08-16 Thread Brad Belton
Then as the soup nazi says: No soup for you! Seriously, I agree that the typical telco T1 price $450 - $1500 will be out of the question for some franchises. The opportunity is the up sell by explaining the value of bringing your service in at say half the Telco price ~$300-$350 and using it

RE: [WISPA] Need Service in the following areas

2007-08-16 Thread Brad Belton
BTW we've been there done that with a long story too, but were successful. grin As with anything your mileage will vary. Best, Brad -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brad Belton Sent: Thursday, August 16, 2007 10:42 AM To: 'WISPA

RE: [WISPA] Interesting tool.

2007-08-16 Thread Mac Dearman
We have had one just like that for over a year and it works great - - sometimes too great! If you are shooting over the top of a drop ceiling and it hits a metal hanger it will ricochet like a wild man and be 70' in the wrong direction. It does great shooting under houses and trailers for my

RE: [WISPA] Need Service in the following areas

2007-08-16 Thread Walter Stumpf
I guess I missed something in Charles' original email. I read it as he is looking for a WISPA member that can service his clients at these addresses in order for him to provide WiFi, regardless of who the end client is, or was something not in the original email I received? -Original

Re: [WISPA] RJ-45 and crimpers

2007-08-16 Thread Tom DeReggi
Personally, I think the secret is not the connector, but just need a good undamaged Crimper. They do wear out, and I find that most connector failures are due to the Crimper itself. I do it the old fasion way, with shielded jacks. It works every time. But then again, I'd still be using MSDOS,

Re: [WISPA] Interesting tool.

2007-08-16 Thread Butch Evans
On Thu, 16 Aug 2007, George Rogato wrote: http://www.greenlee.com/promotions/summer/cast_in_deal.pdf having used those in a couple places, I can say they are VERY cool. They claim to be able to go 50', but you gotta have a LOT of room and GOOD aim to make that happen. -- Butch Evans

[WISPA] BLM fees

2007-08-16 Thread Travis Johnson
Hi, We are currently co-located on several towers that are located on BLM (Forest Service) land. The tower owners have paid a mostly flat fee for being on the ground (even with small, 20ft Rohn towers). They are now doing audits on all of the towers in our area (Southeast Idaho) and trying

Re: [WISPA] Managed IT Service

2007-08-16 Thread Tom DeReggi
Mike, Charge what you want, but you are making the big mistake that many make, that end up failing. Under estimating costs. Even less complicated and less challenging field service professions or even carry-in commodity shops charge more than that, (Your heating/AC guy, Mechanic,

Re: [WISPA] Managed IT Service

2007-08-16 Thread Tom DeReggi
Its is possible to make money in service at $40/hr, if it is the right circumstance. For example, in our prime generally charging $125/hr average, we still took contractor work from resellers as low as $35/hr. But the difference was that the reseller incurred all the other cost (sales,

Re: [WISPA] BLM fees

2007-08-16 Thread Tom DeReggi
Well, not sure $500 per month is that bad? I'd recommend suggesting a compromise, and locking down a longer term contract in the process. One way is to go public, Local tower company threatening to disconnect local resident from Broadband in rural america, and get the local government/elected

Re: [WISPA] BLM fees

2007-08-16 Thread D. Ryan Spott
Travis, You should fall under the WISP heading here: http://www.blm.gov/nhp/what/lands/realty/rental_schedule/ comm_uses_a1.pdf Depending on what zone you are in the fees could be from 2-13,000. The USFS/BLM is actually ahead of the game with this site:

Re: [WISPA] BLM fees

2007-08-16 Thread Travis Johnson
Tom, I think you missed the idea. Let me explain a little more and use a current example. We rent space on a commercial tower that is 120ft tall. There are several cell companies and smaller people like us on this tower. It is in a very rural area (even for Idaho) and yet we still pay

Re: [WISPA] BLM fees

2007-08-16 Thread Travis Johnson
Tom, I also forgot to mention... putting another tower up anywhere CLOSE to an existing tower is almost impossible. BLM's take is unless the current tower is over 90% capacity, there is no need for a new tower. And, even if you get it approved, it takes over 2 years for the paperwork to get

Re: [WISPA] BLM fees

2007-08-16 Thread Travis Johnson
Thanks Ryan. This is what I was looking for. Travis Microserv D. Ryan Spott wrote: Travis, You should fall under the WISP heading here: http://www.blm.gov/nhp/what/lands/realty/rental_schedule/comm_uses_a1.pdf Depending on what zone you are in the fees could be from 2-13,000. The USFS/BLM is

[WISPA] Zyxel Wireless Router Replacement

2007-08-16 Thread Carl Shivers
About a year ago, we got a good buy on 100 Zyxel P334WTs, $30 each. We are trying to find a replacement router for our residential customers in the same range. We liked this router because it had remote management and SNMP management. Anyone have any suggestions.

Re: [WISPA] BLM fees

2007-08-16 Thread Tom DeReggi
Yep. I missed the point. I found Ryan's posted links useful. However, what we found here is that, when costs go up for the tower companies, it doesn't neessarilly mean the cost has to go up for all colocators equally/proportionally, even if agreements say so. Just because, all that matters is

Re: [WISPA] BLM fees

2007-08-16 Thread Tom DeReggi
I see now, how this is a totally different situation. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Travis Johnson [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Thursday, August 16, 2007 1:51 PM Subject: Re:

Re: [WISPA] BLM fees

2007-08-16 Thread Forrest W. Christian
My understanding of how BLM fees work are as follows: 1) An empty communications building has very low, if any, fees. 2) As carriers are added to the building, the building owner is assessed fees based on the inventory of the building. This inventory is based on how many carriers and what

[WISPA] GPS

2007-08-16 Thread Travis Johnson
Hi, Has anyone equipped their installer vehicles with dash-mounted GPS systems? We have been using the cheap USB GPS adapters with the installers laptops and using Streets 2007. This works pretty well, but now with the prices down on the dash mount models, I'm wondering about installing

RE: [WISPA] GPS

2007-08-16 Thread Ralph
Hide them when the guys are out of the trucks. I just lost my Garmin Nuvi 360 from the car in the parking lot. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Johnson Sent: Thursday, August 16, 2007 5:35 PM To: [EMAIL PROTECTED]; WISPA General List

Re: [WISPA] BLM fees

2007-08-16 Thread Forrest W. Christian
Travis Johnson wrote: They are now doing audits on all of the towers in our area (Southeast Idaho) and trying to put us in the cell phone category for fees. You are *NOT* in the cell phone category for fees. In fact, you are most likely fee Exempt. See

RE: [WISPA] BLM fees

2007-08-16 Thread D. Ryan Spott
You have just made me smile.. Big. :) ryan -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Forrest W. Christian Sent: Thursday, August 16, 2007 3:29 PM To: WISPA General List Subject: Re: [WISPA] BLM fees Travis Johnson wrote: They are now doing

Re: [WISPA] BLM fees

2007-08-16 Thread Travis Johnson
So how do I apply for this status? Anyone have a quick link? Travis Microserv Forrest W. Christian wrote: Travis Johnson wrote: They are now doing audits on all of the towers in our area (Southeast Idaho) and trying to put us in the cell phone category for fees. You are *NOT* in the

RUS grants (was: RE: [WISPA] BLM fees)

2007-08-16 Thread D. Ryan Spott
Sorry to hijack this thread... Has anyone on this list ever received a RUS grant? Care to contact me off list please? Thanks! ryan -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Johnson Sent: Thursday, August 16, 2007 3:54 PM To: WISPA

Re: [WISPA] BLM fees

2007-08-16 Thread Forrest W. Christian
Travis Johnson wrote: So how do I apply for this status? Anyone have a quick link? This is done on a site by site basis from an email I have from the RUS program: --- BLM is currently in the process of developing a

[WISPA] PITA customers...

2007-08-16 Thread D. Ryan Spott
I am looking for advice and examples of what to do with PITA customers. I have a few that are just shy of abusive on the phone. Do you read them the riot act? Do you turn them off? Do you collect an early termination fee? Share your stories or policies. Thanks! ryan

Re: [WISPA] PITA customers...

2007-08-16 Thread Brian Rohrbacher
A wise man once told me that 10% of your customers cause you 90% of your work. With that advice I decided the best thing to do was send the 10% to my competition. Brian D. Ryan Spott wrote: I am looking for advice and examples of what to do with PITA customers. I have a few that are

RE: [WISPA] PITA customers...

2007-08-16 Thread D. Ryan Spott
Yes, But how do you do that? Do you write them a letter? Repo your gear? ryan -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Rohrbacher Sent: Thursday, August 16, 2007 5:41 PM To: WISPA General List Subject: Re: [WISPA] PITA customers... A wise

Re: [WISPA] PITA customers...

2007-08-16 Thread Brian Rohrbacher
Well, not very tactfully usually. I ignore them until they leave. Then I go get me gear when they cancel. I think it's better if they cancel, then it;s their decision. Sure, you get a little bad word of mouth, but they were already talking bad about you anyway because they were not happy.

[WISPA] Re: RUS grants

2007-08-16 Thread Scottie Arnett
I would like to know how to get these too. I talked to the RUS and they told me that since a telco coop was already receiving RUS funding in my area, that I could not apply. -- Original Message -- From: D. Ryan Spott [EMAIL PROTECTED] Reply-To: WISPA

Re: [WISPA] PITA customers...

2007-08-16 Thread Butch Evans
On Thu, 16 Aug 2007, D. Ryan Spott wrote: I am looking for advice and examples of what to do with PITA customers. Hmm. This is a tough question, really. It depends more on what they are doing to make themselves a PITA. Just a couple of stories perhaps will tell you how I handle that kind

Re: [WISPA] PITA customers...

2007-08-16 Thread Sam Tetherow
Usually all I need to do is firmly let them know that their current attitude will not be tolerated. I basically treat them as I would my children if they are acting up, 9 times out of 10 they apologize and back down because usually it is just because they are frustrated with some aspect of

Re: [WISPA] PITA customers...

2007-08-16 Thread Joe Miller
I've been known to fire customers like that. Life is too short to put upwith crap like that. I felt really good after that too. --- D. Ryan Spott [EMAIL PROTECTED] wrote: I am looking for advice and examples of what to do with PITA customers. I have a few that are just shy of abusive on

Re: [WISPA] PITA customers...

2007-08-16 Thread Forrest W. Christian
D. Ryan Spott wrote: Do you read them the riot act? Do you turn them off? Do you collect an early termination fee? Try this line (or a similar tact:) We are sorry you are not happy with our service. Unfortunately thare isn't anything else we can do to improve the service we are

Re: [WISPA] PITA customers...

2007-08-16 Thread Jack Unger
Ryan, Here's one strategy for you to consider for the PITA customer. jack Dear Mr. (Mrs.) xxyyzz, Thank you for your telephone

Re: [WISPA] PITA customers...

2007-08-16 Thread John Scrivner
I can tell you that if you listen closely, even to those PITAs, sometimes you learn things you need to know. It may be that someone is doing things to that sector that are killing service quality for your PITA customer. I try hard to give the average PITA the benefit of the doubt as long as I