RE: [WISPA] merchant accounts/credit cards
I sold a bunch of dial up modems...etc to a guy in Namibia, Africa last year and he had to transfer the money via wire to my bank because PayPal wouldn't accept a bank out of that region. I feel that there is a good reason why PayPal does that :-) Mac -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Butch Evans Sent: Wednesday, May 31, 2006 11:18 PM To: WISPA General List Subject: Re: [WISPA] merchant accounts/credit cards On Wed, 31 May 2006, Rich Comroe wrote: used them for my online store long ago. What about the supported countries? I was always getting emails from customers from African countries I'd never even heard of that couldn't place their orders thru paypals. This may still be an issue. I have a few customers that pay via bank transfer (one is from South Africa), so that may still be an issue. You'd have to check with Paypal direct unless someone else here on the list has experience with that. -- Butch Evans Network Engineering and Security Consulting http://www.butchevans.com/ Mikrotik Certified Consultant (http://www.mikrotik.com/consultants.html) -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Refunds for customers
We refund unused months. For equipment, we'll put it on commission for people and sell it for them. We may start buying it back as we're in a better financial spot to do so and we've had almost no need to ever do so. Marlon (509) 982-2181 Equipment sales (408) 907-6910 (Vonage)Consulting services 42846865 (icq)And I run my own wisp! 64.146.146.12 (net meeting) www.odessaoffice.com/wireless www.odessaoffice.com/marlon/cam - Original Message - From: John Scrivner [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Thursday, June 01, 2006 5:53 AM Subject: [WISPA] Refunds for customers We give refunds. It is the best advertising you can do for yourself. We get customers from word of mouth and from people who come back to us after trying some other ISP who they thought might be cheaper and/or better only to find they were treated badly. We even have folks come back to us for dialup who had cable modem or DSL and said they wanted our support and service. I am certain our policy of refunds when requested has helped us earn much of this word of mouth and returning business. Scriv JohnnyO wrote: Sure do - We credit ALL of our customers without them having to ask for any downtime over 12hours they experience on our system. If someone is not happy with our service and ask for a refund for their installation, we just give it to them, pick up our equipment and leave smiling. How about you Rudolph ? How do you treat your customer base ? None of our customers are due to advertisement, they are referrals by word of mouth. How stupid would it be to give someone a hard time over a few dollars when our business is driven by word of mouth advertising ? JohnnyO -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rudolph Worrell Sent: Wednesday, May 31, 2006 10:03 PM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? Do you offer refunds for your service? -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Towers and the Law
Laws aside. Over the years it seems that, by far, the best way to swing a council is to load a room during a public hearing. Get 25 to 50 or more prospective customers to show up at a public meeting and moods can change fast. One other thing that has worked for a few is to build right outside of town (assuming that town is the problem not the county). Hope that helps, Marlon (509) 982-2181 Equipment sales (408) 907-6910 (Vonage)Consulting services 42846865 (icq)And I run my own wisp! 64.146.146.12 (net meeting) www.odessaoffice.com/wireless www.odessaoffice.com/marlon/cam - Original Message - From: Larry Yunker [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, May 31, 2006 3:04 PM Subject: Re: [WISPA] Towers and the Law For the record, OTARD applies to residential rights to have an antenna which enables reception of TV broadcast/satelite signals. I think that OTARD could be used to establish a similar right for a residential use of broadband access antennas as well. However, OTARD doesn't do anything to give the PROVIDER (rather than the end-user) rights to install necessary antennas. So, it sounds like you got lucky with your towers. - Larry - Original Message - From: Rick Smith [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, May 31, 2006 3:05 PM Subject: RE: [WISPA] Towers and the Law We went and built 4 towers (rohn 25g, 50 footers each) on an island where we needed to setup a wireless Backbone around the island. The town came blasting guns, we threw OTARD at them and they bought it. My partner's a good sales guy, though :) We ended up paying $250 per tower in fines, and the $75 permit fee, and we went on our way. YMMV :) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Owen Harrell Sent: Wednesday, May 31, 2006 1:23 PM To: WISPA General List Subject: [WISPA] Towers and the Law I hope someone can help me on this. I believe that back in 1997 or 1998 a law was passed that prevented local governments from preventing tower construction that would provide Internet service to remote areas. If anyone knows of such a law or could at least point me in the right direction, it would be greatly appreciated. I am in the process of getting permits for new towers and I would just like to be prepared in the unlikely case that the county was to turn me down for my permits. Thanks in Advance Owen Harrell Technology Supervisor Essex Computers 2 East 3rd Street Sterling, IL 61081 (815)380-4267 [EMAIL PROTECTED] -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Towers and the Law
Ever wonder what kind of rat's next the mesh guys are gonna run into with this??? roflol Eat that Earthlink Should be fun to watch. Marlon (509) 982-2181 Equipment sales (408) 907-6910 (Vonage)Consulting services 42846865 (icq)And I run my own wisp! 64.146.146.12 (net meeting) www.odessaoffice.com/wireless www.odessaoffice.com/marlon/cam - Original Message - From: Larry Yunker [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, May 31, 2006 3:55 PM Subject: Fw: [WISPA] Towers and the Law I stand corrected. The actual text of the document indicates that the rules apply: on property within the exclusive use or control of the antenna user where the user has a direct or indirect ownership or leasehold interest in the property So, if the antenna is situated on leased or owned land (residential or commercial), OTARD can apply. However, OTARD still only deals with end-user antennas and not WISP broadcast service antennas. - Larry - Original Message - From: Matt Liotta [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, May 31, 2006 4:31 PM Subject: Re: [WISPA] Towers and the Law I wasn't arguing that point; I was arguing that OTARD doesn't only apply to residential property. -Matt Blake Bowers wrote: As long as you quote, Larry is correct. Look at the web page you mention... The subject line... Over the Air RECEPTION devices rule. Then it does make a little exception down lower in the page, On October 25, 2000, the Commission further amended the rule so that it applies to customer-end antennas that receive and transmit fixed wireless signals. This amendment became effective on May 25, 2001. CUSTOMER-end antennas. Q: Does the rule apply to hub or relay antennas? A: The rule applies to customer-end antennas which are antennas placed at a customer location for the purpose of providing service to customers at that location. The rule does not cover antennas used to transmit signals to and/or receive signals from multiple customer locations. Then it pretty much squashes a WISP's antennas for providing service to multiple users. - Original Message - From: Matt Liotta [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, May 31, 2006 4:11 PM Subject: Re: [WISPA] Towers and the Law From http://www.fcc.gov/mb/facts/otard.html... Q: Does the rule apply to commercial property or only residential property? A: Nothing in the rule excludes antennas installed on commercial property. The rule applies to property used for commercial purposes in the same way it applies to residential property. -Matt Larry Yunker wrote: For the record, OTARD applies to residential rights to have an antenna which enables reception of TV broadcast/satelite signals. I think that OTARD could be used to establish a similar right for a residential use of broadband access antennas as well. However, OTARD doesn't do anything to give the PROVIDER (rather than the end-user) rights to install necessary antennas. So, it sounds like you got lucky with your towers. - Larry -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Towers and the Law
I've seen stuff like this before George. It's almost always been a case of the one causing the trouble having a friend or family member working to start up something and they are just trying to slow you down. Marlon (509) 982-2181 Equipment sales (408) 907-6910 (Vonage)Consulting services 42846865 (icq)And I run my own wisp! 64.146.146.12 (net meeting) www.odessaoffice.com/wireless www.odessaoffice.com/marlon/cam - Original Message - From: George Rogato [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Wednesday, May 31, 2006 5:08 PM Subject: Re: [WISPA] Towers and the Law Rick Smith wrote: We went and built 4 towers (rohn 25g, 50 footers each) on an island where we needed to setup a wireless Backbone around the island. The town came blasting guns, we threw OTARD at them and they bought it. My partner's a good sales guy, though :) We ended up paying $250 per tower in fines, and the $75 permit fee, and we went on our way. YMMV :) Your lucky. I got a lease signed by the city for the water towers. Before I got to go on the tower the city told me I needed to have a building permit.I debated the need for a building permit, but ended up buying one anyways, I could be wrong and figured it's just a permit a and some money. And who cares if the city wants to get a few more bucks out of me, it's my city and they gave me a smoking deal on the towers, which I am grateful for. So, then I am about ready to build out the tower, with my lease and permit in hand and I get a call from another city dept head telling me that there was some codes that required me to get a conditional use permit, that nobody realized before they signed a lease and gave me a permit. We debated my need for that as well. Then I was told that the city had adopted a tower ordinance for 'telecommunications' sites. They said that if the antennas were to be placed at more than 9' above the structure that I would have to go in front of the planning commission and get a conditional use permit. So I told them that the antennas were being mounted on the railings of the water tank which is like 20' below the top of the tanks. She comes back with in our ordinance it also says 9' above the ground or above the top of the structure. And your antennas are 9' above the ground. So we debated this abit. I also tossed out there that what I do is not telecommunications but information technology and the FCC says so and the ordinance did not apply to me, just telecommunications. I talked to several other city hall people who you would say are at the top of the chain of command who agreed with me. But I kept having this one person who ultimately was the one to approve and she kept reading the ordinance and disputing what those above her said. There is a protocol involved. I also have on our server a copy of all the city council meetings, planning commission meetings, etc. I found a copy of the meeting where the city council and mayor unanimously approved me building out on the water tanks and directed the city manager to write up a lease. To no avail. I just couldn't get this one person to get with the program. Finally I get everyone involved, it gets discussed at a city council meeting and again they say yes George belongs on the tower and he doe NOT need a conditional use permit. Relief, or so I thought. I actually applied for and paid 900.00 for the conditional use permit application Then finally I get city hall telling me to go pick up my check that it wasn't needed seeing I didn't have to get a conditional use permit. Tiffany goes to pick up the check an she is told, you need to have a design review and that costs 800.00... I came back with that there must have been a design review done because I was given a building permit and I had my guy who is an architectural grad draft up an auto cad of the entire installation right down to the clamps used to scale. She comes back with, we gave you a permit for the bottom of the tower not the top. I couple of phone calls later I got final approval and a call from her saying that she was going to allow me to proceed, but she didn't agree with the i saying it was against the code and she was only giving it to me because her boss is making her . All it takes is one person, regardless if you have 99 other people rooting for you, to stick a spoke in your wheels. Cingular also is in the process of signing a lease on one of these towers and they were grilled by the planning commission who had stacks of letters from neighbors who said they didn't want a cell phone site so close to their homes. They might get cancer from fr radiation. In our county they do have an ordinance saying that all cell phone sites have to be at least 1000' away from a residence. Lucky for me, I wasn't really in a hurry because I've been
Re: [WISPA] Returns to Hyperlinktech.com is it possible?
Once a month's service is used, We do not refund payment for that month of service that have already been used. The reason is there is no way to collect back the product, the month is used, the services were rendered. However, if there was a Quality of Service issue that month that was used, and it was reported, and verified, we will credit appropriately, and apply credit to the following month's bill. Also note that we do NOT collect payment for installation in most cases, until services have been successfully installed, and tested for quality. If customer is unsatisfied with the quality at that time, they have the option not to accept service, and we take our gear down, no fees are charged. However, that has only happened one time in 5 years. As far as sold hardware, we take anything back within 30 days, no questioned ask. We even send the tech to pick it up. If there is a recall or QOS of any type requiring labor, we go back at our cost, to diagnose the situation. We stand behind our products and workmanship 1000%. But then again, we are not distribution, we are value add retail / service. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: JohnnyO [EMAIL PROTECTED] To: 'WISPA General List' wireless@wispa.org Sent: Thursday, June 01, 2006 8:31 AM Subject: RE: [WISPA] Returns to Hyperlinktech.com is it possible? Sure do - We credit ALL of our customers without them having to ask for any downtime over 12hours they experience on our system. If someone is not happy with our service and ask for a refund for their installation, we just give it to them, pick up our equipment and leave smiling. How about you Rudolph ? How do you treat your customer base ? None of our customers are due to advertisement, they are referrals by word of mouth. How stupid would it be to give someone a hard time over a few dollars when our business is driven by word of mouth advertising ? JohnnyO -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rudolph Worrell Sent: Wednesday, May 31, 2006 10:03 PM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? Do you offer refunds for your service? Quoting Tom DeReggi [EMAIL PROTECTED]: Well JohnnyO, That I agree with. My defense was not of Hyperlink. My defense was that not giving refunds is not a bad thing. Banning someone (a prosective buyer) for such a request or for that matter ANY REASON is absolutely rediculous. Vendors have the right to set their policies, but they also have the responsibility to be the bigger person, and to not let individual transaction decisions with a consumer effect their judgement, emotion, professionalism, and future business decissions. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: JohnnyO [EMAIL PROTECTED] To: 'WISPA General List' wireless@wispa.org Sent: Wednesday, May 31, 2006 12:58 PM Subject: RE: [WISPA] Returns to Hyperlinktech.com is it possible? *snip* If someone gives refunds, thats a plus that shows they add value. But not giving refunds does not infer wrong doing. *snip* Tom - it is wrong doing when you ban someone for requesting a refund. Hell, I've never bought from Hyperlink and from seeing their ban policy with a few of the posts on here, we'll never do business with them in the future. I guess I am not the only one that takes this point of view either, so how much $$ did the ban on Scriv cost them actually ? :) JohnnyO -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi Sent: Wednesday, May 31, 2006 11:34 AM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? Blake, Its not that I disagree with you, that it is good business to take care of your customers. Nor am I defending Hyperlinktech, as we don't have enough business experience with them, to have a valid opinion. but... This isn't retail HomeDepot that we are talking about, this is distribution. In my 10 years experience previously in the distribution business, I can tell you there are not many companies that give refunds. We also found that the companies that couldn't understand why refunds was bad business for distributors, usually were the ones that didn't do enough volume to matter wether we lost them. I'm not saying that I personally do not believe in giving refunds. I also believe its best practice to take care of the customer, in most cases. But that does not change the fact that most dealers do NOT give refunds. Tessco, Talley. Hutton, Electrocomm. They may give refunds, but there significant hassle in getting it, that in most cases will be more costly to the buyer in time than the value of the refund. They also usually charge a higher profit margin on every sale than the smaller distributor
Re: [WISPA] Towers and the Law
The plan for any reasonable mesh design calls for mounting mesh nodes on street light poles with utility company pole attachment agreements and right of way access from municipalities. OTARD has nothing to do with that. Scriv Marlon K. Schafer (509) 982-2181 wrote: Ever wonder what kind of rat's next the mesh guys are gonna run into with this??? roflol Eat that Earthlink Should be fun to watch. Marlon (509) 982-2181 Equipment sales (408) 907-6910 (Vonage)Consulting services 42846865 (icq)And I run my own wisp! 64.146.146.12 (net meeting) www.odessaoffice.com/wireless www.odessaoffice.com/marlon/cam -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] Remote Backup Services
I've been selling a remote backup service to my wireless customers using a product called Remote-Back (www.remote-backup.com). It is rather pricey and I'm wondering what the rest of you may be using? This is a very easy way to up-sell our customers and generate some extra revenue. The main selling point is that as wireless ISPs, we can offer high speed UPLOADS as well as downloads. Our DSL competitors have a hard time doing this. Kelly Shaw Pure Internet, Inc. www.pure.net -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Is this legit email from eBay or a phishing scam?
It's a scam George George Rogato wrote: http://www.ebaymainstreet.com/takeaction/?campaign_id=neutrality1 I just got an email from a customer of mine asking me if this was a legit email. At first glance it appears to be a legit email, but I'm not familiar with eBay that much and this link: http://click3.ebay.com/306460395.64016.0.94684 turns into: http://www.ebaymainstreet.com/takeaction/?campaign_id=neutrality1 Here is the email she forwarded to me: *From:* Meg Whitman mailto:[EMAIL PROTECTED] *To:* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] *Sent:* Thursday, June 01, 2006 11:52 AM *Subject:* A Letter to 1941cathie from eBay CEO, Meg Whitman *eBay sent this message to xx ( xxx). * Your registered name is included to show this message originated from eBay. Learn more. http://click3.ebay.com/306460395.64016.0.61836 *Net Neutrality and the eBay Community: A Call to Action* Dear xxx, As you know, I almost never reach out to you personally with a request to get involved in a debate in the U.S. Congress. However, today I feel I must. Right now, the telephone and cable companies in control of Internet access are trying to use their enormous political muscle to dramatically change the Internet. It might be hard to believe, but lawmakers in Washington are seriously debating whether consumers should be free to use the Internet as they want in the future. The phone and cable companies now control more than 95% of all Internet access. These large corporations are spending millions of dollars to promote legislation that would divide the Internet into a two-tiered system. The top tier would be a Pay-to-Play high-speed toll-road restricted to only the largest companies that can afford to pay high fees for preferential access to the Net. The bottom tier -- the slow lane -- would be what is left for everyone else. If the fast lane is the information super-highway, the slow lane will operate more like a dirt road. Today's Internet is an incredible open marketplace for goods, services, information and ideas. We can't give that up. A two lane system will restrict innovation because start-ups and small companies -- the companies that can't afford the high fees -- will be unable to succeed, and we'll lose out on the jobs, creativity and inspiration that come with them. The power belongs with Internet users, not the big phone and cable companies. Let's use that power to send as many messages as possible to our elected officials in Washington. Please join me by clicking here http://click3.ebay.com/306460395.64016.0.94684 right now to send a message to your representatives in Congress before it is too late. You can make the difference. Thank you for reading this note. I hope you'll make your voice heard today. Sincerely, Meg Whitman President and CEO eBay Inc. P.S. If you have any questions about this issue, please contact us at [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]. Learn More http://click3.ebay.com/306460395.64016.0.22085 to protect yourself from Spoof (fake) e-mails. eBay sent this e-mail to you because your Notification Preferences indicate that you want to receive information about Special Events Promotions. eBay will not request personal data (password, credit card/bank numbers) in an e-mail. You are subscribed as [EMAIL PROTECTED], registered on eBay. If you do not wish to receive further communications, sign into My eBay by clicking on the My eBay link found at the top of the eBay home page and change your Notification Preferences. Please note that it may take up to 10 days to process your request. Visit our Privacy Policy http://click3.ebay.com/306460395.64016.0.40453 and User Agreement http://click3.ebay.com/306460395.64016.0.40451 if you have any questions. Copyright © 2006 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125. Thanks -- Bob Moldashel Lakeland Communications, Inc. Broadband Deployment Group 1350 Lincoln Avenue Holbrook, New York 11741 USA 800-479-9195 Toll Free US Canada 631-585-5558 Fax 516-551-1131 Cell -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] Returns to Hyperlinktech.com is it possible?
Credits are always given when we are in the wrong or if we have a bug or so. As for refund we rarely do and if it comes to that we are the ones who initiate this. The worst thing is to string a customer along even though you know that you cannot fix the issue. I have found that it is better to say catch you next time or when it is fix than to have false expectation. Quoting JohnnyO [EMAIL PROTECTED]: Sure do - We credit ALL of our customers without them having to ask for any downtime over 12hours they experience on our system. If someone is not happy with our service and ask for a refund for their installation, we just give it to them, pick up our equipment and leave smiling. How about you Rudolph ? How do you treat your customer base ? None of our customers are due to advertisement, they are referrals by word of mouth. How stupid would it be to give someone a hard time over a few dollars when our business is driven by word of mouth advertising ? JohnnyO -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rudolph Worrell Sent: Wednesday, May 31, 2006 10:03 PM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? Do you offer refunds for your service? Quoting Tom DeReggi [EMAIL PROTECTED]: Well JohnnyO, That I agree with. My defense was not of Hyperlink. My defense was that not giving refunds is not a bad thing. Banning someone (a prosective buyer) for such a request or for that matter ANY REASON is absolutely rediculous. Vendors have the right to set their policies, but they also have the responsibility to be the bigger person, and to not let individual transaction decisions with a consumer effect their judgement, emotion, professionalism, and future business decissions. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: JohnnyO [EMAIL PROTECTED] To: 'WISPA General List' wireless@wispa.org Sent: Wednesday, May 31, 2006 12:58 PM Subject: RE: [WISPA] Returns to Hyperlinktech.com is it possible? *snip* If someone gives refunds, thats a plus that shows they add value. But not giving refunds does not infer wrong doing. *snip* Tom - it is wrong doing when you ban someone for requesting a refund. Hell, I've never bought from Hyperlink and from seeing their ban policy with a few of the posts on here, we'll never do business with them in the future. I guess I am not the only one that takes this point of view either, so how much $$ did the ban on Scriv cost them actually ? :) JohnnyO -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi Sent: Wednesday, May 31, 2006 11:34 AM To: WISPA General List Subject: Re: [WISPA] Returns to Hyperlinktech.com is it possible? Blake, Its not that I disagree with you, that it is good business to take care of your customers. Nor am I defending Hyperlinktech, as we don't have enough business experience with them, to have a valid opinion. but... This isn't retail HomeDepot that we are talking about, this is distribution. In my 10 years experience previously in the distribution business, I can tell you there are not many companies that give refunds. We also found that the companies that couldn't understand why refunds was bad business for distributors, usually were the ones that didn't do enough volume to matter wether we lost them. I'm not saying that I personally do not believe in giving refunds. I also believe its best practice to take care of the customer, in most cases. But that does not change the fact that most dealers do NOT give refunds. Tessco, Talley. Hutton, Electrocomm. They may give refunds, but there significant hassle in getting it, that in most cases will be more costly to the buyer in time than the value of the refund. They also usually charge a higher profit margin on every sale than the smaller distributor that is competing on price, and therefore has more margin to justify eating the cost to give the refund. I bet the price received from Hyperlinktech was significantly less than that the Tesscos or Hutton's would have charged? When price drops, terms gets tougher. A distributor must determine which business they want to be in, and they can't be in both successfully. If in the price market they need to have price policies. Descretion needs to be taken out of the set policies, otherwise its impossible to manage RMA processes. There are many reasons strict policies need to be inforced for Refunds 1. Price constantly falls based on time. And even a week or s odone the road the cost of the product may have dropped. 2. People find something cheaper
Re: [WISPA] Is this legit email from eBay or a phishing scam?
How did you determine that? Bob Moldashel wrote: It's a scam George George Rogato wrote: http://www.ebaymainstreet.com/takeaction/?campaign_id=neutrality1 I just got an email from a customer of mine asking me if this was a legit email. At first glance it appears to be a legit email, but I'm not familiar with eBay that much and this link: http://click3.ebay.com/306460395.64016.0.94684 turns into: http://www.ebaymainstreet.com/takeaction/?campaign_id=neutrality1 Here is the email she forwarded to me: *From:* Meg Whitman mailto:[EMAIL PROTECTED] *To:* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] *Sent:* Thursday, June 01, 2006 11:52 AM *Subject:* A Letter to 1941cathie from eBay CEO, Meg Whitman *eBay sent this message to xx ( xxx). * Your registered name is included to show this message originated from eBay. Learn more. http://click3.ebay.com/306460395.64016.0.61836 *Net Neutrality and the eBay Community: A Call to Action* Dear xxx, As you know, I almost never reach out to you personally with a request to get involved in a debate in the U.S. Congress. However, today I feel I must. Right now, the telephone and cable companies in control of Internet access are trying to use their enormous political muscle to dramatically change the Internet. It might be hard to believe, but lawmakers in Washington are seriously debating whether consumers should be free to use the Internet as they want in the future. The phone and cable companies now control more than 95% of all Internet access. These large corporations are spending millions of dollars to promote legislation that would divide the Internet into a two-tiered system. The top tier would be a Pay-to-Play high-speed toll-road restricted to only the largest companies that can afford to pay high fees for preferential access to the Net. The bottom tier -- the slow lane -- would be what is left for everyone else. If the fast lane is the information super-highway, the slow lane will operate more like a dirt road. Today's Internet is an incredible open marketplace for goods, services, information and ideas. We can't give that up. A two lane system will restrict innovation because start-ups and small companies -- the companies that can't afford the high fees -- will be unable to succeed, and we'll lose out on the jobs, creativity and inspiration that come with them. The power belongs with Internet users, not the big phone and cable companies. Let's use that power to send as many messages as possible to our elected officials in Washington. Please join me by clicking here http://click3.ebay.com/306460395.64016.0.94684 right now to send a message to your representatives in Congress before it is too late. You can make the difference. Thank you for reading this note. I hope you'll make your voice heard today. Sincerely, Meg Whitman President and CEO eBay Inc. P.S. If you have any questions about this issue, please contact us at [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]. Learn More http://click3.ebay.com/306460395.64016.0.22085 to protect yourself from Spoof (fake) e-mails. eBay sent this e-mail to you because your Notification Preferences indicate that you want to receive information about Special Events Promotions. eBay will not request personal data (password, credit card/bank numbers) in an e-mail. You are subscribed as [EMAIL PROTECTED], registered on eBay. If you do not wish to receive further communications, sign into My eBay by clicking on the My eBay link found at the top of the eBay home page and change your Notification Preferences. Please note that it may take up to 10 days to process your request. Visit our Privacy Policy http://click3.ebay.com/306460395.64016.0.40453 and User Agreement http://click3.ebay.com/306460395.64016.0.40451 if you have any questions. Copyright © 2006 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125. Thanks -- Jack Unger ([EMAIL PROTECTED]) - President, Ask-Wi.Com, Inc. Serving the License-Free Wireless Industry Since 1993 Author of the WISP Handbook - Deploying License-Free Wireless WANs True Vendor-Neutral WISP Consulting-Training-Troubleshooting Our next WISP Workshop is June 21-22 in Atlanta, GA. Phone (VoIP Over Broadband Wireless) 818-227-4220 www.ask-wi.com -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Is this legit email from eBay or a phishing scam?
I guess its possible that I am mistaken but... It allowed me to register with an old account that is no longer active. If I go directly to the govt. relations page via the E-Bay home page it kicks me out when i try to sign in. I'm not a networking genius but I would not give out my username and password to any e-mail message that looks like E-Bay or Paypal anymore. Also, I have 4 E-Bay accounts and I did not receive this e-mail for any of them Thou I did get alot of other interesting sh#t). That is also interesting. GeorgeIf your customer wants to get involved they should go to the E-Bay home page and sign in thru govt. relations at the bottom -B- Jack Unger wrote: How did you determine that? Bob Moldashel wrote: It's a scam George George Rogato wrote: http://www.ebaymainstreet.com/takeaction/?campaign_id=neutrality1 I just got an email from a customer of mine asking me if this was a legit email. At first glance it appears to be a legit email, but I'm not familiar with eBay that much and this link: http://click3.ebay.com/306460395.64016.0.94684 turns into: http://www.ebaymainstreet.com/takeaction/?campaign_id=neutrality1 Here is the email she forwarded to me: *From:* Meg Whitman mailto:[EMAIL PROTECTED] *To:* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] *Sent:* Thursday, June 01, 2006 11:52 AM *Subject:* A Letter to 1941cathie from eBay CEO, Meg Whitman *eBay sent this message to xx ( xxx). * Your registered name is included to show this message originated from eBay. Learn more. http://click3.ebay.com/306460395.64016.0.61836 *Net Neutrality and the eBay Community: A Call to Action* Dear xxx, As you know, I almost never reach out to you personally with a request to get involved in a debate in the U.S. Congress. However, today I feel I must. Right now, the telephone and cable companies in control of Internet access are trying to use their enormous political muscle to dramatically change the Internet. It might be hard to believe, but lawmakers in Washington are seriously debating whether consumers should be free to use the Internet as they want in the future. The phone and cable companies now control more than 95% of all Internet access. These large corporations are spending millions of dollars to promote legislation that would divide the Internet into a two-tiered system. The top tier would be a Pay-to-Play high-speed toll-road restricted to only the largest companies that can afford to pay high fees for preferential access to the Net. The bottom tier -- the slow lane -- would be what is left for everyone else. If the fast lane is the information super-highway, the slow lane will operate more like a dirt road. Today's Internet is an incredible open marketplace for goods, services, information and ideas. We can't give that up. A two lane system will restrict innovation because start-ups and small companies -- the companies that can't afford the high fees -- will be unable to succeed, and we'll lose out on the jobs, creativity and inspiration that come with them. The power belongs with Internet users, not the big phone and cable companies. Let's use that power to send as many messages as possible to our elected officials in Washington. Please join me by clicking here http://click3.ebay.com/306460395.64016.0.94684 right now to send a message to your representatives in Congress before it is too late. You can make the difference. Thank you for reading this note. I hope you'll make your voice heard today. Sincerely, Meg Whitman President and CEO eBay Inc. P.S. If you have any questions about this issue, please contact us at [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]. Learn More http://click3.ebay.com/306460395.64016.0.22085 to protect yourself from Spoof (fake) e-mails. eBay sent this e-mail to you because your Notification Preferences indicate that you want to receive information about Special Events Promotions. eBay will not request personal data (password, credit card/bank numbers) in an e-mail. You are subscribed as [EMAIL PROTECTED], registered on eBay. If you do not wish to receive further communications, sign into My eBay by clicking on the My eBay link found at the top of the eBay home page and change your Notification Preferences. Please note that it may take up to 10 days to process your request. Visit our Privacy Policy http://click3.ebay.com/306460395.64016.0.40453 and User Agreement http://click3.ebay.com/306460395.64016.0.40451 if you have any questions. Copyright © 2006 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125. Thanks -- Bob Moldashel Lakeland Communications, Inc. Broadband Deployment Group 1350 Lincoln Avenue
Re: [WISPA] Is this legit email from eBay or a phishing scam?
Gang, I got this email today and it included my ebay user name, which is nothing like my email address. I have never (knowingly) linked the two together publicly, so my guess is that it is legit. Has anyone forwarded it to the [EMAIL PROTECTED] or whatever the correct address is? Jason David E. Smith wrote: Bob Moldashel wrote: It's a scam George Looks legit from here. Note that the enter your username here link -- JUST username, not password -- redirects you to the real eBay's sign-in page. Also note that on eBay's front page (down at the bottom, click on Government Relations) links to the exact same site. I believe it's legit, but it sure LOOKS suspicious. David Smith MVN.net -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] Is this legit email from eBay or a phishing scam?
EBAYMAINSTREET.COM is registered to ebay, inc. If you don't have a WHOIS, go to Networksolutions.com and check WHOIS either the IP address or domain. . . . j o n a t h a n -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Jason Sent: Thursday, June 01, 2006 10:32 PM To: WISPA General List Subject: Re: [WISPA] Is this legit email from eBay or a phishing scam? Gang, I got this email today and it included my ebay user name, which is nothing like my email address. I have never (knowingly) linked the two together publicly, so my guess is that it is legit. Has anyone forwarded it to the [EMAIL PROTECTED] or whatever the correct address is? Jason David E. Smith wrote: Bob Moldashel wrote: It's a scam George Looks legit from here. Note that the enter your username here link -- JUST username, not password -- redirects you to the real eBay's sign-in page. Also note that on eBay's front page (down at the bottom, click on Government Relations) links to the exact same site. I believe it's legit, but it sure LOOKS suspicious. David Smith MVN.net -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
