Re: [WISPA] Colocation

2009-03-23 Thread Charles Wu 
Hi Travis,

I know a few adult guys that will push anything you give them would be thrilled 
to meet you and your unlimited plan at $75 / month / server =)

-Charles

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Travis Johnson
Sent: Monday, March 23, 2009 9:51 PM
To: WISPA General List
Subject: Re: [WISPA] Colocation

Unlimited = no limit. We have 465Mbps to the internet backbone via three OC3's. 
We provide a UPS with a generator backup, an A/C controlled room, an ethernet 
port, and unlimited bandwidth. We figure our "outgoing" traffic is free, 
because we currently run at 75% incoming bandwidth vs outgoing. Power for a 
loaded 1u server costs about $10/month (we currently pay $.04 per kwh). The 
generator we have to have for our own NOC, along with the A/C unit.

Travis
Microserv

John Rock wrote:

Define unlimited

Please

...



John Rock

Director of Operations - Senior Engineer

Wireless Connections

166 Milan Ave., Norwalk, Oh. 44857

ACCessing the Future Today!!

ofc. 419.660.6100

cell 419-706-7356

fax  419-668-4077

http://www.wirelessconnections.net

This transmission and any files attached to it, may contain confidential

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-Original Message-

From: wireless-boun...@wispa.org 
[mailto:wireless-boun...@wispa.org] On

Behalf Of Travis Johnson

Sent: Monday, March 23, 2009 5:48 PM

To: WISPA General List

Subject: Re: [WISPA] Colocation



We charge $75/month per 1u of rack space. Unlimited bandwidth, unlimited

speed.



Travis

Microserv



Mark McElvy wrote:



I guess I should have finished with how do you price such a thing.



I would like to offer a customer rackspace at my office. Two 2U servers

with UPS provided by customer and put in our rack. Managed by us.







Mark McElvy

AccuBak Data Systems, Inc.



















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Re: [WISPA] Colocation

2009-03-23 Thread Travis Johnson 




We sell an entire full rack for $500/month.

Travis


Scott Carullo wrote:

  At what point do you discount 1u's of rack space?  Or is that flat fee 
structure regardless of customer volume?

Scott Carullo
Brevard Wireless
321-205-1100 x102

 Original Message 
  
  
From: "Travis Johnson" 
Sent: Monday, March 23, 2009 10:52 PM
To: "WISPA General List" 
Subject: Re: [WISPA] Colocation



  
  

  
  
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Re: [WISPA] Cost of bandwidth

2009-03-23 Thread John Thomas 
My question would be, is there anyone doing glass from the Carrier hotel 
to the edge of town?
If you were able to get fiber on the edge of Spokane, wouldn't it save 
you a few towers?
I wish it weren't top secret as to where the fiber is. Wouldn't it be 
nice to be able to go somewhere ( website) and see who has glass and where?
I wouldn't be a bit surprised if many on this list were within spittin' 
distance of glass.

John

Marlon K. Schafer wrote:
> It's the economies of it all in so many places.
>
> Many areas will require the construction of 100+ foot towers.  At what, $10 
> to $20k per tower (complete install), even for a small one that won't hold 
> many antennas.
>
> Then there are hills, mountains, permitting issues etc.
>
> I know I can get a fiber connection to Spokane and I can get it fairly 
> cheaply.  But it's still 3 to 4x what I'm paying for my bandwidth today. 
> Just for the loop, forget the cost of data, no matter how cheap, from there.
>
> I asked Century Tel what it would cost to rent dark fiber from them.  They 
> laughed at me.
>
> Spokane is only 75 or so miles from here.  But I'd need 1 hop to get out of 
> town, at least 5 or 6 to get to the edge of Spokane, then 2 or 3 more to get 
> down to the telco hotel there.  IF I could even get BW on the roof (probably 
> could but I don't know what the cost per month would be).
>
> We all look at these options all of the time.  I just got the last bit of 
> hardware that I'll need to link my Grant Co. and Lincoln Co. networks 
> together.  This will give me the ONLY backup link into Odessa.  It'll also 
> give me access to cheaper bandwidth here (after I upgrade to better faster 
> backhauls on all of the towers between the two networks).
>
> We'll get there eventually.
> marlon
>
> - Original Message - 
> From: "Harold Bledsoe" 
> To: "WISPA General List" 
> Sent: Saturday, March 21, 2009 6:47 AM
> Subject: [WISPA] Cost of bandwidth
>
>
>   
>> Those of you that are paying >$50/Mbps, what is keeping you from
>> building your own backhaul to cheaper bandwidth (wireless, dark fiber,
>> etc.)?  It seems to me that this would be a major consideration in the
>> business plan as this is a big MRC.  Don't wait for someone to bring you
>> cheap bandwidth...go get it!  :-)
>>
>> -Hal
>>
>>
>>
>> 
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Re: [WISPA] Colocation

2009-03-23 Thread Scott Carullo 

At what point do you discount 1u's of rack space?  Or is that flat fee 
structure regardless of customer volume?

Scott Carullo
Brevard Wireless
321-205-1100 x102

 Original Message 
> From: "Travis Johnson" 
> Sent: Monday, March 23, 2009 10:52 PM
> To: "WISPA General List" 
> Subject: Re: [WISPA] Colocation
> 
> 


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Re: [WISPA] Colocation

2009-03-23 Thread Travis Johnson 




Unlimited = no limit. We have 465Mbps to the internet backbone via
three OC3's. We provide a UPS with a generator backup, an A/C
controlled room, an ethernet port, and unlimited bandwidth. We figure
our "outgoing" traffic is free, because we currently run at 75%
incoming bandwidth vs outgoing. Power for a loaded 1u server costs
about $10/month (we currently pay $.04 per kwh). The generator we have
to have for our own NOC, along with the A/C unit. 

Travis
Microserv

John Rock wrote:

  Define unlimited
Please
...

John Rock
Director of Operations - Senior Engineer
Wireless Connections
166 Milan Ave., Norwalk, Oh. 44857 
ACCessing the Future Today!!
ofc. 419.660.6100
cell 419-706-7356
fax  419-668-4077
http://www.wirelessconnections.net
This transmission and any files attached to it, may contain confidential
and/or privileged information and intended only for the named recipient. If
you are not the intended recipient, you are hereby notified that any
disclosure, reproduction, retransmission, dissemination, disclosure, copying
or any use of the information or files contained is strictly prohibited. If
you have received this transmission in error, please notify the sender by
reply transmission and delete this electronic mail.

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Travis Johnson
Sent: Monday, March 23, 2009 5:48 PM
To: WISPA General List
Subject: Re: [WISPA] Colocation

We charge $75/month per 1u of rack space. Unlimited bandwidth, unlimited 
speed.

Travis
Microserv

Mark McElvy wrote:
  
  
I guess I should have finished with how do you price such a thing. 

I would like to offer a customer rackspace at my office. Two 2U servers
with UPS provided by customer and put in our rack. Managed by us.

 

Mark McElvy
AccuBak Data Systems, Inc.



 





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Re: [WISPA] Colocation

2009-03-23 Thread John Rock 
$99 for the 2 U probably is fair or a sweet local trade up for the managed
part of the service.
How much do you charge them for the managed by us service?
What are you managing managing managing...

John Rock
Director of Operations - Senior Engineer
Wireless Connections
166 Milan Ave., Norwalk, Oh. 44857 
ACCessing the Future Today!!
ofc. 419.660.6100
cell 419-706-7356
fax  419-668-4077
http://www.wirelessconnections.net
This transmission and any files attached to it, may contain confidential
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-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Mark McElvy
Sent: Monday, March 23, 2009 5:37 PM
To: WISPA General List
Subject: Re: [WISPA] Colocation

I guess I should have finished with how do you price such a thing. 

I would like to offer a customer rackspace at my office. Two 2U servers
with UPS provided by customer and put in our rack. Managed by us.

 

Mark McElvy
AccuBak Data Systems, Inc.



 





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Re: [WISPA] Colocation

2009-03-23 Thread John Rock 
Define unlimited
Please
...

John Rock
Director of Operations - Senior Engineer
Wireless Connections
166 Milan Ave., Norwalk, Oh. 44857 
ACCessing the Future Today!!
ofc. 419.660.6100
cell 419-706-7356
fax  419-668-4077
http://www.wirelessconnections.net
This transmission and any files attached to it, may contain confidential
and/or privileged information and intended only for the named recipient. If
you are not the intended recipient, you are hereby notified that any
disclosure, reproduction, retransmission, dissemination, disclosure, copying
or any use of the information or files contained is strictly prohibited. If
you have received this transmission in error, please notify the sender by
reply transmission and delete this electronic mail.

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Travis Johnson
Sent: Monday, March 23, 2009 5:48 PM
To: WISPA General List
Subject: Re: [WISPA] Colocation

We charge $75/month per 1u of rack space. Unlimited bandwidth, unlimited 
speed.

Travis
Microserv

Mark McElvy wrote:
> I guess I should have finished with how do you price such a thing. 
>
> I would like to offer a customer rackspace at my office. Two 2U servers
> with UPS provided by customer and put in our rack. Managed by us.
>
>  
>
> Mark McElvy
> AccuBak Data Systems, Inc.
>
>
>
>  
>
>
>
> 
> 
> WISPA Wants You! Join today!
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Re: [WISPA] Colocation

2009-03-23 Thread Richey 
We price on sustained bandwidth and power.   If you don't break out power at
least stick a clause in the agreement that gives you the ability to pass
power increases or "green taxes" if they come about.

Richey

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Travis Johnson
Sent: Monday, March 23, 2009 5:48 PM
To: WISPA General List
Subject: Re: [WISPA] Colocation

We charge $75/month per 1u of rack space. Unlimited bandwidth, unlimited 
speed.

Travis
Microserv

Mark McElvy wrote:
> I guess I should have finished with how do you price such a thing. 
>
> I would like to offer a customer rackspace at my office. Two 2U servers
> with UPS provided by customer and put in our rack. Managed by us.
>
>  
>
> Mark McElvy
> AccuBak Data Systems, Inc.
>
>
>
>  
>
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
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Re: [WISPA] Colocation

2009-03-23 Thread Mike Hammett 
I'm thinking $75/U or so with some markup on the electric usage...  remember 
that if they have a 15 amp circuit, to charge for 30, since it'll take 
another 10 amps of juice to run the AC to cool it.

Then a markup on your bandwidth costs.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



--
From: "Mark McElvy" 
Sent: Monday, March 23, 2009 4:37 PM
To: "WISPA General List" 
Subject: Re: [WISPA] Colocation

> I guess I should have finished with how do you price such a thing.
>
> I would like to offer a customer rackspace at my office. Two 2U servers
> with UPS provided by customer and put in our rack. Managed by us.
>
>
>
> Mark McElvy
> AccuBak Data Systems, Inc.
>
>
>
>
>
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
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Re: [WISPA] ISP billing/management software.

2009-03-23 Thread Scott Lambert 
On Mon, Mar 23, 2009 at 09:42:46AM -0400, Martha Huizenga wrote:
> Both Platypus and Wombat run on Windows NT server. Is there anything out 
> there that will run on a Linux server? or on the PC as a straight client 
> app?

http://www.freeside.biz/freeside/

-- 
Scott LambertKC5MLE   Unix SysAdmin
lamb...@lambertfam.org




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Re: [WISPA] Colocation

2009-03-23 Thread Josh Luthman 
Local competition? Why does he want them hosted?

On 3/23/09, Mark McElvy  wrote:
> I guess I should have finished with how do you price such a thing.
>
> I would like to offer a customer rackspace at my office. Two 2U servers
> with UPS provided by customer and put in our rack. Managed by us.
>
>
>
> Mark McElvy
> AccuBak Data Systems, Inc.
>
>
>
>
>
>
>
> 
> 
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-- 
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Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
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Re: [WISPA] Colocation

2009-03-23 Thread Travis Johnson 
We charge $75/month per 1u of rack space. Unlimited bandwidth, unlimited 
speed.

Travis
Microserv

Mark McElvy wrote:
> I guess I should have finished with how do you price such a thing. 
>
> I would like to offer a customer rackspace at my office. Two 2U servers
> with UPS provided by customer and put in our rack. Managed by us.
>
>  
>
> Mark McElvy
> AccuBak Data Systems, Inc.
>
>
>
>  
>
>
>
> 
> 
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Re: [WISPA] Colocation

2009-03-23 Thread David E. Smith 
Mark McElvy wrote:
> I would like to offer a customer rackspace at my office. Two 2U servers
> with UPS provided by customer and put in our rack. Managed by us.

What does "managed by us" mean? If you're just providing power and 
bandwidth, just see what colo facilities in your market charge and make 
your prices comparable. If you're providing remote-hands and such, 
especially with 24x7 support and a reasonable guarantee (30 minutes or 
it's free) charge a LOT more.

David Smith
MVN.net



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Re: [WISPA] Colocation

2009-03-23 Thread Mark McElvy 
I guess I should have finished with how do you price such a thing. 

I would like to offer a customer rackspace at my office. Two 2U servers
with UPS provided by customer and put in our rack. Managed by us.

 

Mark McElvy
AccuBak Data Systems, Inc.



 





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[WISPA] Colocation

2009-03-23 Thread Mark McElvy 
I would like to offer a customer rackspace at my office. Two 2U servers
with UPS provided by customer and put in our rack. Managed by us.

 

Mark McElvy
AccuBak Data Systems, Inc.



 




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Re: [WISPA] fcc logo

2009-03-23 Thread Kurt Fankhauser 
It means that the device has been tested and will not interfere with other
electronics with spurious emissions and such.

Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com
 
 
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of jp
Sent: Monday, March 23, 2009 2:52 PM
To: wireless@wispa.org
Subject: [WISPA] fcc logo

What exactly does the FCC logo (captial F, capital C, lowercase C 
inside the big C) mean on a piece of electronics?

I've got a circuit board here (not a radio, but a networking device) 
with the FCC logo on it and am wondering how to find out it's 
certification information if that's important.

Does it mean it's been certified and should be able to be found in the 
FCC equipment authorization search by it's maker's grantee code? Does it 
mean it meets fcc standards but isn't necessarily filed with the FCC?


-- 
/*
Jason Philbrook   |   Midcoast Internet Solutions - Wireless and DSL
KB1IOJ|   Broadband Internet Access, Dialup, and Hosting 
 http://f64.nu/   |   for Midcoast Mainehttp://www.midcoast.com/
*/




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[WISPA] fcc logo

2009-03-23 Thread jp 
What exactly does the FCC logo (captial F, capital C, lowercase C 
inside the big C) mean on a piece of electronics?

I've got a circuit board here (not a radio, but a networking device) 
with the FCC logo on it and am wondering how to find out it's 
certification information if that's important.

Does it mean it's been certified and should be able to be found in the 
FCC equipment authorization search by it's maker's grantee code? Does it 
mean it meets fcc standards but isn't necessarily filed with the FCC?


-- 
/*
Jason Philbrook   |   Midcoast Internet Solutions - Wireless and DSL
KB1IOJ|   Broadband Internet Access, Dialup, and Hosting 
 http://f64.nu/   |   for Midcoast Mainehttp://www.midcoast.com/
*/



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Re: [WISPA] ISP billing/management software.

2009-03-23 Thread Mark Nash 
Same here with PowerCode.

I'm interested in seeing how Platypus differs from PowerCode.  I keep
hearing about it.  I don't want to change, as it is painful, but if there's
something better for us in the long-term we should at least consider it.

We like PowerCode for its customer service features, scheduling of service
calls and installs, billing, etc.  Since everything is integrated around one
customer account, this software allows our person who answers the phone to
not only be a tech support person, but can take a payment from a customer,
check phone logs, ticket logs, check the schedule to see when we're supposed
to be there, anything.

There are detailed logs of most transactions that take place, and those logs
are exposed on the main customer screen (it logs details such as if you
change their phone number...who made the change, when the change was made,
from phone # what & to new phone #).  It logs emails you send out through
the system such as delinquent account notifications, support broadcasts,
etc.

Mark Nash
UnwiredWest
78 Centennial Loop
Suite E
Eugene, OR 97401
541-998-
541-998-5599 fax
http://www.unwiredwest.com
- Original Message - 
From: "Jason Hensley" 
To: "'WISPA General List'" 
Sent: Monday, March 23, 2009 8:48 AM
Subject: Re: [WISPA] ISP billing/management software.


> I use Quickbooks for my "store side" (computer sales, repairs, etc).  I
> can't imagine trying to use it for my ISP side billing.  What nightmare
that
> would be!!
>
> Marlon, what you mentioned you go through in "provisioning" for a new
> customer when they sign up that you said takes 30 minutes or so, well, it
> takes us about 2 minutes with Platypus - just to put that into perspective
> for you.
>
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Josh Luthman
> Sent: Monday, March 23, 2009 10:12 AM
> To: WISPA General List
> Subject: Re: [WISPA] ISP billing/management software.
>
> We currently use QuickBooks - I believe the billing person likes it for
it's
> simplicity.  We are trying to move to PowerCode, though...
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> Those who don't understand UNIX are condemned to reinvent it, poorly.
> --- Henry Spencer
>
>
> On Mon, Mar 23, 2009 at 11:08 AM, Paul Kralovec <
> pkralo...@unpluggedcities.com> wrote:
>
> > One of the big advantages of Platypus and Wombat is it allows you to
> > maintain separate client information. We provide helpdesk support,
> > billing and payment processing services to other ISPs and city
> > networks. Each account requires detail accounting for their customers.
> >
> > Tucows' products were the only one we could find that would handle
> > this easily and without special programming.
> >
> >
> >
> > Paul D. Kralovec
> >
> > President
> >
> > Unplugged Cities, LLC
> >
> > 511 11th Ave. S
> >
> > Suite 241
> >
> > Minneapolis, MN 55415
> >
> >
> >
> > W: 763-235-3001
> >
> > F:  763-647-7998
> >
> > C:  952-270-9107
> >
> > www.unpluggedcities.com
> >
> >
> > -Original Message-
> > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
> > On Behalf Of Jason Hensley
> > Sent: Monday, March 23, 2009 8:38 AM
> > To: 'WISPA General List'
> > Subject: Re: [WISPA] ISP billing/management software.
> >
> > Use it for both, as well as hosting, email only, fiber customers, etc.
> >  Wish
> > I had a way to integrate it for my computer sales and repair
> > customers, but I haven't figured out a good way to do that yet without
> > making Platypus my primary billing system for all of that as well,
> > which I really don't want to do.
> >
> >
> >
> > -Original Message-
> > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
> > On Behalf Of George Rogato
> > Sent: Monday, March 23, 2009 8:30 AM
> > To: WISPA General List
> > Subject: Re: [WISPA] ISP billing/management software.
> >
> >
> >
> > Jason Hensley wrote:
> > easy integration with Wombat (help-desk that we integrated a few
> > > months ago - love it too)
> >
> > Jason
> >
> > Do you use Wombat for dialup or wireless subs?
> >
> > I'm curious because I was going to add wombat a few years ago but held
> > off, Lately I was considering checking out wombat to see if it would
> > be a benefit, but I couldn't find enough info on it.
> >
> > George
> >
> >
> >
> > --
> > --
> > 
> > WISPA Wants You! Join today!
> > http://signup.wispa.org/
> >
> > --
> > --
> > 
> >
> > WISPA Wireless List: wireless@wispa.org
> >
> > Subscribe/Unsubscribe:
> > http://lists.wispa.org/mailman/listinfo/wireless
> >
> > Archives: http://lists.wispa.org/pipermail/wireless/
> >
> >
> >
> >
> > --
> > --
> > 
> > WISP

Re: [WISPA] ISP billing/management software.

2009-03-23 Thread Jason Hensley 
I use Quickbooks for my "store side" (computer sales, repairs, etc).  I
can't imagine trying to use it for my ISP side billing.  What nightmare that
would be!!

Marlon, what you mentioned you go through in "provisioning" for a new
customer when they sign up that you said takes 30 minutes or so, well, it
takes us about 2 minutes with Platypus - just to put that into perspective
for you. 

 

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Josh Luthman
Sent: Monday, March 23, 2009 10:12 AM
To: WISPA General List
Subject: Re: [WISPA] ISP billing/management software.

We currently use QuickBooks - I believe the billing person likes it for it's
simplicity.  We are trying to move to PowerCode, though...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer


On Mon, Mar 23, 2009 at 11:08 AM, Paul Kralovec <
pkralo...@unpluggedcities.com> wrote:

> One of the big advantages of Platypus and Wombat is it allows you to 
> maintain separate client information. We provide helpdesk support, 
> billing and payment processing services to other ISPs and city 
> networks. Each account requires detail accounting for their customers.
>
> Tucows' products were the only one we could find that would handle 
> this easily and without special programming.
>
>
>
> Paul D. Kralovec
>
> President
>
> Unplugged Cities, LLC
>
> 511 11th Ave. S
>
> Suite 241
>
> Minneapolis, MN 55415
>
>
>
> W: 763-235-3001
>
> F:  763-647-7998
>
> C:  952-270-9107
>
> www.unpluggedcities.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] 
> On Behalf Of Jason Hensley
> Sent: Monday, March 23, 2009 8:38 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] ISP billing/management software.
>
> Use it for both, as well as hosting, email only, fiber customers, etc.
>  Wish
> I had a way to integrate it for my computer sales and repair 
> customers, but I haven't figured out a good way to do that yet without 
> making Platypus my primary billing system for all of that as well, 
> which I really don't want to do.
>
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] 
> On Behalf Of George Rogato
> Sent: Monday, March 23, 2009 8:30 AM
> To: WISPA General List
> Subject: Re: [WISPA] ISP billing/management software.
>
>
>
> Jason Hensley wrote:
> easy integration with Wombat (help-desk that we integrated a few
> > months ago - love it too)
>
> Jason
>
> Do you use Wombat for dialup or wireless subs?
>
> I'm curious because I was going to add wombat a few years ago but held 
> off, Lately I was considering checking out wombat to see if it would 
> be a benefit, but I couldn't find enough info on it.
>
> George
>
>
>
> --
> --
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
>
> --
> --
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>
>
>
>
> --
> --
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
>
> --
> --
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
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>
> Archives: http://lists.wispa.org/pipermail/wireless/
>
>
>
>
> --
> --
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> http://signup.wispa.org/
>
> --
> --
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>
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>
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Re: [WISPA] ISP billing/management software.

2009-03-23 Thread Clint Ricker 
Platypus is probably the best of the lot.  Good support, very easy to
self-extend in terms of auto-provisioning, very powerful, and good
interface.  Also includes helpdesk / etc... so it's a single, well
integrated package.  Very stable and reliable as well.




On Mon, Mar 23, 2009 at 11:08 AM, Paul Kralovec <
pkralo...@unpluggedcities.com> wrote:

> One of the big advantages of Platypus and Wombat is it allows you to
> maintain separate client information. We provide helpdesk support, billing
> and payment processing services to other ISPs and city networks. Each
> account requires detail accounting for their customers.
>
> Tucows' products were the only one we could find that would handle this
> easily and without special programming.
>
>
>
> Paul D. Kralovec
>
> President
>
> Unplugged Cities, LLC
>
> 511 11th Ave. S
>
> Suite 241
>
> Minneapolis, MN 55415
>
>
>
> W: 763-235-3001
>
> F:  763-647-7998
>
> C:  952-270-9107
>
> www.unpluggedcities.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Jason Hensley
> Sent: Monday, March 23, 2009 8:38 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] ISP billing/management software.
>
> Use it for both, as well as hosting, email only, fiber customers, etc.
>  Wish
> I had a way to integrate it for my computer sales and repair customers, but
> I haven't figured out a good way to do that yet without making Platypus my
> primary billing system for all of that as well, which I really don't want
> to
> do.
>
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of George Rogato
> Sent: Monday, March 23, 2009 8:30 AM
> To: WISPA General List
> Subject: Re: [WISPA] ISP billing/management software.
>
>
>
> Jason Hensley wrote:
> easy integration with Wombat (help-desk that we integrated a few
> > months ago - love it too)
>
> Jason
>
> Do you use Wombat for dialup or wireless subs?
>
> I'm curious because I was going to add wombat a few years ago but held off,
> Lately I was considering checking out wombat to see if it would be a
> benefit, but I couldn't find enough info on it.
>
> George
>
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
>
> 
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
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>
> Archives: http://lists.wispa.org/pipermail/wireless/
>
>
>
>
> 
> 
> WISPA Wants You! Join today!
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>
> 
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>
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>
>
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Re: [WISPA] ISP billing/management software.

2009-03-23 Thread Josh Luthman 
We currently use QuickBooks - I believe the billing person likes it for it's
simplicity.  We are trying to move to PowerCode, though...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer


On Mon, Mar 23, 2009 at 11:08 AM, Paul Kralovec <
pkralo...@unpluggedcities.com> wrote:

> One of the big advantages of Platypus and Wombat is it allows you to
> maintain separate client information. We provide helpdesk support, billing
> and payment processing services to other ISPs and city networks. Each
> account requires detail accounting for their customers.
>
> Tucows' products were the only one we could find that would handle this
> easily and without special programming.
>
>
>
> Paul D. Kralovec
>
> President
>
> Unplugged Cities, LLC
>
> 511 11th Ave. S
>
> Suite 241
>
> Minneapolis, MN 55415
>
>
>
> W: 763-235-3001
>
> F:  763-647-7998
>
> C:  952-270-9107
>
> www.unpluggedcities.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Jason Hensley
> Sent: Monday, March 23, 2009 8:38 AM
> To: 'WISPA General List'
> Subject: Re: [WISPA] ISP billing/management software.
>
> Use it for both, as well as hosting, email only, fiber customers, etc.
>  Wish
> I had a way to integrate it for my computer sales and repair customers, but
> I haven't figured out a good way to do that yet without making Platypus my
> primary billing system for all of that as well, which I really don't want
> to
> do.
>
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of George Rogato
> Sent: Monday, March 23, 2009 8:30 AM
> To: WISPA General List
> Subject: Re: [WISPA] ISP billing/management software.
>
>
>
> Jason Hensley wrote:
> easy integration with Wombat (help-desk that we integrated a few
> > months ago - love it too)
>
> Jason
>
> Do you use Wombat for dialup or wireless subs?
>
> I'm curious because I was going to add wombat a few years ago but held off,
> Lately I was considering checking out wombat to see if it would be a
> benefit, but I couldn't find enough info on it.
>
> George
>
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
>
> 
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>
>
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
>
> 
> 
>
> WISPA Wireless List: wireless@wispa.org
>
> Subscribe/Unsubscribe:
> http://lists.wispa.org/mailman/listinfo/wireless
>
> Archives: http://lists.wispa.org/pipermail/wireless/
>
>
>
>
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
>
> 
>
> WISPA Wireless List: wireless@wispa.org
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Re: [WISPA] ISP billing/management software.

2009-03-23 Thread Paul Kralovec 
One of the big advantages of Platypus and Wombat is it allows you to
maintain separate client information. We provide helpdesk support, billing
and payment processing services to other ISPs and city networks. Each
account requires detail accounting for their customers. 

Tucows' products were the only one we could find that would handle this
easily and without special programming.



Paul D. Kralovec

President

Unplugged Cities, LLC

511 11th Ave. S 

Suite 241 

Minneapolis, MN 55415

 

W: 763-235-3001

F:  763-647-7998

C:  952-270-9107

www.unpluggedcities.com


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Jason Hensley
Sent: Monday, March 23, 2009 8:38 AM
To: 'WISPA General List'
Subject: Re: [WISPA] ISP billing/management software.

Use it for both, as well as hosting, email only, fiber customers, etc.  Wish
I had a way to integrate it for my computer sales and repair customers, but
I haven't figured out a good way to do that yet without making Platypus my
primary billing system for all of that as well, which I really don't want to
do.

 

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of George Rogato
Sent: Monday, March 23, 2009 8:30 AM
To: WISPA General List
Subject: Re: [WISPA] ISP billing/management software.



Jason Hensley wrote:
easy integration with Wombat (help-desk that we integrated a few
> months ago - love it too)

Jason

Do you use Wombat for dialup or wireless subs?

I'm curious because I was going to add wombat a few years ago but held off,
Lately I was considering checking out wombat to see if it would be a
benefit, but I couldn't find enough info on it.

George




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[WISPA] ISP billing/management software.

2009-03-23 Thread Steve Barnes 
For those of you using QuickBooks.  Look at 
http://www.thebillingsoftware.com/new/isp.htm This is a very simple billing 
system.  Limited in some aspects but able to easily Bill all 400 of my clients 
in 5 min. sending emails receipts and many other features.  It is not Perfect 
nor will it integrate with much.  Simple windows (access) billing system.

Steve Barnes
Executive Manager
PCS-WIN
RCWiFi Wireless Internet Service




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Re: [WISPA] Population density map

2009-03-23 Thread Mike Hammett 
I figured you'd have something for me.

Thanks.

I'd imagine household density would be what a WISP would be after.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



--
From: "Brian Webster" 
Sent: Monday, March 23, 2009 9:03 AM
To: "WISPA General List" 
Subject: Re: [WISPA] Population density map

> Mike,
> Send me an area of interest drawn in Google Earth and I will make you one
> based on census blocks. I can make it either by population or household
> density, your choice.
>
>
>
> Thank You,
> Brian Webster
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]on
> Behalf Of Mike Hammett
> Sent: Monday, March 23, 2009 9:53 AM
> To: WISPA General List
> Subject: [WISPA] Population density map
>
>
> Is there a way to get a population density map that has more resolution 
> than
> by county?  Interested in Northern Illinois.
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> 
> 
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> http://signup.wispa.org/
> 
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> 



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Re: [WISPA] Population density map

2009-03-23 Thread Brian Webster 
Mike,
Send me an area of interest drawn in Google Earth and I will make you 
one
based on census blocks. I can make it either by population or household
density, your choice.



Thank You,
Brian Webster


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]on
Behalf Of Mike Hammett
Sent: Monday, March 23, 2009 9:53 AM
To: WISPA General List
Subject: [WISPA] Population density map


Is there a way to get a population density map that has more resolution than
by county?  Interested in Northern Illinois.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com





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[WISPA] Population density map

2009-03-23 Thread Mike Hammett 
Is there a way to get a population density map that has more resolution than by 
county?  Interested in Northern Illinois.


-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com




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Re: [WISPA] ISP billing/management software.

2009-03-23 Thread Martha Huizenga 
Both Platypus and Wombat run on Windows NT server. Is there anything out 
there that will run on a Linux server? or on the PC as a straight client 
app?

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Jason Hensley wrote:
> Use it for both, as well as hosting, email only, fiber customers, etc.  Wish
> I had a way to integrate it for my computer sales and repair customers, but
> I haven't figured out a good way to do that yet without making Platypus my
> primary billing system for all of that as well, which I really don't want to
> do.
>
>  
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of George Rogato
> Sent: Monday, March 23, 2009 8:30 AM
> To: WISPA General List
> Subject: Re: [WISPA] ISP billing/management software.
>
>
>
> Jason Hensley wrote:
> easy integration with Wombat (help-desk that we integrated a few
>   
>> months ago - love it too)
>> 
>
> Jason
>
> Do you use Wombat for dialup or wireless subs?
>
> I'm curious because I was going to add wombat a few years ago but held off,
> Lately I was considering checking out wombat to see if it would be a
> benefit, but I couldn't find enough info on it.
>
> George
>
>
> 
> 
> WISPA Wants You! Join today!
> http://signup.wispa.org/
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> 
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>   



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Re: [WISPA] ISP billing/management software.

2009-03-23 Thread Jason Hensley 
Use it for both, as well as hosting, email only, fiber customers, etc.  Wish
I had a way to integrate it for my computer sales and repair customers, but
I haven't figured out a good way to do that yet without making Platypus my
primary billing system for all of that as well, which I really don't want to
do.

 

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of George Rogato
Sent: Monday, March 23, 2009 8:30 AM
To: WISPA General List
Subject: Re: [WISPA] ISP billing/management software.



Jason Hensley wrote:
easy integration with Wombat (help-desk that we integrated a few
> months ago - love it too)

Jason

Do you use Wombat for dialup or wireless subs?

I'm curious because I was going to add wombat a few years ago but held off,
Lately I was considering checking out wombat to see if it would be a
benefit, but I couldn't find enough info on it.

George




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Re: [WISPA] ISP billing/management software.

2009-03-23 Thread George Rogato 


Jason Hensley wrote:
easy integration with Wombat (help-desk that we integrated a few
> months ago - love it too)

Jason

Do you use Wombat for dialup or wireless subs?

I'm curious because I was going to add wombat a few years ago but held 
off, Lately I was considering checking out wombat to see if it would be 
a benefit, but I couldn't find enough info on it.

George



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Re: [WISPA] ISP billing/management software.

2009-03-23 Thread Paolo Di Francesco 
Hi All

I was wondering if anybody has experience with the Logisense product. I
see that many are using Platypus so I was wondering how it compares to
the Logisense.

Thank you

> Hi All,
> 
> I just got a notice that Quickbooks is going to REQUIRE an upgrade in order 
> to continue to keep sending out bills via email.  And we have all of 1 month 
> or so to get it done  I HATE Intuit and would like to replace them.
> 
> Here's the work flow in our office.
> 
> New customer calls in.
> Fill out signup sheet with all needed customer data.
> Assign static ip to customer.
> Enter customer billing info into Quickbooks.
> Enter all customer data into Access.
> Enter customer username and pass into RADIUS.
> Enter customer email account(s) data into email server.
> Enter customer data into Postini (if they purchase the filtering).
> Type customer signup sheet info into word doc and store in customer folder.
> Generate installation work order.
> Fill out check list showing what steps have been completed.
> 
> This has worked nicely in the past and "only" takes about 30 minutes to 
> accomplish.  But now we're growing too fast and have gotten too big to 
> maintain this.  Between tech support calls etc. the office manager is having 
> to bring in extra help.  It's only a day per week and it's good for there to 
> be two people there at least part of the time.  No one should work alone all 
> of the time.  Plus, if she wants to take some time off she will have someone 
> trained in the basics so we'll likely need to keep some extra help around no 
> matter what.  This mechanism also gives us a lot of double checks, redundant 
> data points etc.  With Access and Quickbooks we can run a very nice mix of 
> reports etc.
> 
> We do NOT have a customer trouble ticket mechanism other than the file on 
> them.  We don't track customers on a per call basis.  That's not too bad 
> because we're still small enough that we can normally remember problem 
> customers.
> 
> This would probably be a good time to change everything though.
> 
> In my perfect world, I'd have a billing system (that handles all of the 
> taxes for different communities etc.), trouble ticketing, auto server 
> configuration AND deconfig.  I'd want good reporting capabilities.
> 
> I've looked at some of the commercial systems out there, but at $1 or more 
> per month per sub for a full blown system I'd rather keep putting that money 
> into the local labor pool.
> 
> Freeside looks pretty good but I don't do programming or server admin work 
> in-house.  I don't mind hiring someone to set it all up etc. and to take 
> care of the server.  But it has to be an affordable solution too.
> 
> What are people using?  Do you like it?
> 
> If you had it to do all over again, what would you do?
> 
> Vendors please feel free to hit me up.
> marlon
> 509.988.0260
> Or talk to Apryl in the office 509.982.2181, she'll know more about what she 
> does day in and day out. 
> 
> 
> 
> 
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> 


-- 


Ing. Paolo Di Francesco

Teleinform S.p.A.
Sede Legale: Via Francesco Paolo Di Blasi 1, 90144 Palermo
Unita' Operativa: Via Regione Siciliana 49, 90046 Monreale
Tel: +39-091-6408576, +39-091-6404501
Fax: +39-091-6406200

http://www.wikitel.it
http://www.teleinform.com






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[WISPA] GridConnect EISK8 Switch

2009-03-23 Thread Scott Reed 
Anyone here ever used any devices from this line?
Looks like a nice industrial switch, but I don't know anything about the 
company.

-- 
Scott Reed
Sr. Systems Engineer
GAB Midwest
1-800-363-1544 x4000
Cell: 260-273-7239




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[WISPA] Stimulus money - best way to make long term use of it?

2009-03-23 Thread Brian Webster 
I've been putting some thought in to the idea of how best to use
stimulus money or even obtain any of it for the average WISP. The buzz words
that get the politicians happy and make them jump through hoops to give you
money seem to be public/private partnerships, shovel ready projects, and
fiber. If WISP's were to make contact with their local city and county
government agencies, they might find some sort of fiber projects in the
works. Typically these are to connect schools and government buildings
together. If a WISP were to partner up with them and bring in the element of
taking that fiber speed and bringing affordable bandwidth to the general
public, the fiber projects gain a lot more traction in the eyes of the folks
giving out the money. As a WISP, especially in the rural markets, long term
access to affordable bandwidth will be key to survival. While your wireless
over the air equipment and technology may change every few years, the desire
for the bandwidth to the internet will not change, and an investment in
fiber backhaul will be easy to justify for more than 24 months.
Major backhaul to rural communities is a serious project to undertake
and requires a lot of money. This I believe is one of the key focus elements
to bringing broadband to the masses. Even if a public private partnership
did nothing more than give you dark fiber that reaches back to markets where
you can buy cheap bandwidth, it would be something you might not be able to
achieve on your own. Having access to good reasonable priced bandwidth might
also help justify small pockets of fiber to the home efforts in small
communities where it might now make sense. Putting some of your densely
located customers on fiber might also allow you to squeeze more out of your
wireless system.
I guess what I am trying to say is that WISP's should be looking at long
term investment in infrastructure that will serve a changing industry for 10
to 20 years. You can bet that is what the Telco and cable operators are
doing. This type of effort might also be just the thing to do together with
other WISP's in an area.


Thank You,
Brian Webster




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Re: [WISPA] ISP billing/management software.

2009-03-23 Thread Jason Hensley 
I'll throw in another thumbs up to Platypus.  I can't live without it, tech
support is great, it does autoprovisioning with my mailserver (ModusMail)
and integrates with RADIUS (VopRADIUS), has a web-based customer interface
"built-in", easy integration with Wombat (help-desk that we integrated a few
months ago - love it too), has capability to do DNS autoconfigure if I
remember right, but I think that takes a little bit of work to get that
done.  Wouldn't trade it for anything and if I had it to do over again, the
only thing I'd change is that I would have dropped the money for Wombat long
before I did.  The price (for both Wombat and Platypus), to me, is
reasonable and it makes my life so much easier.  I would have to pay an
extra person at least part time to take care of what Platypus does
automagically for us, and when I look at the honest truth in that, I realize
that what I'm paying is a drop in the bucket compared to what an additional
person would cost.  




 

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Mark Nash
Sent: Sunday, March 22, 2009 1:30 PM
To: WISPA General List
Subject: Re: [WISPA] ISP billing/management software.

I agree with you on that.  So many fixes that create other bugs.  Hopefully
with the new Bertram ownership, this will stabilize.  They have been more
responsive lately, though, when we do find bugs.

Mark Nash
UnwiredWest
78 Centennial Loop, Suite E
Eugene, OR 97401
http://www.unwiredwest.com
541-998-
541-998-5599 fax

- Original Message -
From: "John McDowell" 
To: "WISPA General List" 
Sent: Saturday, March 21, 2009 2:24 PM
Subject: Re: [WISPA] ISP billing/management software.


> You guys should read the threads on the Moto list. Lot of people tired
> of the way the company is doing it's customers. And tired of testing
> beta software full of bugs with every release. This includes us. A
> Powercode customer of 2 years.
>
> Sent from my iPhone
>
> On Mar 21, 2009, at 11:54 AM, "Mark Nash"  wrote:
>
>> Marlon,
>>
>> I looked at Intrameta and PowerCode and chose PowerCode for bang for
>> buck.
>> You really should look at them.  It has its faults, but it's like a
>> drug
>> that we can't do without.  It handles alot for us.
>>
>> Do a demo one day and check it out.
>>
>> Mark Nash
>> UnwiredWest
>> 78 Centennial Loop, Suite E
>> Eugene, OR 97401
>> http://www.unwiredwest.com
>> 541-998-
>> 541-998-5599 fax
>>
>> - Original Message -
>> From: "Marlon K. Schafer" 
>> To: "WISPA General List" 
>> Sent: Saturday, March 21, 2009 8:12 AM
>> Subject: Re: [WISPA] ISP billing/management software.
>>
>>
>>> http://intrameta.com/  They are a vendor member and good guys.  I've
>>> talked
>>> to them (David Wilson got us hooked up) quite a bit.  It sounds
>>> like they
>>> have a nice system.  But the costs are higher than I can justify at
>>> this
>>> point and last I talked to them they didn't have a billing
>>> mechanism in
>>> place.
>>>
>>> marlon
>>>
>>> - Original Message -
>>> From: "Charles Wu" 
>>> To: "WISPA General List" 
>>> Sent: Saturday, March 21, 2009 7:58 AM
>>> Subject: Re: [WISPA] ISP billing/management software.
>>>
>>>
 Hi Marlon,

 In no particular order, here's a list of some of the more popular
 ISP/WISP
 billing packages that we see in the market

 Platypus/Tucows
 PowerCode
 Rodopi
 BillMax
 Freeside
 Emerald / IEA Software

 Every package has their strengths and weaknesses -- ultimately, it
 comes
 down to personal preference and business processes to see what's a
 best
 fit

 Whatever it is that you end up with...be sure to check out ip pay
 (www.ippay.com) for your back-end payments =)

 -Charles

 P.S. -- in all seriousness -- QuickBooks does a really good job of
 hosing
 merchants (especially ISPs) on their payment processing -- we
 actually
 just helped another ISP/WISP pay for a new billing system with the
 $400 /
 month we were saving when they switched from QuickBooks Merchant
 Services
 to IP Pay

 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-
 boun...@wispa.org] On
 Behalf Of Marlon K. Schafer
 Sent: Saturday, March 21, 2009 9:52 AM
 To: WISPA General List
 Cc: memb...@wispa.org; Odessa Office 509-982-2181
 Subject: [WISPA] ISP billing/management software.

 Hi All,

 I just got a notice that Quickbooks is going to REQUIRE an upgrade
 in
 order
 to continue to keep sending out bills via email.  And we have all
 of 1
 month
 or so to get it done  I HATE Intuit and would like to replace
 them.

 Here's the work flow in our office.

 New customer calls in.
 Fill out signup sheet with all needed customer data.
 Assign static ip to customer.
 Enter customer billing info into Quickbook

Re: [WISPA] Diversity in Licensed Link

2009-03-23 Thread 3-dB Networks 
I know Dragonwave does in the Horizon Duo platform...

Daniel White
3-dB Networks
http://www.3dbnetworks.com


>-Original Message-
>From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>Behalf Of Gino Villarini
>Sent: Sunday, March 22, 2009 10:52 AM
>To: WISPA General List; Motorola Canopy User Group
>Subject: [WISPA] Diversity in Licensed Link
>
>Lists,
>
>What Licensed Link Equipment support Spacial diversity?
>
>Trango? DW Horizon?
>
>I would assume Alcatel, Harris and Ceragon Do
>
>Im plannig a couple of long links over the ocean, altough I have plenty
>of height to overcome direct reflections on sea, I would like the added
>bennefit ...
>
>Or a Dual link solution would be better?
>
>Gino A. Villarini
>g...@aeronetpr.com
>Aeronet Wireless Broadband Corp.
>tel  787.273.4143   fax   787.273.4145
>
>
>
>
>
>
>WISPA Wants You! Join today!
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>
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