Re: [WISPA] VoIP Deployments....I'm serious

2008-08-11 Thread Charles Wu
Not sure if we are offering intl.  I think we decided to sell them phone
cards if they want intl

Talk about an interesting world -- I've recently started broadening my 
horizons, and I'll tell you, it's hard to differentiate a prepaid guys from a 
pimp (many, actually do both =)

Anyone game for 50 second minutes?

-Charles

Charles Wu
President
[EMAIL PROTECTED]
cell: 773-457-0718 * office: 773-667-4585 x2500

16W235 83rd Street, Suite A, Burr Ridge, IL 60527 * tel: 773.667.4585 fax: 
773.326.4641



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chuck McCown - 3
Sent: Saturday, August 09, 2008 5:42 PM
To: WISPA General List
Subject: Re: [WISPA] VoIP DeploymentsI'm serious

.
- Original Message -
From: Jeremy Davis [EMAIL PROTECTED]
To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, August 09, 2008 4:32 PM
Subject: Re: [WISPA] VoIP DeploymentsI'm serious


 Whoever it is we are using charges extra for the intl calls.

 Then to some extent, you do need to checkout CDR records.

 Sincerely,

 Jeremy Davis
 Maximum Technologies, LLC
 Office 318.303.4725



 
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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-09 Thread Chuck McCown - 3
We use a hybrid approach, asterisk for many things, and a Vox like company 
(it may even be Vox, not sure as I just approve the payments, Bryan is the 
one that vetted the company).  Our VoiP system is form fit and function 
equivalent to a wired telephone from Qwest.  We even port their Qwest number 
to our system and do E-911 in the same way.

- Original Message - 
From: John McDowell [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Friday, August 08, 2008 11:12 PM
Subject: Re: [WISPA] VoIP DeploymentsI'm serious


 Charles,
 We tried that back in January and it wasn't available at the time. Not to
 mention their new voip project manager began quoting us prices like $15000
 because he had no idea what else was out there (vox, etc.)
 Despite the pricing not being anywhere near as good as Vox, the service 
 was
 not acceptable to us here in Alabama. Vox's service has been continually
 above par. We've had no problems and absolutely no complaints with their
 service. We had a few issues with latency on the Alianza/PowerCode system.

 Furthermore, and with all due respect to their platform, I've never
 experienced a clear call with PC nor a subscriber of theirs using the
 Alianza service who lives in California. I've had others admit this as
 well...so I know it isn't my network.

 The real issue is that we made a choice, we like the choice, and we're
 sticking with it until we are ever dissatisfied with it. I don't see us
 being dissatisfied if the service continues the way it is.

 I feel like it is unfortunate for those of us in this small industry who
 like choices that PowerCode has decided to try to corner the market with a
 strategic partnership with Alianza. I really wish they would stick to what
 they do best, make money off of their software. Then it would be a win win
 for everyone.

 As it is, we'll see how the success of this all in one wisp/voip provider 
 in
 a box works out for PC. Usually it works best for people to focus, instead
 of trying to be all things to all people. I'm young, but I've already
 learned that lesson in business.

 Joe Fiero of NuTel Broadband wrote this earlier, I think he feels the same
 wayvery disappointed:

 John,

 We tested with and subsequently signed on with VoX early this year.
 Excellent white label service.  Call quality is consistently excellent, no
 issues with dropped calls, great pricing ( they offer a WISPA members
 discount).  You can be up and running with them in about 30 days.

 However, they do not offer a billing solution, but they do provide an FTP
 site that can be swept by a billing server for call and account records. 
 '

 With respect to the number of lines, we are at a very low number because 
 we
 made a poor choice concerning our billing.  We purchased ImageStream 
 routers
 with the intent of running a very popular wireless billing/BMU that they
 consider a technology partner.  I spoke at length with the software
 company, let's call them PC, back in November/December.  At the time I was
 assured they could integrate any VoIP service into their billing.  So I
 signed on with them on December 11, 2007.  As of yesterday I was told they
 can't be bothered to complete the integration with VoX because VoX will 
 not
 partner with them.

 Translation, they want to bill us for VoIP services as they are doing now
 with a few others.

 Somewhere along the way, PC went from being a software company to wanting 
 to
 be a VoIP reseller and dictate terms to the industry as to who we should 
 be
 using.  I can't even begin to calculate how much revenue we lost in this
 debacle, but I make the decisions as to who I choose to use as a vendor, 
 not
 another vendor.

 We are currently bringing this to an end with what so far appears to be a
 very knowledgeable billing company that feels they can have this done in
 just a few weeks, including integration with a BMU.

 The team at VoX told me months ago I was being strung along by PC, but I
 stuck it out based on their reputation, and felt they would meet their
 commitment.  Of course I felt I had no choice due to the tie in with the
 ImageStream routers.

 I know this integration was discussed a short time ago on this list and
 there was some concern about all this integration that it would start to
 limit the choices for WISP operators.  I believe this is a perfect 
 example.

 Joe Fiero

 NuTel Broadband Corporation
 Carson City, Nevada




 So Charles, to answer your question:

 We are looking for a billing system that will integrate with the Voice
 provider we've chosen, and are happy with.

 I have a slight disdain for the choices that PowerCode has made in the
 direction of its voip business because it is trying to monopolize the
 industry. I hope it doesn't work out for the sake of the industry. I feel
 that PowerCode is doing more harm for WISPs in its selfish ambition.

 In the end, I believe they will find that they have spent and wasted more
 time and money

Re: [WISPA] VoIP Deployments....I'm serious

2008-08-09 Thread Mike Hammett
I chose a local company for the bulk of my VoIP services.  Currently I don't 
even look at the CDRs because I know my current customers aren't going to go 
over.  However, as soon as I get my new office ready, I'll be getting a 
Freeside billing server from Jeremy Davis that will cover ALL my billing and 
provisioning needs.

Because it's open source and Jeremy Davis has been recommended by everyone I 
know that has used him, I have no doubts it'll work as I imagine.


--
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com


- Original Message - 
From: John McDowell [EMAIL PROTECTED]
To: [EMAIL PROTECTED]; WISPA General List wireless@wispa.org; Motorola 
Canopy User Group [EMAIL PROTECTED]; [EMAIL PROTECTED]; WISPA Board 
Members List [EMAIL PROTECTED]
Sent: Friday, August 08, 2008 5:23 PM
Subject: [WISPA] VoIP DeploymentsI'm serious


I want to know who or what you've chosen as your voip provider, and what 
you
 are using for billing?

 The good, the bad and in between.





 -- 
 John M. McDowell
 Boonlink Communications
 307 Grand Ave NW
 Fort Payne, AL 35967
 256.844.9932
 [EMAIL PROTECTED]
 www.boonlink.com


 
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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-09 Thread Chuck McCown - 3
We don't care about CDRs as we give an all you can eat long distance 
feature.  We will look at the totals month by month to see if we are making 
out OK or loosing our shirt.
- Original Message - 
From: Mike Hammett [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Saturday, August 09, 2008 9:14 AM
Subject: Re: [WISPA] VoIP DeploymentsI'm serious


I chose a local company for the bulk of my VoIP services.  Currently I 
don't
 even look at the CDRs because I know my current customers aren't going to 
 go
 over.  However, as soon as I get my new office ready, I'll be getting a
 Freeside billing server from Jeremy Davis that will cover ALL my billing 
 and
 provisioning needs.

 Because it's open source and Jeremy Davis has been recommended by everyone 
 I
 know that has used him, I have no doubts it'll work as I imagine.


 --
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com


 - Original Message - 
 From: John McDowell [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]; WISPA General List wireless@wispa.org; Motorola
 Canopy User Group [EMAIL PROTECTED]; [EMAIL PROTECTED]; WISPA Board
 Members List [EMAIL PROTECTED]
 Sent: Friday, August 08, 2008 5:23 PM
 Subject: [WISPA] VoIP DeploymentsI'm serious


I want to know who or what you've chosen as your voip provider, and what
you
 are using for billing?

 The good, the bad and in between.





 -- 
 John M. McDowell
 Boonlink Communications
 307 Grand Ave NW
 Fort Payne, AL 35967
 256.844.9932
 [EMAIL PROTECTED]
 www.boonlink.com


 
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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-09 Thread Jeremy Davis
 We don't care about CDRs as we give an all you can eat long distance
 feature.  We will look at the totals month by month to see if we are
 making
 out OK or loosing our shirt.

If that is the case then about any billing solution can handle your needs.
Out of curiosity does Vox charge extra for international calls or are they
disabled? 

Sincerely,

Jeremy Davis 
Maximum Technologies, LLC
Office 318.303.4725






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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-09 Thread Joe Fiero

International is disables, but can be activated.  If you have the ability to
bill it, they provide rate tables.

Joe

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Jeremy Davis
Sent: Saturday, August 09, 2008 4:14 PM
To: 'WISPA General List'
Subject: Re: [WISPA] VoIP DeploymentsI'm serious

 We don't care about CDRs as we give an all you can eat long distance
 feature.  We will look at the totals month by month to see if we are
 making
 out OK or loosing our shirt.

If that is the case then about any billing solution can handle your needs.
Out of curiosity does Vox charge extra for international calls or are they
disabled? 

Sincerely,

Jeremy Davis 
Maximum Technologies, LLC
Office 318.303.4725







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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-09 Thread Chuck McCown - 3
Whoever it is we are using charges extra for the intl calls.
- Original Message - 
From: Jeremy Davis [EMAIL PROTECTED]
To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, August 09, 2008 2:13 PM
Subject: Re: [WISPA] VoIP DeploymentsI'm serious


 We don't care about CDRs as we give an all you can eat long distance
 feature.  We will look at the totals month by month to see if we are
 making
 out OK or loosing our shirt.

 If that is the case then about any billing solution can handle your needs.
 Out of curiosity does Vox charge extra for international calls or are they
 disabled?

 Sincerely,

 Jeremy Davis
 Maximum Technologies, LLC
 Office 318.303.4725





 
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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-09 Thread Bryan Scott

On Aug 9, 2008, at 8:41 AM, Chuck McCown - 3 wrote:

 We use a hybrid approach, asterisk for many things, and a Vox like  
 company
 (it may even be Vox, not sure as I just approve the payments, Bryan  
 is the
 one that vetted the company).  Our VoiP system is form fit and  
 function
 equivalent to a wired telephone from Qwest.  We even port their  
 Qwest number
 to our system and do E-911 in the same way.



XO does the inbound, ZCorum does the outbound.  Both providers talk  
SIP to our switching equipment; customers hang off Asterisk (which is  
tethered to the switches via SIP).  Gives all of our customers the  
best of both (IP  PSTN) worlds.

Billing, as already mentioned, is simplistic with an all-you-can-eat  
approach.  Our switches provide the CDRs, as does ZCorum, so we can  
check things if it gets a little hairy.

-- Bryan



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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-09 Thread Jeremy Davis
 Whoever it is we are using charges extra for the intl calls.

Then to some extent, you do need to checkout CDR records.

Sincerely,

Jeremy Davis 
Maximum Technologies, LLC
Office 318.303.4725




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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-09 Thread Chuck McCown - 3
Not sure if we are offering intl.  I think we decided to sell them phone 
cards if they want intl.
- Original Message - 
From: Jeremy Davis [EMAIL PROTECTED]
To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, August 09, 2008 4:32 PM
Subject: Re: [WISPA] VoIP DeploymentsI'm serious


 Whoever it is we are using charges extra for the intl calls.

 Then to some extent, you do need to checkout CDR records.

 Sincerely,

 Jeremy Davis
 Maximum Technologies, LLC
 Office 318.303.4725



 
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[WISPA] VoIP Deployments....I'm serious

2008-08-08 Thread John McDowell
I want to know who or what you've chosen as your voip provider, and what you
are using for billing?

The good, the bad and in between.





-- 
John M. McDowell
Boonlink Communications
307 Grand Ave NW
Fort Payne, AL 35967
256.844.9932
[EMAIL PROTECTED]
www.boonlink.com



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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-08 Thread charles
Um. That's not going to get any responses. 

You are asking a very open ended question, which is hard enough to answer. You 
are looking for strategic consulting services.  By  sending a second message 
and demanding answers you collopase the small pool of people who would have 
answered your original query. 

Also thia isn't a voip list. Voip is a big field and many wonderful resources 
exist that can provide far better assistance. 

If you have a specific question regarding voip performance or any other 
specific deployment problems on a wireless network, then your query would most 
likely get a response. 

Charles Wyble 
--Original Message--
From: John McDowell
Sender: 
To: [EMAIL PROTECTED]
To: WISPA General List
To: Motorola Canopy User Group
To: [EMAIL PROTECTED]
To: WISPA Board Members List
ReplyTo: WISPA General List
Sent: Aug 8, 2008 3:23 PM
Subject: [WISPA] VoIP DeploymentsI'm serious

I want to know who or what you've chosen as your voip provider, and what you
are using for billing?

The good, the bad and in between.





-- 
John M. McDowell
Boonlink Communications
307 Grand Ave NW
Fort Payne, AL 35967
256.844.9932
[EMAIL PROTECTED]
www.boonlink.com



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Sent via BlackBerry from T-Mobile



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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-08 Thread John McDowell
Not asking for strategic consulting services...sorry.

Asking for real-world feedback from operators who have deployed voip on
their networks, and their experiences with the vendors they chose, as well
as their billing platforms.




On Fri, Aug 8, 2008 at 5:34 PM, [EMAIL PROTECTED] wrote:

 Um. That's not going to get any responses.

 You are asking a very open ended question, which is hard enough to answer.
 You are looking for strategic consulting services.  By  sending a second
 message and demanding answers you collopase the small pool of people who
 would have answered your original query.

 Also thia isn't a voip list. Voip is a big field and many wonderful
 resources exist that can provide far better assistance.

 If you have a specific question regarding voip performance or any other
 specific deployment problems on a wireless network, then your query would
 most likely get a response.

 Charles Wyble
 --Original Message--
 From: John McDowell
 Sender:
 To: [EMAIL PROTECTED]
 To: WISPA General List
 To: Motorola Canopy User Group
 To: [EMAIL PROTECTED]
 To: WISPA Board Members List
 ReplyTo: WISPA General List
 Sent: Aug 8, 2008 3:23 PM
 Subject: [WISPA] VoIP DeploymentsI'm serious

 I want to know who or what you've chosen as your voip provider, and what
 you
 are using for billing?

 The good, the bad and in between.





 --
 John M. McDowell
 Boonlink Communications
 307 Grand Ave NW
 Fort Payne, AL 35967
 256.844.9932
 [EMAIL PROTECTED]
 www.boonlink.com



 
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 Sent via BlackBerry from T-Mobile



 
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-- 
John M. McDowell
Boonlink Communications
307 Grand Ave NW
Fort Payne, AL 35967
256.844.9932
[EMAIL PROTECTED]
www.boonlink.com






This message contains information which may be confidential and privileged.
Unless you are the addressee (or authorized to receive for the addressee),
you may not use, copy, re-transmit, or disclose to anyone the message or any
information contained in the message. If you have received the message in
error, please advise the sender by reply e-mail [EMAIL PROTECTED], and
delete the message. E-mail communication is highly susceptible to spoofing,
spamming, and other tampering, some of which may be harmful to your
computer. If you are concerned about the authenticity of the message or the
source, please contact the sender directly.



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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-08 Thread Jeremy Davis
 Asking for real-world feedback from operators who have deployed voip on
 their networks, and their experiences with the vendors they chose, as
 well
 as their billing platforms.

We trunk with vitelity.net.  The prices are not too bad unless you are in an
expensive rate center.  If not it is still profitable, but harder to make a
dime on unlimited type services.

We use freeside for our billing and provisioning. 


Sincerely,

Jeremy Davis 
Maximum Technologies, LLC
Office 318.303.4725






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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-08 Thread John McDowell
On Fri, Aug 8, 2008 at 5:44 PM, Jeremy Davis [EMAIL PROTECTED] wrote:

  Asking for real-world feedback from operators who have deployed voip on
  their networks, and their experiences with the vendors they chose, as
  well
  as their billing platforms.

 We trunk with vitelity.net.  The prices are not too bad unless you are in
 an
 expensive rate center.  If not it is still profitable, but harder to make a
 dime on unlimited type services.

 We use freeside for our billing and provisioning.


 Sincerely,

 Jeremy Davis
 Maximum Technologies, LLC
 Office 318.303.4725






 
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-- 
John M. McDowell
Boonlink Communications
307 Grand Ave NW
Fort Payne, AL 35967
256.844.9932
[EMAIL PROTECTED]
www.boonlink.com






This message contains information which may be confidential and privileged.
Unless you are the addressee (or authorized to receive for the addressee),
you may not use, copy, re-transmit, or disclose to anyone the message or any
information contained in the message. If you have received the message in
error, please advise the sender by reply e-mail [EMAIL PROTECTED], and
delete the message. E-mail communication is highly susceptible to spoofing,
spamming, and other tampering, some of which may be harmful to your
computer. If you are concerned about the authenticity of the message or the
source, please contact the sender directly.



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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-08 Thread John McDowell
Think I messed up that reply...


I think that's great. We spoke with Freeside today about VoIP billing. I
think there is a board member named Matt that uses Vox with Freeside. Maybe
he will see this and chime in?

Are you using the Freeside Asterisk server?

On Fri, Aug 8, 2008 at 5:44 PM, Jeremy Davis [EMAIL PROTECTED] wrote:

  Asking for real-world feedback from operators who have deployed voip on
  their networks, and their experiences with the vendors they chose, as
  well
  as their billing platforms.

 We trunk with vitelity.net.  The prices are not too bad unless you are in
 an
 expensive rate center.  If not it is still profitable, but harder to make a
 dime on unlimited type services.

 We use freeside for our billing and provisioning.


 Sincerely,

 Jeremy Davis
 Maximum Technologies, LLC
 Office 318.303.4725






 
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-- 
John M. McDowell
Boonlink Communications
307 Grand Ave NW
Fort Payne, AL 35967
256.844.9932
[EMAIL PROTECTED]
www.boonlink.com






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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-08 Thread Jeremy Davis
 Are you using the Freeside Asterisk server?

Nope.  We are currently using Trixbox.

Sincerely,

Jeremy Davis 
Maximum Technologies, LLC
Office 318.303.4725




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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-08 Thread Charles Wu
John,

I was under the impression that PowerCode (the billing platform you use) has 
some sort of VoIP Partnership plan?  Why not just go with them?

-Charles


From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of John McDowell [EMAIL 
PROTECTED]
Sent: Friday, August 08, 2008 5:49 PM
To: WISPA General List
Subject: Re: [WISPA] VoIP DeploymentsI'm serious

Think I messed up that reply...


I think that's great. We spoke with Freeside today about VoIP billing. I
think there is a board member named Matt that uses Vox with Freeside. Maybe
he will see this and chime in?

Are you using the Freeside Asterisk server?

On Fri, Aug 8, 2008 at 5:44 PM, Jeremy Davis [EMAIL PROTECTED] wrote:

  Asking for real-world feedback from operators who have deployed voip on
  their networks, and their experiences with the vendors they chose, as
  well
  as their billing platforms.

 We trunk with vitelity.net.  The prices are not too bad unless you are in
 an
 expensive rate center.  If not it is still profitable, but harder to make a
 dime on unlimited type services.

 We use freeside for our billing and provisioning.


 Sincerely,

 Jeremy Davis
 Maximum Technologies, LLC
 Office 318.303.4725






 
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--
John M. McDowell
Boonlink Communications
307 Grand Ave NW
Fort Payne, AL 35967
256.844.9932
[EMAIL PROTECTED]
www.boonlink.com






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Unless you are the addressee (or authorized to receive for the addressee),
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delete the message. E-mail communication is highly susceptible to spoofing,
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Re: [WISPA] VoIP Deployments....I'm serious

2008-08-08 Thread John McDowell
 General List
 Subject: Re: [WISPA] VoIP DeploymentsI'm serious

 Think I messed up that reply...


 I think that's great. We spoke with Freeside today about VoIP billing. I
 think there is a board member named Matt that uses Vox with Freeside. Maybe
 he will see this and chime in?

 Are you using the Freeside Asterisk server?

 On Fri, Aug 8, 2008 at 5:44 PM, Jeremy Davis [EMAIL PROTECTED]
 wrote:

   Asking for real-world feedback from operators who have deployed voip on
   their networks, and their experiences with the vendors they chose, as
   well
   as their billing platforms.
 
  We trunk with vitelity.net.  The prices are not too bad unless you are
 in
  an
  expensive rate center.  If not it is still profitable, but harder to make
 a
  dime on unlimited type services.
 
  We use freeside for our billing and provisioning.
 
 
  Sincerely,
 
  Jeremy Davis
  Maximum Technologies, LLC
  Office 318.303.4725
 
 
 
 
 
 
 
 
  WISPA Wants You! Join today!
  http://signup.wispa.org/
 
 
 
 
  WISPA Wireless List: wireless@wispa.org
 
  Subscribe/Unsubscribe:
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 --
 John M. McDowell
 Boonlink Communications
 307 Grand Ave NW
 Fort Payne, AL 35967
 256.844.9932
 [EMAIL PROTECTED]
 www.boonlink.com






 This message contains information which may be confidential and privileged.
 Unless you are the addressee (or authorized to receive for the addressee),
 you may not use, copy, re-transmit, or disclose to anyone the message or
 any
 information contained in the message. If you have received the message in
 error, please advise the sender by reply e-mail [EMAIL PROTECTED], and
 delete the message. E-mail communication is highly susceptible to spoofing,
 spamming, and other tampering, some of which may be harmful to your
 computer. If you are concerned about the authenticity of the message or the
 source, please contact the sender directly.



 
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-- 
John M. McDowell
Boonlink Communications
307 Grand Ave NW
Fort Payne, AL 35967
256.844.9932
[EMAIL PROTECTED]
www.boonlink.com






This message contains information which may be confidential and privileged.
Unless you are the addressee (or authorized to receive for the addressee),
you may not use, copy, re-transmit, or disclose to anyone the message or any
information contained in the message. If you have received the message in
error, please advise the sender by reply e-mail [EMAIL PROTECTED], and
delete the message. E-mail communication is highly susceptible to spoofing,
spamming, and other tampering, some of which may be harmful to your
computer. If you are concerned about the authenticity of the message or the
source, please contact the sender directly.



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