[WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Matt Larsen - Lists
I thought I would share this email that I just sent to the FCC regarding 
the Form 477 report. I am late filing this report because we don't have 
accurate data and thought that my reasons why were worth sharing with my 
colleagues. I support what the FCC is trying to do with Form477, but was 
not able to in good conscience turn in our data by the report deadline.

I hope that this is valuable to some of you out there.

Matt Larsen
vistabeam.com

---

Hi Suzanne,

I am not really in a position where I can give a projected date to have 
this information completed for you. However, I do feel it would be 
valuable to explain why and provide you and your management some more 
information as to why I am unable to give you a better date on when we 
intend to have it completed.

For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless 
ISP that covers about 40,000 square miles in Nebraska and Wyoming. We 
have around 2000 customers spread out across this very thinly populated 
area. Even though we are quite small in customer number compared to 
other ISPs, we have a very good billing and provisioning system and 
quite a bit of detail on our customers. However, we did not have census 
tract information for our customers as there had never been a need for 
it until the latest Form477 notice came out earlier this year.

Once we received the Form477 notice, we made plans to modify our billing 
system to add the census tract information, which we were successful in 
doing. We also studied how to obtain geocoding information from multiple 
sources and how to integrate this into our database so that we could 
complete the report. Our initial integration seemed to be successful 
until we started to look at the geocoding data that we received and 
realized that over 50% of the census tract information was invalid.

After going through this data, we found that many of the addresses we 
have for customers are simply not being processed and located correctly. 
The majority of our customers are in rural areas with references to “CR” 
and “Road xxx” and other rural address forms that the geocoding engines 
simply cannot process. Many of these rural counties do not have GIS 
departments with the ability to provide the geocoding information for 
these addresses. In the event that the address doesn’t code, the 
geocoding engine returns the census tract information for the nearest 
Post Office, which is not in the correct census tract.

To get the correct information, we basically have two options.

Option #1 is to drive out to every customer with a GPS unit and record 
the information into our system. Since we have approximately 1100 
customers with inaccurate information, this is going to be a time 
consuming process and would cost us several thousand dollars to collect 
– not to mention the lost man hours.

Option #2 is to go through each customer record and use Google Earth and 
the driving directions to each customer location to determine the census 
tract. This takes about five minutes per customer record, so we are 
looking at about 92 man hours to get that data assembled and inserted 
into our customer database.

We have chosen to go with Option #2 to collect the invalid census tract 
data. However, I do not have the manpower to devote dedicated time to 
this data collection so we have distributed this project among several 
employees and are making as much progress as we can when our workflow 
allows for it. After a month, we are about 10% of the way through it. We 
are now entering our slower time of the year, so hopefully we will make 
a little bit better progress on it going forward, but I cannot make any 
guarantees on when we will get the data completed.

This leaves me with a quandary – I can either provide you with timely, 
but inaccurate information that is going to skew your data, or I can 
take the time to get the information right. Unfortunately, 99% of the 
completed Form477 reports that you have received probably have a 
substantial amount of inaccurate data in them.

II can send the inaccurate data that we have, and then you can check us 
off the list. That is probably what we will end up doing. In reality, we 
probably won’t have a truly accurate report until the next one is due.

I would be happy to provide a computer, Internet connection and a quiet 
room for an FCC intern if you would like to send someone out to 
participate in the data collection process. I realize that this is not a 
likely possibility, but I figured it doesn’t hurt to make the offer.

I really do appreciate the thought process behind collecting this 
information. I am one of the founding members and past president of 
WISPA, the Wireless ISP trade association, and we have actively 
encouraged our members to complete this report and comply with FCC 
regulations regarding our industry. I want to comply with the data 
reporting requirements of the Form477 report and will commit as much of 
my available resources as I can 

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Randy Cosby
Related side-note.  The wife of one of our installers just got hired on 
as a census worker. She got a handheld terminal (can't remember the name 
brand) with fingerprint recognition, built-in GPS capabilities, etc. 
Will be interesting to see what the next census data set looks like.

Randy


Matt Larsen - Lists wrote:
 I thought I would share this email that I just sent to the FCC regarding 
 the Form 477 report. I am late filing this report because we don't have 
 accurate data and thought that my reasons why were worth sharing with my 
 colleagues. I support what the FCC is trying to do with Form477, but was 
 not able to in good conscience turn in our data by the report deadline.

 I hope that this is valuable to some of you out there.

 Matt Larsen
 vistabeam.com

 ---

 Hi Suzanne,

 I am not really in a position where I can give a projected date to have 
 this information completed for you. However, I do feel it would be 
 valuable to explain why and provide you and your management some more 
 information as to why I am unable to give you a better date on when we 
 intend to have it completed.

 For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless 
 ISP that covers about 40,000 square miles in Nebraska and Wyoming. We 
 have around 2000 customers spread out across this very thinly populated 
 area. Even though we are quite small in customer number compared to 
 other ISPs, we have a very good billing and provisioning system and 
 quite a bit of detail on our customers. However, we did not have census 
 tract information for our customers as there had never been a need for 
 it until the latest Form477 notice came out earlier this year.

 Once we received the Form477 notice, we made plans to modify our billing 
 system to add the census tract information, which we were successful in 
 doing. We also studied how to obtain geocoding information from multiple 
 sources and how to integrate this into our database so that we could 
 complete the report. Our initial integration seemed to be successful 
 until we started to look at the geocoding data that we received and 
 realized that over 50% of the census tract information was invalid.

 After going through this data, we found that many of the addresses we 
 have for customers are simply not being processed and located correctly. 
 The majority of our customers are in rural areas with references to “CR” 
 and “Road xxx” and other rural address forms that the geocoding engines 
 simply cannot process. Many of these rural counties do not have GIS 
 departments with the ability to provide the geocoding information for 
 these addresses. In the event that the address doesn’t code, the 
 geocoding engine returns the census tract information for the nearest 
 Post Office, which is not in the correct census tract.

 To get the correct information, we basically have two options.

 Option #1 is to drive out to every customer with a GPS unit and record 
 the information into our system. Since we have approximately 1100 
 customers with inaccurate information, this is going to be a time 
 consuming process and would cost us several thousand dollars to collect 
 – not to mention the lost man hours.

 Option #2 is to go through each customer record and use Google Earth and 
 the driving directions to each customer location to determine the census 
 tract. This takes about five minutes per customer record, so we are 
 looking at about 92 man hours to get that data assembled and inserted 
 into our customer database.

 We have chosen to go with Option #2 to collect the invalid census tract 
 data. However, I do not have the manpower to devote dedicated time to 
 this data collection so we have distributed this project among several 
 employees and are making as much progress as we can when our workflow 
 allows for it. After a month, we are about 10% of the way through it. We 
 are now entering our slower time of the year, so hopefully we will make 
 a little bit better progress on it going forward, but I cannot make any 
 guarantees on when we will get the data completed.

 This leaves me with a quandary – I can either provide you with timely, 
 but inaccurate information that is going to skew your data, or I can 
 take the time to get the information right. Unfortunately, 99% of the 
 completed Form477 reports that you have received probably have a 
 substantial amount of inaccurate data in them.

 II can send the inaccurate data that we have, and then you can check us 
 off the list. That is probably what we will end up doing. In reality, we 
 probably won’t have a truly accurate report until the next one is due.

 I would be happy to provide a computer, Internet connection and a quiet 
 room for an FCC intern if you would like to send someone out to 
 participate in the data collection process. I realize that this is not a 
 likely possibility, but I figured it doesn’t hurt to make the offer.

 I really do appreciate the thought process 

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Martha Huizenga
Hi Matt,

This was a great note to the FCC! Well done. This doesn't help me, since 
I am an urban WISP, but my guess is that as you stated a lot of rural 
WISPs either had this problem and knew it and just decided to file 
inaccurate data or didn't know the data was inaccurate.

It certainly should help the FCC to know that they chose a parameter 
that wasn't as easy as they stated (here is a list of vendors for 
Geocoding info : ). I know I had to do mine by hand and contemplated 
just picking a few tracts to enter for all my customers, which would 
have been very inaccurate.

Martha

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Matt Larsen - Lists wrote:
 I thought I would share this email that I just sent to the FCC regarding 
 the Form 477 report. I am late filing this report because we don't have 
 accurate data and thought that my reasons why were worth sharing with my 
 colleagues. I support what the FCC is trying to do with Form477, but was 
 not able to in good conscience turn in our data by the report deadline.

 I hope that this is valuable to some of you out there.

 Matt Larsen
 vistabeam.com

 ---

 Hi Suzanne,

 I am not really in a position where I can give a projected date to have 
 this information completed for you. However, I do feel it would be 
 valuable to explain why and provide you and your management some more 
 information as to why I am unable to give you a better date on when we 
 intend to have it completed.

 For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless 
 ISP that covers about 40,000 square miles in Nebraska and Wyoming. We 
 have around 2000 customers spread out across this very thinly populated 
 area. Even though we are quite small in customer number compared to 
 other ISPs, we have a very good billing and provisioning system and 
 quite a bit of detail on our customers. However, we did not have census 
 tract information for our customers as there had never been a need for 
 it until the latest Form477 notice came out earlier this year.

 Once we received the Form477 notice, we made plans to modify our billing 
 system to add the census tract information, which we were successful in 
 doing. We also studied how to obtain geocoding information from multiple 
 sources and how to integrate this into our database so that we could 
 complete the report. Our initial integration seemed to be successful 
 until we started to look at the geocoding data that we received and 
 realized that over 50% of the census tract information was invalid.

 After going through this data, we found that many of the addresses we 
 have for customers are simply not being processed and located correctly. 
 The majority of our customers are in rural areas with references to “CR” 
 and “Road xxx” and other rural address forms that the geocoding engines 
 simply cannot process. Many of these rural counties do not have GIS 
 departments with the ability to provide the geocoding information for 
 these addresses. In the event that the address doesn’t code, the 
 geocoding engine returns the census tract information for the nearest 
 Post Office, which is not in the correct census tract.

 To get the correct information, we basically have two options.

 Option #1 is to drive out to every customer with a GPS unit and record 
 the information into our system. Since we have approximately 1100 
 customers with inaccurate information, this is going to be a time 
 consuming process and would cost us several thousand dollars to collect 
 – not to mention the lost man hours.

 Option #2 is to go through each customer record and use Google Earth and 
 the driving directions to each customer location to determine the census 
 tract. This takes about five minutes per customer record, so we are 
 looking at about 92 man hours to get that data assembled and inserted 
 into our customer database.

 We have chosen to go with Option #2 to collect the invalid census tract 
 data. However, I do not have the manpower to devote dedicated time to 
 this data collection so we have distributed this project among several 
 employees and are making as much progress as we can when our workflow 
 allows for it. After a month, we are about 10% of the way through it. We 
 are now entering our slower time of the year, so hopefully we will make 
 a little bit better progress on it going forward, but I cannot make any 
 guarantees on when we will get the data completed.

 This leaves me with a quandary – I can either provide you with timely, 
 but inaccurate information that is going to skew your data, or I can 
 take the time to get the information right. Unfortunately, 99% of the 
 completed Form477 reports that you have received probably have a 
 substantial amount of inaccurate data in them.

 II can send the inaccurate data that we have, and then you can check us 
 off the list. That is probably what we will end up 

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Gino Villarini
The terminal are made by Harris 


Gino A. Villarini
g...@aeronetpr.com
Aeronet Wireless Broadband Corp.
tel  787.273.4143   fax   787.273.4145

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Randy Cosby
Sent: Wednesday, May 06, 2009 1:03 PM
To: WISPA General List
Subject: Re: [WISPA] Response to the FCC Regarding Form 477

Related side-note.  The wife of one of our installers just got hired on
as a census worker. She got a handheld terminal (can't remember the name
brand) with fingerprint recognition, built-in GPS capabilities, etc. 
Will be interesting to see what the next census data set looks like.

Randy


Matt Larsen - Lists wrote:
 I thought I would share this email that I just sent to the FCC 
 regarding the Form 477 report. I am late filing this report because we

 don't have accurate data and thought that my reasons why were worth 
 sharing with my colleagues. I support what the FCC is trying to do 
 with Form477, but was not able to in good conscience turn in our data
by the report deadline.

 I hope that this is valuable to some of you out there.

 Matt Larsen
 vistabeam.com

 ---

 Hi Suzanne,

 I am not really in a position where I can give a projected date to 
 have this information completed for you. However, I do feel it would 
 be valuable to explain why and provide you and your management some 
 more information as to why I am unable to give you a better date on 
 when we intend to have it completed.

 For background, Vistabeam (Inventive Wireless of Nebraska) is a 
 wireless ISP that covers about 40,000 square miles in Nebraska and 
 Wyoming. We have around 2000 customers spread out across this very 
 thinly populated area. Even though we are quite small in customer 
 number compared to other ISPs, we have a very good billing and 
 provisioning system and quite a bit of detail on our customers. 
 However, we did not have census tract information for our customers as

 there had never been a need for it until the latest Form477 notice
came out earlier this year.

 Once we received the Form477 notice, we made plans to modify our 
 billing system to add the census tract information, which we were 
 successful in doing. We also studied how to obtain geocoding 
 information from multiple sources and how to integrate this into our 
 database so that we could complete the report. Our initial integration

 seemed to be successful until we started to look at the geocoding data

 that we received and realized that over 50% of the census tract
information was invalid.

 After going through this data, we found that many of the addresses we 
 have for customers are simply not being processed and located
correctly.
 The majority of our customers are in rural areas with references to
CR 
 and Road xxx and other rural address forms that the geocoding 
 engines simply cannot process. Many of these rural counties do not 
 have GIS departments with the ability to provide the geocoding 
 information for these addresses. In the event that the address doesn't

 code, the geocoding engine returns the census tract information for 
 the nearest Post Office, which is not in the correct census tract.

 To get the correct information, we basically have two options.

 Option #1 is to drive out to every customer with a GPS unit and record

 the information into our system. Since we have approximately 1100 
 customers with inaccurate information, this is going to be a time 
 consuming process and would cost us several thousand dollars to 
 collect - not to mention the lost man hours.

 Option #2 is to go through each customer record and use Google Earth 
 and the driving directions to each customer location to determine the 
 census tract. This takes about five minutes per customer record, so we

 are looking at about 92 man hours to get that data assembled and 
 inserted into our customer database.

 We have chosen to go with Option #2 to collect the invalid census 
 tract data. However, I do not have the manpower to devote dedicated 
 time to this data collection so we have distributed this project among

 several employees and are making as much progress as we can when our 
 workflow allows for it. After a month, we are about 10% of the way 
 through it. We are now entering our slower time of the year, so 
 hopefully we will make a little bit better progress on it going 
 forward, but I cannot make any guarantees on when we will get the data
completed.

 This leaves me with a quandary - I can either provide you with timely,

 but inaccurate information that is going to skew your data, or I can 
 take the time to get the information right. Unfortunately, 99% of the 
 completed Form477 reports that you have received probably have a 
 substantial amount of inaccurate data in them.

 II can send the inaccurate data that we have, and then you can check 
 us off the list. That is probably what we will end up doing. In 
 reality, we probably won't have

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Vickie Edwards
You're actually fairly lucky when it comes to figuring out what census
tract your customers are in - NE and WY have very large census tracts. I
can understand why this would be a better way to go about collecting
data than ZIP codes (in the most rural areas around here, one extremely
rural area will be bundled into the ZIP for a smaller town that has
access, and so you'll see the ZIP listed on 477 data as having 5
providers when there's really nothing but satellite available). But you
are right, census tract data is not something that ANYONE collects
unless they're doing academic research or compiling government data (as
is the case here).

I'm sure you've seen this already, but for those that haven't, hopefully
it'll help.. of course the map will change again next year for the new
census.

http://www.census.gov/geo/www/maps/descriptwindows/outline.htm


 
InLine
vickie edwards, MPA | Grant Specialist
InLine Connections Solutions Through Technology
600 Lakeshore Pkwy
Birmingham AL, 35209
205-278-8106 [p]
205-941-1934[f]
vedwa...@inline.com
www.InLine.com
All Quotes from InLine are only valid for 30 days. This message and any 
attached files may contain confidential information and are intended solely for 
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verification is required please request a hard-copy version.

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Matt Larsen - Lists
Sent: Wednesday, May 06, 2009 11:50 AM
To: WISPA General List; w...@part-15.org; Motorola Canopy User Group
Subject: [WISPA] Response to the FCC Regarding Form 477

I thought I would share this email that I just sent to the FCC regarding

the Form 477 report. I am late filing this report because we don't have 
accurate data and thought that my reasons why were worth sharing with my

colleagues. I support what the FCC is trying to do with Form477, but was

not able to in good conscience turn in our data by the report deadline.

I hope that this is valuable to some of you out there.

Matt Larsen
vistabeam.com

---

Hi Suzanne,

I am not really in a position where I can give a projected date to have 
this information completed for you. However, I do feel it would be 
valuable to explain why and provide you and your management some more 
information as to why I am unable to give you a better date on when we 
intend to have it completed.

For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless

ISP that covers about 40,000 square miles in Nebraska and Wyoming. We 
have around 2000 customers spread out across this very thinly populated 
area. Even though we are quite small in customer number compared to 
other ISPs, we have a very good billing and provisioning system and 
quite a bit of detail on our customers. However, we did not have census 
tract information for our customers as there had never been a need for 
it until the latest Form477 notice came out earlier this year.

Once we received the Form477 notice, we made plans to modify our billing

system to add the census tract information, which we were successful in 
doing. We also studied how to obtain geocoding information from multiple

sources and how to integrate this into our database so that we could 
complete the report. Our initial integration seemed to be successful 
until we started to look at the geocoding data that we received and 
realized that over 50% of the census tract information was invalid.

After going through this data, we found that many of the addresses we 
have for customers are simply not being processed and located correctly.

The majority of our customers are in rural areas with references to CR

and Road xxx and other rural address forms that the geocoding engines 
simply cannot process. Many of these rural counties do not have GIS 
departments with the ability to provide the geocoding information for 
these addresses. In the event that the address doesn't code, the 
geocoding engine returns the census tract information for the nearest 
Post Office, which is not in the correct census tract.

To get the correct information, we basically have two options.

Option #1 is to drive out to every customer with a GPS unit and record 
the information into our system. Since we have approximately 1100 
customers with inaccurate information, this is going to be a time 
consuming process and would cost us several thousand dollars to collect 
- not to mention the lost man hours.

Option #2 is to go through each customer

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread eje
I know and feel your pain there. Luckily we do not have that many customers but 
75% of our customer addresses does not geocode and we are doing something 
similar as your doing with #2 where the installers have to try to pin point the 
correct right location for the install. Pain is the installs done by installers 
that are no longer with us. 

I think its a great idea what they are doing but lack of proper automated query 
systems and in accurate address databases that can not handle the addresses we 
feed makes the progress harder and slow. 

/Eje
Sent via BlackBerry from T-Mobile

-Original Message-
From: Matt Larsen - Lists li...@manageisp.com

Date: Wed, 06 May 2009 10:49:41 
To: WISPA General Listwireless@wispa.org; w...@part-15.org; Motorola Canopy 
User Groupmotor...@wispa.org
Subject: [WISPA] Response to the FCC Regarding Form 477


I thought I would share this email that I just sent to the FCC regarding 
the Form 477 report. I am late filing this report because we don't have 
accurate data and thought that my reasons why were worth sharing with my 
colleagues. I support what the FCC is trying to do with Form477, but was 
not able to in good conscience turn in our data by the report deadline.

I hope that this is valuable to some of you out there.

Matt Larsen
vistabeam.com

---

Hi Suzanne,

I am not really in a position where I can give a projected date to have 
this information completed for you. However, I do feel it would be 
valuable to explain why and provide you and your management some more 
information as to why I am unable to give you a better date on when we 
intend to have it completed.

For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless 
ISP that covers about 40,000 square miles in Nebraska and Wyoming. We 
have around 2000 customers spread out across this very thinly populated 
area. Even though we are quite small in customer number compared to 
other ISPs, we have a very good billing and provisioning system and 
quite a bit of detail on our customers. However, we did not have census 
tract information for our customers as there had never been a need for 
it until the latest Form477 notice came out earlier this year.

Once we received the Form477 notice, we made plans to modify our billing 
system to add the census tract information, which we were successful in 
doing. We also studied how to obtain geocoding information from multiple 
sources and how to integrate this into our database so that we could 
complete the report. Our initial integration seemed to be successful 
until we started to look at the geocoding data that we received and 
realized that over 50% of the census tract information was invalid.

After going through this data, we found that many of the addresses we 
have for customers are simply not being processed and located correctly. 
The majority of our customers are in rural areas with references to “CR” 
and “Road xxx” and other rural address forms that the geocoding engines 
simply cannot process. Many of these rural counties do not have GIS 
departments with the ability to provide the geocoding information for 
these addresses. In the event that the address doesn’t code, the 
geocoding engine returns the census tract information for the nearest 
Post Office, which is not in the correct census tract.

To get the correct information, we basically have two options.

Option #1 is to drive out to every customer with a GPS unit and record 
the information into our system. Since we have approximately 1100 
customers with inaccurate information, this is going to be a time 
consuming process and would cost us several thousand dollars to collect 
– not to mention the lost man hours.

Option #2 is to go through each customer record and use Google Earth and 
the driving directions to each customer location to determine the census 
tract. This takes about five minutes per customer record, so we are 
looking at about 92 man hours to get that data assembled and inserted 
into our customer database.

We have chosen to go with Option #2 to collect the invalid census tract 
data. However, I do not have the manpower to devote dedicated time to 
this data collection so we have distributed this project among several 
employees and are making as much progress as we can when our workflow 
allows for it. After a month, we are about 10% of the way through it. We 
are now entering our slower time of the year, so hopefully we will make 
a little bit better progress on it going forward, but I cannot make any 
guarantees on when we will get the data completed.

This leaves me with a quandary – I can either provide you with timely, 
but inaccurate information that is going to skew your data, or I can 
take the time to get the information right. Unfortunately, 99% of the 
completed Form477 reports that you have received probably have a 
substantial amount of inaccurate data in them.

II can send the inaccurate data that we have, and then you can check us 
off

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Michael Baird
For next time, check http://www.geocode.com/, it cost about $35 per 
1000, and does all that you need to do to submit the data.

Regards
Michael Baird
 I know and feel your pain there. Luckily we do not have that many customers 
 but 75% of our customer addresses does not geocode and we are doing something 
 similar as your doing with #2 where the installers have to try to pin point 
 the correct right location for the install. Pain is the installs done by 
 installers that are no longer with us. 

 I think its a great idea what they are doing but lack of proper automated 
 query systems and in accurate address databases that can not handle the 
 addresses we feed makes the progress harder and slow. 

 /Eje
 Sent via BlackBerry from T-Mobile

 -Original Message-
 From: Matt Larsen - Lists li...@manageisp.com

 Date: Wed, 06 May 2009 10:49:41 
 To: WISPA General Listwireless@wispa.org; w...@part-15.org; Motorola 
 Canopy User Groupmotor...@wispa.org
 Subject: [WISPA] Response to the FCC Regarding Form 477


 I thought I would share this email that I just sent to the FCC regarding 
 the Form 477 report. I am late filing this report because we don't have 
 accurate data and thought that my reasons why were worth sharing with my 
 colleagues. I support what the FCC is trying to do with Form477, but was 
 not able to in good conscience turn in our data by the report deadline.

 I hope that this is valuable to some of you out there.

 Matt Larsen
 vistabeam.com

 ---

 Hi Suzanne,

 I am not really in a position where I can give a projected date to have 
 this information completed for you. However, I do feel it would be 
 valuable to explain why and provide you and your management some more 
 information as to why I am unable to give you a better date on when we 
 intend to have it completed.

 For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless 
 ISP that covers about 40,000 square miles in Nebraska and Wyoming. We 
 have around 2000 customers spread out across this very thinly populated 
 area. Even though we are quite small in customer number compared to 
 other ISPs, we have a very good billing and provisioning system and 
 quite a bit of detail on our customers. However, we did not have census 
 tract information for our customers as there had never been a need for 
 it until the latest Form477 notice came out earlier this year.

 Once we received the Form477 notice, we made plans to modify our billing 
 system to add the census tract information, which we were successful in 
 doing. We also studied how to obtain geocoding information from multiple 
 sources and how to integrate this into our database so that we could 
 complete the report. Our initial integration seemed to be successful 
 until we started to look at the geocoding data that we received and 
 realized that over 50% of the census tract information was invalid.

 After going through this data, we found that many of the addresses we 
 have for customers are simply not being processed and located correctly. 
 The majority of our customers are in rural areas with references to “CR” 
 and “Road xxx” and other rural address forms that the geocoding engines 
 simply cannot process. Many of these rural counties do not have GIS 
 departments with the ability to provide the geocoding information for 
 these addresses. In the event that the address doesn’t code, the 
 geocoding engine returns the census tract information for the nearest 
 Post Office, which is not in the correct census tract.

 To get the correct information, we basically have two options.

 Option #1 is to drive out to every customer with a GPS unit and record 
 the information into our system. Since we have approximately 1100 
 customers with inaccurate information, this is going to be a time 
 consuming process and would cost us several thousand dollars to collect 
 – not to mention the lost man hours.

 Option #2 is to go through each customer record and use Google Earth and 
 the driving directions to each customer location to determine the census 
 tract. This takes about five minutes per customer record, so we are 
 looking at about 92 man hours to get that data assembled and inserted 
 into our customer database.

 We have chosen to go with Option #2 to collect the invalid census tract 
 data. However, I do not have the manpower to devote dedicated time to 
 this data collection so we have distributed this project among several 
 employees and are making as much progress as we can when our workflow 
 allows for it. After a month, we are about 10% of the way through it. We 
 are now entering our slower time of the year, so hopefully we will make 
 a little bit better progress on it going forward, but I cannot make any 
 guarantees on when we will get the data completed.

 This leaves me with a quandary – I can either provide you with timely, 
 but inaccurate information that is going to skew your data, or I can 
 take the time to get the information

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Matt Larsen - Lists
Unfortunately, this doesn't resolve anything for me.   NONE of the 
geocoding engines have the data for the customers that are not accurate 
in my system.   The hole in the process has to do with the county level 
information is not up to date or not provided to the geocoding 
service.   This is also a problem with doing local number portability, 
as we have found out on a couple of occasions.  

Matt Larsen
vistabeam.com

Michael Baird wrote:
 For next time, check http://www.geocode.com/, it cost about $35 per 
 1000, and does all that you need to do to submit the data.

 Regards
 Michael Baird
   
 I know and feel your pain there. Luckily we do not have that many customers 
 but 75% of our customer addresses does not geocode and we are doing 
 something similar as your doing with #2 where the installers have to try to 
 pin point the correct right location for the install. Pain is the installs 
 done by installers that are no longer with us. 

 I think its a great idea what they are doing but lack of proper automated 
 query systems and in accurate address databases that can not handle the 
 addresses we feed makes the progress harder and slow. 

 /Eje
 Sent via BlackBerry from T-Mobile

 -Original Message-
 From: Matt Larsen - Lists li...@manageisp.com

 Date: Wed, 06 May 2009 10:49:41 
 To: WISPA General Listwireless@wispa.org; w...@part-15.org; Motorola 
 Canopy User Groupmotor...@wispa.org
 Subject: [WISPA] Response to the FCC Regarding Form 477


 I thought I would share this email that I just sent to the FCC regarding 
 the Form 477 report. I am late filing this report because we don't have 
 accurate data and thought that my reasons why were worth sharing with my 
 colleagues. I support what the FCC is trying to do with Form477, but was 
 not able to in good conscience turn in our data by the report deadline.

 I hope that this is valuable to some of you out there.

 Matt Larsen
 vistabeam.com

 ---

 Hi Suzanne,

 I am not really in a position where I can give a projected date to have 
 this information completed for you. However, I do feel it would be 
 valuable to explain why and provide you and your management some more 
 information as to why I am unable to give you a better date on when we 
 intend to have it completed.

 For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless 
 ISP that covers about 40,000 square miles in Nebraska and Wyoming. We 
 have around 2000 customers spread out across this very thinly populated 
 area. Even though we are quite small in customer number compared to 
 other ISPs, we have a very good billing and provisioning system and 
 quite a bit of detail on our customers. However, we did not have census 
 tract information for our customers as there had never been a need for 
 it until the latest Form477 notice came out earlier this year.

 Once we received the Form477 notice, we made plans to modify our billing 
 system to add the census tract information, which we were successful in 
 doing. We also studied how to obtain geocoding information from multiple 
 sources and how to integrate this into our database so that we could 
 complete the report. Our initial integration seemed to be successful 
 until we started to look at the geocoding data that we received and 
 realized that over 50% of the census tract information was invalid.

 After going through this data, we found that many of the addresses we 
 have for customers are simply not being processed and located correctly. 
 The majority of our customers are in rural areas with references to “CR” 
 and “Road xxx” and other rural address forms that the geocoding engines 
 simply cannot process. Many of these rural counties do not have GIS 
 departments with the ability to provide the geocoding information for 
 these addresses. In the event that the address doesn’t code, the 
 geocoding engine returns the census tract information for the nearest 
 Post Office, which is not in the correct census tract.

 To get the correct information, we basically have two options.

 Option #1 is to drive out to every customer with a GPS unit and record 
 the information into our system. Since we have approximately 1100 
 customers with inaccurate information, this is going to be a time 
 consuming process and would cost us several thousand dollars to collect 
 – not to mention the lost man hours.

 Option #2 is to go through each customer record and use Google Earth and 
 the driving directions to each customer location to determine the census 
 tract. This takes about five minutes per customer record, so we are 
 looking at about 92 man hours to get that data assembled and inserted 
 into our customer database.

 We have chosen to go with Option #2 to collect the invalid census tract 
 data. However, I do not have the manpower to devote dedicated time to 
 this data collection so we have distributed this project among several 
 employees and are making as much progress as we can when our workflow

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Jon Auer
Do you know if it can handle grid-coordinate addresses?
Around here we have addresses like N96 W32XXX County Line Rd
So far I've tried Google Earth, Google Maps, Yahoo, MapPoint, and
Manifold GIS and none of them can consistently geocode that address
format.

On Wed, May 6, 2009 at 12:27 PM, Michael Baird m...@tc3net.com wrote:
 For next time, check http://www.geocode.com/, it cost about $35 per
 1000, and does all that you need to do to submit the data.

 Regards
 Michael Baird
 I know and feel your pain there. Luckily we do not have that many customers 
 but 75% of our customer addresses does not geocode and we are doing 
 something similar as your doing with #2 where the installers have to try to 
 pin point the correct right location for the install. Pain is the installs 
 done by installers that are no longer with us.

 I think its a great idea what they are doing but lack of proper automated 
 query systems and in accurate address databases that can not handle the 
 addresses we feed makes the progress harder and slow.

 /Eje
 Sent via BlackBerry from T-Mobile

 -Original Message-
 From: Matt Larsen - Lists li...@manageisp.com

 Date: Wed, 06 May 2009 10:49:41
 To: WISPA General Listwireless@wispa.org; w...@part-15.org; Motorola 
 Canopy User Groupmotor...@wispa.org
 Subject: [WISPA] Response to the FCC Regarding Form 477


 I thought I would share this email that I just sent to the FCC regarding
 the Form 477 report. I am late filing this report because we don't have
 accurate data and thought that my reasons why were worth sharing with my
 colleagues. I support what the FCC is trying to do with Form477, but was
 not able to in good conscience turn in our data by the report deadline.

 I hope that this is valuable to some of you out there.

 Matt Larsen
 vistabeam.com

 ---

 Hi Suzanne,

 I am not really in a position where I can give a projected date to have
 this information completed for you. However, I do feel it would be
 valuable to explain why and provide you and your management some more
 information as to why I am unable to give you a better date on when we
 intend to have it completed.

 For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless
 ISP that covers about 40,000 square miles in Nebraska and Wyoming. We
 have around 2000 customers spread out across this very thinly populated
 area. Even though we are quite small in customer number compared to
 other ISPs, we have a very good billing and provisioning system and
 quite a bit of detail on our customers. However, we did not have census
 tract information for our customers as there had never been a need for
 it until the latest Form477 notice came out earlier this year.

 Once we received the Form477 notice, we made plans to modify our billing
 system to add the census tract information, which we were successful in
 doing. We also studied how to obtain geocoding information from multiple
 sources and how to integrate this into our database so that we could
 complete the report. Our initial integration seemed to be successful
 until we started to look at the geocoding data that we received and
 realized that over 50% of the census tract information was invalid.

 After going through this data, we found that many of the addresses we
 have for customers are simply not being processed and located correctly.
 The majority of our customers are in rural areas with references to “CR”
 and “Road xxx” and other rural address forms that the geocoding engines
 simply cannot process. Many of these rural counties do not have GIS
 departments with the ability to provide the geocoding information for
 these addresses. In the event that the address doesn’t code, the
 geocoding engine returns the census tract information for the nearest
 Post Office, which is not in the correct census tract.

 To get the correct information, we basically have two options.

 Option #1 is to drive out to every customer with a GPS unit and record
 the information into our system. Since we have approximately 1100
 customers with inaccurate information, this is going to be a time
 consuming process and would cost us several thousand dollars to collect
 – not to mention the lost man hours.

 Option #2 is to go through each customer record and use Google Earth and
 the driving directions to each customer location to determine the census
 tract. This takes about five minutes per customer record, so we are
 looking at about 92 man hours to get that data assembled and inserted
 into our customer database.

 We have chosen to go with Option #2 to collect the invalid census tract
 data. However, I do not have the manpower to devote dedicated time to
 this data collection so we have distributed this project among several
 employees and are making as much progress as we can when our workflow
 allows for it. After a month, we are about 10% of the way through it. We
 are now entering our slower time of the year, so hopefully we will make
 a little bit better

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread David E. Smith
Michael Baird wrote:
 For next time, check http://www.geocode.com/, it cost about $35 per 
 1000, and does all that you need to do to submit the data.

If your users are in a rural area, don't depend on this for too much. 
(Nothing against this specific service, I'd not heard of it before 
today, just a general cautionary tale.)

We initially sent our data to a WISPA member who was offering geocoding 
services. He was only able to provide a census tract for about 2/3 of 
the addresses we sent (which were, admittedly, just dumped right from 
the billing system with little attempt at standardization). Of those, 
maybe 3/4 were accurate at first glance.

Honestly, there's only so much any database can do with Rural Route 2, 
for instance, when that mail route covers 20+ square miles over three 
census tracts.

I'm fortunate that our network is relatively small (there were only 
about twenty tracts, period, and a decent percentage of our customers 
are in cities large enough that these computerized geocoders were 
accurate). Ultimately, I just gave one of the in-house techs some census 
maps, a customer list, and Google Earth, and said Saturdays are pretty 
quiet, good luck, do the best you can. Since we only had a couple weeks 
between when the FCC released the final version of 477, and when it was 
due, it was a bit harrowing.

I have no doubt there are a few errors in our submission, but we did the 
best we can with our limited resources and budget.

Anyway, the long rambling point of this is that if you have any outside 
source do this work, you'll want to sanity-check it before sending it in.

David Smith
MVN.net



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Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Scott Reed
Right, Matt.
Even with zip code included we had some come back in the wrong county.  
A couple were even in the wrong state.


Matt Larsen - Lists wrote:
 Unfortunately, this doesn't resolve anything for me.   NONE of the 
 geocoding engines have the data for the customers that are not accurate 
 in my system.   The hole in the process has to do with the county level 
 information is not up to date or not provided to the geocoding 
 service.   This is also a problem with doing local number portability, 
 as we have found out on a couple of occasions.  

 Matt Larsen
 vistabeam.com

 Michael Baird wrote:
   
 For next time, check http://www.geocode.com/, it cost about $35 per 
 1000, and does all that you need to do to submit the data.

 Regards
 Michael Baird
   
 
 I know and feel your pain there. Luckily we do not have that many customers 
 but 75% of our customer addresses does not geocode and we are doing 
 something similar as your doing with #2 where the installers have to try to 
 pin point the correct right location for the install. Pain is the installs 
 done by installers that are no longer with us. 

 I think its a great idea what they are doing but lack of proper automated 
 query systems and in accurate address databases that can not handle the 
 addresses we feed makes the progress harder and slow. 

 /Eje
 Sent via BlackBerry from T-Mobile

 -Original Message-
 From: Matt Larsen - Lists li...@manageisp.com

 Date: Wed, 06 May 2009 10:49:41 
 To: WISPA General Listwireless@wispa.org; w...@part-15.org; Motorola 
 Canopy User Groupmotor...@wispa.org
 Subject: [WISPA] Response to the FCC Regarding Form 477


 I thought I would share this email that I just sent to the FCC regarding 
 the Form 477 report. I am late filing this report because we don't have 
 accurate data and thought that my reasons why were worth sharing with my 
 colleagues. I support what the FCC is trying to do with Form477, but was 
 not able to in good conscience turn in our data by the report deadline.

 I hope that this is valuable to some of you out there.

 Matt Larsen
 vistabeam.com

 ---

 Hi Suzanne,

 I am not really in a position where I can give a projected date to have 
 this information completed for you. However, I do feel it would be 
 valuable to explain why and provide you and your management some more 
 information as to why I am unable to give you a better date on when we 
 intend to have it completed.

 For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless 
 ISP that covers about 40,000 square miles in Nebraska and Wyoming. We 
 have around 2000 customers spread out across this very thinly populated 
 area. Even though we are quite small in customer number compared to 
 other ISPs, we have a very good billing and provisioning system and 
 quite a bit of detail on our customers. However, we did not have census 
 tract information for our customers as there had never been a need for 
 it until the latest Form477 notice came out earlier this year.

 Once we received the Form477 notice, we made plans to modify our billing 
 system to add the census tract information, which we were successful in 
 doing. We also studied how to obtain geocoding information from multiple 
 sources and how to integrate this into our database so that we could 
 complete the report. Our initial integration seemed to be successful 
 until we started to look at the geocoding data that we received and 
 realized that over 50% of the census tract information was invalid.

 After going through this data, we found that many of the addresses we 
 have for customers are simply not being processed and located correctly. 
 The majority of our customers are in rural areas with references to CR 
 and Road xxx and other rural address forms that the geocoding engines 
 simply cannot process. Many of these rural counties do not have GIS 
 departments with the ability to provide the geocoding information for 
 these addresses. In the event that the address doesn't code, the 
 geocoding engine returns the census tract information for the nearest 
 Post Office, which is not in the correct census tract.

 To get the correct information, we basically have two options.

 Option #1 is to drive out to every customer with a GPS unit and record 
 the information into our system. Since we have approximately 1100 
 customers with inaccurate information, this is going to be a time 
 consuming process and would cost us several thousand dollars to collect 
 -- not to mention the lost man hours.

 Option #2 is to go through each customer record and use Google Earth and 
 the driving directions to each customer location to determine the census 
 tract. This takes about five minutes per customer record, so we are 
 looking at about 92 man hours to get that data assembled and inserted 
 into our customer database.

 We have chosen to go with Option #2 to collect the invalid census tract 
 data. However, I do not have the manpower

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Brian Webster
Here is a copy of a post I made back in March about the relationships to
Tracts, Zip codes, Census Bock Groups and Census Blocks, the full post is
here with views to larger map images:
http://www.dslreports.com/forum/r22157982-National-Broadband-availability-a-
simple-solution-to-mapping


National Broadband availability a simple solution to mapping



  [del]

  Zip Code Tabulation Areas (ZCTA Polygons)
  [del]

  Census Tracts
  [del]

  Census Block Groups
  [del]

  Census Blocks
  (smaller thumbnails)

The 350 million dollars allocated for a national broadband mapping is way
more than necessary. Read through this message to get an idea of the issue
and examine the attached maps to see what we are dealing with using any
particular level of mapping detail. This is obviously just my opinion but
one worth consideration.

I have attached map images of Tom Green County, Texas with the different
polygons the Census Bureau uses in their demographic tabulations. I chose
this county because it seems to be a decent cross section of rural America
but also has a high population density area.
»en.wikipedia.org/wiki/Tom_Green_···y,_Texas

Here are the raw numbers, but you need to look at the attached images to see
how the totals can be deceiving when compared to the map:

Zip Code Tabulation areas = 13 Polygons (These polygons are made up by the
Census Bureau, the post office does not create zip code polygons, zip codes
are linear routing for them)
The FCC already has this data collected using the Form 477.

Census Tracts = 23 Polygons (look in the rural areas outside San Angelo to
see that they are actually much bigger than the zip code areas)
This is the level of reporting required on the new Form 477.

Census Block Groups = 101 Polygons

Census Blocks = 5241 Polygons (even in the rural areas these are much
smaller than Tracts or Zip Codes). Blocks are the most granular level
studied by the Census.

The problem with the FCC data in the current state is, if there is just one
single customer reported as served in a polygon, they show the whole area as
being served by broadband. We know the number of households in each of the
polygons (Census 2000 Figures). If the FCC totaled the number of subscribers
for all form 477 respondents (by zip code) and then divided that by the
total households, we could have a percentage of the households served within
each polygon. This would be much better than an all or nothing reporting
method. This would also not cost anywhere near 350 million dollars to report
broadband availability to the public. If the total subscribers was
aggregated by all carriers (removing the data for Satellite Internet), you
would not know the specific totals for each provider, thus preserving
private information.

Just thought I would post this for all to see and become familiar with the
issue.





Thank You,
Brian Webster


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]on
Behalf Of Martha Huizenga
Sent: Wednesday, May 06, 2009 12:59 PM
To: WISPA General List
Cc: w...@part-15.org; Motorola Canopy User Group
Subject: Re: [WISPA] Response to the FCC Regarding Form 477


Hi Matt,

This was a great note to the FCC! Well done. This doesn't help me, since
I am an urban WISP, but my guess is that as you stated a lot of rural
WISPs either had this problem and knew it and just decided to file
inaccurate data or didn't know the data was inaccurate.

It certainly should help the FCC to know that they chose a parameter
that wasn't as easy as they stated (here is a list of vendors for
Geocoding info : ). I know I had to do mine by hand and contemplated
just picking a few tracts to enter for all my customers, which would
have been very inaccurate.

Martha

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Matt Larsen - Lists wrote:
 I thought I would share this email that I just sent to the FCC regarding
 the Form 477 report. I am late filing this report because we don't have
 accurate data and thought that my reasons why were worth sharing with my
 colleagues. I support what the FCC is trying to do with Form477, but was
 not able to in good conscience turn in our data by the report deadline.

 I hope that this is valuable to some of you out there.

 Matt Larsen
 vistabeam.com

 ---

 Hi Suzanne,

 I am not really in a position where I can give a projected date to have
 this information completed for you. However, I do feel it would be
 valuable to explain why and provide you and your management some more
 information as to why I am unable to give you a better date on when we
 intend to have it completed.

 For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless
 ISP that covers about 40,000 square miles in Nebraska and Wyoming. We
 have around 2000 customers spread out across this very thinly populated
 area. Even though we are quite

Re: [WISPA] Response to the FCC Regarding Form 477

2009-05-06 Thread Michael Baird
Garbage in, garbage out, sorry didn't read enough of the thread, I 
thought it was about the FCC filing process being to much of a burden, 
not about record keeping issues.

Regards
Michael Baird
 Unfortunately, this doesn't resolve anything for me.   NONE of the 
 geocoding engines have the data for the customers that are not accurate 
 in my system.   The hole in the process has to do with the county level 
 information is not up to date or not provided to the geocoding 
 service.   This is also a problem with doing local number portability, 
 as we have found out on a couple of occasions.  

 Matt Larsen
 vistabeam.com

 Michael Baird wrote:
   
 For next time, check http://www.geocode.com/, it cost about $35 per 
 1000, and does all that you need to do to submit the data.

 Regards
 Michael Baird
   
 
 I know and feel your pain there. Luckily we do not have that many customers 
 but 75% of our customer addresses does not geocode and we are doing 
 something similar as your doing with #2 where the installers have to try to 
 pin point the correct right location for the install. Pain is the installs 
 done by installers that are no longer with us. 

 I think its a great idea what they are doing but lack of proper automated 
 query systems and in accurate address databases that can not handle the 
 addresses we feed makes the progress harder and slow. 

 /Eje
 Sent via BlackBerry from T-Mobile

 -Original Message-
 From: Matt Larsen - Lists li...@manageisp.com

 Date: Wed, 06 May 2009 10:49:41 
 To: WISPA General Listwireless@wispa.org; w...@part-15.org; Motorola 
 Canopy User Groupmotor...@wispa.org
 Subject: [WISPA] Response to the FCC Regarding Form 477


 I thought I would share this email that I just sent to the FCC regarding 
 the Form 477 report. I am late filing this report because we don't have 
 accurate data and thought that my reasons why were worth sharing with my 
 colleagues. I support what the FCC is trying to do with Form477, but was 
 not able to in good conscience turn in our data by the report deadline.

 I hope that this is valuable to some of you out there.

 Matt Larsen
 vistabeam.com

 ---

 Hi Suzanne,

 I am not really in a position where I can give a projected date to have 
 this information completed for you. However, I do feel it would be 
 valuable to explain why and provide you and your management some more 
 information as to why I am unable to give you a better date on when we 
 intend to have it completed.

 For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless 
 ISP that covers about 40,000 square miles in Nebraska and Wyoming. We 
 have around 2000 customers spread out across this very thinly populated 
 area. Even though we are quite small in customer number compared to 
 other ISPs, we have a very good billing and provisioning system and 
 quite a bit of detail on our customers. However, we did not have census 
 tract information for our customers as there had never been a need for 
 it until the latest Form477 notice came out earlier this year.

 Once we received the Form477 notice, we made plans to modify our billing 
 system to add the census tract information, which we were successful in 
 doing. We also studied how to obtain geocoding information from multiple 
 sources and how to integrate this into our database so that we could 
 complete the report. Our initial integration seemed to be successful 
 until we started to look at the geocoding data that we received and 
 realized that over 50% of the census tract information was invalid.

 After going through this data, we found that many of the addresses we 
 have for customers are simply not being processed and located correctly. 
 The majority of our customers are in rural areas with references to “CR” 
 and “Road xxx” and other rural address forms that the geocoding engines 
 simply cannot process. Many of these rural counties do not have GIS 
 departments with the ability to provide the geocoding information for 
 these addresses. In the event that the address doesn’t code, the 
 geocoding engine returns the census tract information for the nearest 
 Post Office, which is not in the correct census tract.

 To get the correct information, we basically have two options.

 Option #1 is to drive out to every customer with a GPS unit and record 
 the information into our system. Since we have approximately 1100 
 customers with inaccurate information, this is going to be a time 
 consuming process and would cost us several thousand dollars to collect 
 – not to mention the lost man hours.

 Option #2 is to go through each customer record and use Google Earth and 
 the driving directions to each customer location to determine the census 
 tract. This takes about five minutes per customer record, so we are 
 looking at about 92 man hours to get that data assembled and inserted 
 into our customer database.

 We have chosen to go with Option #2 to collect the invalid census tract