Re: [WIRELESS-LAN] Odd incident on our 8540 Controllers- wondering if anyone has seen similar?

[Lee H Badman]

8.2.121

Lee Badman | Network Architect (CWDP, CWNA, CWSP, Mobility+)
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w its.syr.edu
SYRACUSE UNIVERSITY
syr.edu


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 on behalf of Slone, Kelly 

Sent: Wednesday, August 31, 2016 9:50 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Odd incident on our 8540 Controllers- wondering if 
anyone has seen similar?

Lee,

We had a similar issue but it was not with the 8540’s but instead a pair of 
WISM2’s.  Our issue was actually determined to be a bug with a 40 gig line card 
also in the same 6500 chassis the wism2’s were in.  We are in the process of 
turning up a pair of 8540’s. What code version is TAC recommending now?  We 
were advised to steer clear of 8.3 for the moment.  Curious as to what they are 
telling you.

Thanks,
Kelly Slone


On Aug 31, 2016, at 9:37 PM, Lee H Badman 
> wrote:

And- we have a code bug! Who would have thought?  Emergency upgrade time... 
seems like once a semester minimally, we trade one set of bugs for a newer, 
more exciting set.

Grrr.

Lee Badman | Network Architect (CWDP, CWNA, CWSP, Mobility+)
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
> 
on behalf of Lee H Badman >
Sent: Wednesday, August 31, 2016 11:52 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Odd incident on our 8540 Controllers- wondering if 
anyone has seen similar?

We’re on 8.2.111. From the TAC case notes:

We have an 8540 in SSO failover pair config. No changes have been made to the 
environment in several weeks. With 3,100 APs and 20K clients, we experienced 
the following condition on multiple secure AND open WLANs that all go to 
different VLANs: Certain clients- no common type or OS across them- would 
struggle with select https web page loads while other clients had no problems 
on same WLANs and same destinations. No problems at all with auth, association, 
other web sites. And no problems with the target web servers. After hours of 
troubleshooting, we forced failover to redundant 8540, problem immediately 
cleared despite all "stateful" failover operations working as they should. Is 
there a known bug in play here?

Just wondering if this occurrence rings any bells for anyone?

-Lee Badman


** Participation and subscription information for this EDUCAUSE 
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RE: [WIRELESS-LAN] Cisco Prime Alternatives

[Jason Cook]

Oh no, so long as it works after ☺

We’ve not carried our database over the last couple of upgrades so that aspect 
has gone really smooth… just export and import mapping . Losing stats is a 
shame but we have other methods for that anyway.



This is the one that frustrates me at the moment.. There is no Undeploy option 
that I can find



[cid:image002.jpg@01D20443.D6D9E5D0]



--

Jason Cook

Technology Services

The University of Adelaide, AUSTRALIA 5005

Ph: +61 8 8313 4800



-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Joachim Tingvold
Sent: Thursday, 1 September 2016 12:47 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco Prime Alternatives



On 31 Aug 2016, at 9:50, Jason Cook wrote:

> It is good to know though that more people are getting happier with PI

> though, might be worth a bit more effort again on our behalf.



My impression is also that it’s “going the right way” (i.e.

getting better). However, I still expect to do 3+ TAC-cases for each upgrade (-:



--

Joachim



**

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Re: [WIRELESS-LAN] Odd incident on our 8540 Controllers- wondering if anyone has seen similar?

[Slone, Kelly]

Lee,

We had a similar issue but it was not with the 8540’s but instead a pair of 
WISM2’s.  Our issue was actually determined to be a bug with a 40 gig line card 
also in the same 6500 chassis the wism2’s were in.  We are in the process of 
turning up a pair of 8540’s. What code version is TAC recommending now?  We 
were advised to steer clear of 8.3 for the moment.  Curious as to what they are 
telling you.

Thanks,
Kelly Slone


On Aug 31, 2016, at 9:37 PM, Lee H Badman 
> wrote:

And- we have a code bug! Who would have thought?  Emergency upgrade time... 
seems like once a semester minimally, we trade one set of bugs for a newer, 
more exciting set.

Grrr.

Lee Badman | Network Architect (CWDP, CWNA, CWSP, Mobility+)
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
> 
on behalf of Lee H Badman >
Sent: Wednesday, August 31, 2016 11:52 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Odd incident on our 8540 Controllers- wondering if 
anyone has seen similar?

We’re on 8.2.111. From the TAC case notes:

We have an 8540 in SSO failover pair config. No changes have been made to the 
environment in several weeks. With 3,100 APs and 20K clients, we experienced 
the following condition on multiple secure AND open WLANs that all go to 
different VLANs: Certain clients- no common type or OS across them- would 
struggle with select https web page loads while other clients had no problems 
on same WLANs and same destinations. No problems at all with auth, association, 
other web sites. And no problems with the target web servers. After hours of 
troubleshooting, we forced failover to redundant 8540, problem immediately 
cleared despite all "stateful" failover operations working as they should. Is 
there a known bug in play here?

Just wondering if this occurrence rings any bells for anyone?

-Lee Badman


** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/groups/.

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/groups/.


**
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discussion list can be found at http://www.educause.edu/groups/.

Re: [WIRELESS-LAN] Odd incident on our 8540 Controllers- wondering if anyone has seen similar?

[Lee H Badman]

And- we have a code bug! Who would have thought?  Emergency upgrade time... 
seems like once a semester minimally, we trade one set of bugs for a newer, 
more exciting set.


Grrr.


Lee Badman | Network Architect (CWDP, CWNA, CWSP, Mobility+)
Information Technology Services
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   f 315.443.4325   e lhbad...@syr.edu w 
its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 on behalf of Lee H Badman 

Sent: Wednesday, August 31, 2016 11:52 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Odd incident on our 8540 Controllers- wondering if 
anyone has seen similar?

We're on 8.2.111. From the TAC case notes:

We have an 8540 in SSO failover pair config. No changes have been made to the 
environment in several weeks. With 3,100 APs and 20K clients, we experienced 
the following condition on multiple secure AND open WLANs that all go to 
different VLANs: Certain clients- no common type or OS across them- would 
struggle with select https web page loads while other clients had no problems 
on same WLANs and same destinations. No problems at all with auth, association, 
other web sites. And no problems with the target web servers. After hours of 
troubleshooting, we forced failover to redundant 8540, problem immediately 
cleared despite all "stateful" failover operations working as they should. Is 
there a known bug in play here?

Just wondering if this occurrence rings any bells for anyone?

-Lee Badman


** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/groups/.

**
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discussion list can be found at http://www.educause.edu/groups/.

Re: [WIRELESS-LAN] Do you have POE everywhere?

[Jeremy Mooney]

All normal switch ports are PoE now, between APs, phones, and cameras. We
do still have some injectors though.

1. Only a handful - locations without a normal switch (just VPN router for
remote, or fed from media converter if the location only has fiber). We
have a lot of security cameras fed via injectors though (the PTZ + fan +
heater ones that are rated 60W). Never had issues with either being
noticeably different than direct-from-switch. I believe there are a couple
daisy-chained VoIP phones using them due to lack of in-wall cabling.
2. No, either LP2521s or built into the media converter (S-1100P-SFP I
think). They actually seem to care less about power glitches than the Cisco
switches.
3. If an AP reboots because of a power glitch it usually takes long enough
to trigger our AP-is-missing monitoring temporarily, but not quick reboots.
Otherwise just the controller's ordered list of connection times (and
listing uptimes). Haven't ever noticed them abnormally low on either field
though.


On Wed, Aug 31, 2016 at 8:42 AM, Todd M. Hall  wrote:

> Do you have POE in every location or are there some small locations that
> still use injectors?
>
> If you have some injectors left, I have a few questions.
>
> 1.  How reliable are they?
> 2.  Are your injectors made by your wireless vendor?
> 3.  Do you have a way to monitor how often your APs reboot?
>
> The reason I'm asking is that I just discovered that we have some APs that
> are rebooting frequently and they are all in locations that still have
> injectors.  I expanded some home-grown code and started graphing AP uptime
> as well as lwapp/capwap uptime. (Found issues with lwapp/capwap uptime in a
> few locations as well)
>
>
> --
> Todd M. Hall
> Sr. Network Analyst
> Information Technology Services
> Mississippi State University
> t...@msstate.edu
> 662-325-9311 (phone)
>
> **
> Participation and subscription information for this EDUCAUSE Constituent
> Group discussion list can be found at http://www.educause.edu/groups/.
>



-- 
Jeremy Mooney
ITS - Bethel University

**
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discussion list can be found at http://www.educause.edu/groups/.

Odd incident on our 8540 Controllers- wondering if anyone has seen similar?

[Lee H Badman]

We're on 8.2.111. From the TAC case notes:

We have an 8540 in SSO failover pair config. No changes have been made to the 
environment in several weeks. With 3,100 APs and 20K clients, we experienced 
the following condition on multiple secure AND open WLANs that all go to 
different VLANs: Certain clients- no common type or OS across them- would 
struggle with select https web page loads while other clients had no problems 
on same WLANs and same destinations. No problems at all with auth, association, 
other web sites. And no problems with the target web servers. After hours of 
troubleshooting, we forced failover to redundant 8540, problem immediately 
cleared despite all "stateful" failover operations working as they should. Is 
there a known bug in play here?

Just wondering if this occurrence rings any bells for anyone?

-Lee Badman



**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

Re: [WIRELESS-LAN] Cisco Prime Alternatives

[Joachim Tingvold]

On 31 Aug 2016, at 9:50, Jason Cook wrote:
It is good to know though that more people are getting happier with PI 
though, might be worth a bit more effort again on our behalf.


My impression is also that it’s “going the right way” (i.e. 
getting better). However, I still expect to do 3+ TAC-cases for each 
upgrade (-:


--
Joachim

**
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discussion list can be found at http://www.educause.edu/groups/.

Re: [WIRELESS-LAN] Do you have POE everywhere?

[Hunter Fuller]

As of 2012, every AP on campus was plugged into a PoE port. As of 2016,
every port on campus is a PoE port, not just on the switches that have APs
plugged in.

On Wednesday, August 31, 2016, Todd M. Hall  wrote:

> Do you have POE in every location or are there some small locations that
> still use injectors?
>
> If you have some injectors left, I have a few questions.
>
> 1.  How reliable are they?
> 2.  Are your injectors made by your wireless vendor?
> 3.  Do you have a way to monitor how often your APs reboot?
>
> The reason I'm asking is that I just discovered that we have some APs that
> are rebooting frequently and they are all in locations that still have
> injectors.  I expanded some home-grown code and started graphing AP uptime
> as well as lwapp/capwap uptime. (Found issues with lwapp/capwap uptime in a
> few locations as well)
>
>
> --
> Todd M. Hall
> Sr. Network Analyst
> Information Technology Services
> Mississippi State University
> t...@msstate.edu
> 662-325-9311 (phone)
>
> **
> Participation and subscription information for this EDUCAUSE Constituent
> Group discussion list can be found at http://www.educause.edu/groups/.
>


-- 

--
Hunter Fuller
Network Engineer
VBRH Annex B-1
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Systems and Infrastructure

**
Participation and subscription information for this EDUCAUSE Constituent Group 
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RE: [WIRELESS-LAN] Do you have POE everywhere?

[Seward, Bill]

We use them on our Aruba external APs, which require POE+.  Our switches are 
all POE and so far, the only need for POE+ are our external APs.  Ours 
injectors aren't Aruba branded and so far they are all working fine.  I believe 
that the controllers do monitor when and how the APs reboot.

As far as your frequent reboot issues, be sure that your APs are getting the 
correct amount of power.  Low power will cause reboots.  Hard won experience, 
there.  :-)

Bill Seward   |   Director of Information Technology

Office of Information Technology
P.O. Box 960   |   48380 US Hwy 52
Misenheimer, NC  28109
Office  704-463-3066   |   Fax  704-463-1363
pfeiffer.edu   |   facebook.com/PfeifferUniversity   |   @Pfeiffer1885
instagram/PfeifferUniversity   |   youtube.com/PfeifferUniversity

For assistance with an AV-related issue, call Tech Support at 704-463-3002 or 
email us at avservi...@pfeiffer.edu
For assistance with a non-AV technology issue, call Tech Support at 
704-463-3002 or email Tech Support at techsupp...@pfeiffer.edu


This email, including attachments, is intended for the person(s) or company 
named and may contain legally privileged information. Unauthorized disclosure, 
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recipient, you may not review, copy or distribute this message. If you received 
this communication in error, please notify the sender immediately by email and 
delete the original message.

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Todd M. Hall
Sent: Wednesday, August 31, 2016 9:42 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Do you have POE everywhere?

Do you have POE in every location or are there some small locations that still 
use injectors?

If you have some injectors left, I have a few questions.

1.  How reliable are they?
2.  Are your injectors made by your wireless vendor?
3.  Do you have a way to monitor how often your APs reboot?

The reason I'm asking is that I just discovered that we have some APs that are 
rebooting frequently and they are all in locations that still have injectors.  
I expanded some home-grown code and started graphing AP uptime as well as 
lwapp/capwap uptime. (Found issues with lwapp/capwap uptime in a few locations 
as well)


--
Todd M. Hall
Sr. Network Analyst
Information Technology Services
Mississippi State University
t...@msstate.edu
662-325-9311 (phone)

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

**
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discussion list can be found at http://www.educause.edu/groups/.

RE: [WIRELESS-LAN] Do you have POE everywhere?

[Watters, John]

We still have a few power injectors left in small places that have not been 
reworked with new switches and APs. We have always used PowerDsine rack-mount 
power injectors (6, 12, & 24 port models with various power output specs). They 
were quite useful from a management standpoint (they come with SNMP-based 
management software that can show power draw and can power off/on individual 
ports plus other stuff we rarely used). They also allowed to power the APs 
without having to purchase an entire switch or blade that did PoE. The 
PowerDsines were much cheaper than the difference in price between a non-PoE 
switch and a PoE switch. Also, with older locations AP density was much lower 
than what we now install. So we had some buildings with very few APs (e.g., 4 
or 9) and we could buy a large switch to take care of the wired ports and a 
small PoE injector for the APs. They were very reliable.

Now that VoIP phones are taking over our world, we only use PoE switches now 
and use them to also power our APs.

We are a Cisco shop. The PowerDsine units do not mask the CDP information 
passed to the switch from the APs.

BTW: MicroSemi bought out PowerDsine some years ago. See: 
http://www.microsemi.com/products/poe-systems/poe-systems 

Our monitoring of AP reboots is mainly done via SYSLOG analysis. Our real-time 
monitors only  poll every 5-10 minutes and are very likely to miss many AP 
reboots since they take about a minute to complete. But, we do notice APs down 
on the monitors all along. However, since we are logging all AP stuff to our 
SYSLOG servers we can easily scan them for reboots and create a table of what 
AP is doing what. In addition, since we run the HP/Aruba/Airwave AMP wireless 
management software, it can also report uptime for all APs. A quick scan of 
those with very short uptimes will also give you the list of ones that are 
constantly rebooting. However, the SYSLOGs are the only source we have that can 
give us the frequency of theses reboots.


John Watters
Network Engineer, Office of Information technology
The University of Alabama
A115 Gordon Palmer Hall
Box 870346 
Tuscaloosa, AL 35487 
Phone 205-348-3992
john.watt...@ua.edu 


-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Todd M. Hall
Sent: Wednesday, August 31, 2016 8:42 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Do you have POE everywhere?

Do you have POE in every location or are there some small locations that still 
use injectors?

If you have some injectors left, I have a few questions.

1.  How reliable are they?
2.  Are your injectors made by your wireless vendor?
3.  Do you have a way to monitor how often your APs reboot?

The reason I'm asking is that I just discovered that we have some APs that are 
rebooting frequently and they are all in locations that still have injectors.  
I expanded some home-grown code and started graphing AP uptime as well as 
lwapp/capwap uptime. (Found issues with lwapp/capwap uptime in a few locations 
as well)


--
Todd M. Hall
Sr. Network Analyst
Information Technology Services
Mississippi State University
t...@msstate.edu
662-325-9311 (phone)

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

**
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discussion list can be found at http://www.educause.edu/groups/.

RE: [WIRELESS-LAN] Do you have POE everywhere?

[Tim Tyler]

You may want to consider putting in a UPS to make sure the power is clean
and consistent even if just to experiment for a short period of time.   We
have used injectors in the past (no longer), and they were completely fine
for us.  Never had a problem.

The other possible problem could be your switch.  If you over load a
switch, the last device(s) to come up on reboot of the switch might not
have enough power to sustain PoE properly.  I have had to increase power
supplies on a few of my switches (or use an additional switch) in heavy
populated PoE scenarios.

Tim

-Original Message-
From: The EDUCAUSE Wireless Issues Constituent Group Listserv
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Todd M. Hall
Sent: Wednesday, August 31, 2016 8:42 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Do you have POE everywhere?

Do you have POE in every location or are there some small locations that
still use injectors?

If you have some injectors left, I have a few questions.

1.  How reliable are they?
2.  Are your injectors made by your wireless vendor?
3.  Do you have a way to monitor how often your APs reboot?

The reason I'm asking is that I just discovered that we have some APs that
are rebooting frequently and they are all in locations that still have
injectors.  I expanded some home-grown code and started graphing AP uptime
as well as lwapp/capwap uptime. (Found issues with lwapp/capwap uptime in
a few locations as well)


--
Todd M. Hall
Sr. Network Analyst
Information Technology Services
Mississippi State University
t...@msstate.edu
662-325-9311 (phone)

**
Participation and subscription information for this EDUCAUSE Constituent
Group discussion list can be found at http://www.educause.edu/groups/.

**
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discussion list can be found at http://www.educause.edu/groups/.

Do you have POE everywhere?

[Todd M. Hall]

Do you have POE in every location or are there some small locations that still 
use injectors?


If you have some injectors left, I have a few questions.

1.  How reliable are they?
2.  Are your injectors made by your wireless vendor?
3.  Do you have a way to monitor how often your APs reboot?

The reason I'm asking is that I just discovered that we have some APs that are 
rebooting frequently and they are all in locations that still have injectors.  I 
expanded some home-grown code and started graphing AP uptime as well as 
lwapp/capwap uptime. (Found issues with lwapp/capwap uptime in a few locations 
as well)



--
Todd M. Hall
Sr. Network Analyst
Information Technology Services
Mississippi State University
t...@msstate.edu
662-325-9311 (phone)

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/groups/.

RE: [WIRELESS-LAN] Cisco Prime Alternatives

[Jason Cook]

It’s more about things that don’t work than anything else.. We’ll be giving 3.1 
a try as part of the process (hopefully migrating across in the next 2 weeks)

In 3.1 can you delete configuration from controllers now? Cause they took that 
away in 3.0 (or forgot that might be a requirement).
You have compulsory config like say 802.11a Global parameters like data rates, 
network status enabled/disabled etc. It always has to be there, you can’t 
delete it but you can push out new config
Then you have APGroups, WLAN’s, manually disabled clients. You create these in 
PI, push them out.. Then you want to delete them… Delete from PI….. and it 
doesn’t delete from Controllers. So you have to login to each controller to 
delete…… I asked the BU how to do it, and it seems this got missed. Not sure if 
one of the latest patches fixed it

It’s simple things like that that still show up.. I”ll note at this point we’ve 
been in direct contact with the bU for about 3 years.

It is good to know though that more people are getting happier with PI though, 
might be worth a bit more effort again on our behalf.

--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Jeffrey D. Sessler
Sent: Wednesday, 31 August 2016 12:02 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco Prime Alternatives

Jason,

For a long time, I too had the “take me back to WCS” wish. It seemed that there 
was a gap between the Prime and wireless groups, where Prime significantly 
lagged support for new features in the WLC code. That seems to have been 
resolved in Prime 3.x, where for example, support for XOR radios lagged just a 
couple of weeks behind the WAPs/Controller code shipping.

Prime 3.1 is a pretty nice leap over 3.x. I went pretty rapidly from 2.x, to 
3.0, to 3.1 to support the new WAPs, and I was much happier as I got to 3.x and 
then 3.1.

Prime can have a stiff learning curve for sure. There is just so much there, 
and if you’ve come from WCS, the layout can be a bit of a shock.  Cisco does 
offer training – maybe that’s an option to get the full investment out of it.

If you get to 3.1 and still have questions, I’m happy to help.

Jeff



From: 
"wireless-lan@listserv.educause.edu" 
> 
on behalf of Jason Cook 
>
Reply-To: 
"wireless-lan@listserv.educause.edu" 
>
Date: Tuesday, August 30, 2016 at 1:41 AM
To: 
"wireless-lan@listserv.educause.edu" 
>
Subject: Re: [WIRELESS-LAN] Cisco Prime Alternatives

Hi Jeff,

Thanks, good pickup. Somehow Ciscoone wasn’t put in for the controllers or PI, 
so we are looking into how that would play out too.

We haven’t quite chosen to jump ship at this point, but it’s under serious 
consideration. Since we’ll have to purchase licensing to move to another 
product it’s not likely we’ll be saving much /if any $$ on a 3 year plan. 
However our experience with PI is poor at best (take me back to WCS), and 
paying this much money for a product that while is much improved still has many 
basic issues just doesn’t sit well. We are on 3.0, not moved to 3.1 at this 
point. We are licensed to do our switches, but just haven’t been able to get 
there to have them on(have on previous versions but never moved past adding 
them). Our confidence is pretty low on the product and time to spend on it is 
challenging, and will we end up in the same place we have every other time…  I 
know there’s customers out there that are happy, and certainly for what we use 
it for now it’s goes pretty well. But we use 10%, now if they had a support 
option that scaled to how we use it ☺

Overall at the moment it’s look at a few options and compare.

Regards

Jason



--
Jason Cook
Technology Services
The University of Adelaide, AUSTRALIA 5005
Ph: +61 8 8313 4800

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Jeffrey D. Sessler
Sent: Tuesday, 30 August 2016 12:28 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Cisco Prime Alternatives

Jason, have you considered moving to CiscoOne, that way you get the Prime 
licenses? May be less expensive then purchasing/maintaining Prime alone.

Are you using Prime 3.x or something older? Prime became infinitely more 
interesting in 3.x and I depend on the dashboards, history, and reporting for a 
number of really critical items from the basic