RE: [WIRELESS-LAN] Protecting Cisco 1815w APs

[Gray, Sean]

Hi Matt,

Thanks for sharing. The RJ-45 block-outs may also be a good investment for us.

Thanks

Sean

Sean Gray | B.Sc (Hons)
Voice, Collaboration & Wireless Network Analyst
ITS, University of Lethbridge

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Matthew Craig
Sent: September 23, 2021 1:20 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Protecting Cisco 1815w APs

Caution: This email was sent from someone outside of the University of 
Lethbridge. Do not click on links or open attachments unless you know they are 
safe. Suspicious emails should be forwarded to 
phish...@uleth.ca.

We use standard flush-mount boxes, such that there is no protruding box to 
tamper with most of time; the device is flush with the wall.  If a protruding 
box must be installed, there really is no way to prevent people from making 
holes in it or ripping it off.


We utilize the locking screw with cover-up sticker that comes with the device.  
This helps… one has to go through the trouble of discovering the sticker and 
having a sufficient screwdriver to back the screw out, or straight up ripping 
it off the wall (which can be difficult)

For the RJ-45 ports, if we don’t want them to be used (such as the passthrough 
if not used), we use RJ-45 block-outs

Cisco offers Physical Security Kits we keep in stock that has additional screws 
and stickers plus the RJ-45 block-outs: AIR–SEC–50=

If we need bulk RJ-45 block-outs for a large project or something, we buy: 
https://www.amazon.com/Lindy-RJ45-Port-Blockers-40471/dp/B00F3VBOU6/ref=pd_bxgy_147_img_2?ie=UTF8=1=XG25B9TBZNJX5B4YXE4Z



All of these above really help.




If we don’t want an ethernet cable removed we use port-lock kits, although this 
is rarely used: 
https://www.cdw.com/product/Panduit-outlet-port-lock-kit/1648217?cm_cat=google_ite=1648217_pla=NA-NA-Panduit_CN_ven=acquirgy_id=CjwKCAjwy7CKBhBMEiwA0Eb7au_NZdEqvxzyZ2RGMPSAOGiK-G4pC_EpSZvKNBgjXTxWKMAI1MOfZxoCfsoQAvD_BwE:G:s=CjwKCAjwy7CKBhBMEiwA0Eb7au_NZdEqvxzyZ2RGMPSAOGiK-G4pC_EpSZvKNBgjXTxWKMAI1MOfZxoCfsoQAvD_BwE_kwcid=AL!4223!3!496173788312!!!g!325109538940!!12244136370!117820874592




Our most common issue is people using the device to step up higher on the wall 
or smashing it with furniture.  I am unaware of any way to truly prevent this.  
We are a charge-back shop, so any replacement is bought by the building owner 
(sometimes they choose to simply not replace them and go without), so its not a 
big deal to us personally.



-
Matt







On Sep 23, 2021, at 11:19 AM, Eric Jensen 
mailto:epjen...@alaska.edu>> wrote:

WARNING: This email originated external to the NMSU email system. Do not click 
on links or open attachments unless you are sure the content is safe.
Hi Sean,

We have quite a number of the 1815W access points deployed throughout our 
campus housing as well.  We haven't noticed much issue with the LAN ports on 
the bottom getting damaged, but we have had occasional issues with students 
disconnecting them.  Ours are primarily mounted on surface mount j-boxes, so 
students will typically just remove a knockout hole and fish the cable out to 
disconnect, but we've had some get pried off as well, which, thankfully, has 
primarily just damaged the mounting plate.  We haven't done much to prevent it, 
but we do shut the switchport down to the room whenever an AP is disconnected, 
to provide an opportunity for educating the user.  Additionally, this year we 
had stickers printed to place on each AP with (very brief) instructions for 
connecting to our different wireless options, as well as to the wired ports on 
the bottom of the unit, and include our helpdesk website and phone number.  The 
idea being that having readily available instructions/help will reduce work for 
us as well as frustration for the students.  Don't really have any hard numbers 
as to how much it has helped, but our Residence Life staff were pretty 
enthusiastic about the idea.

All of that said, I know Oberon makes an enclosure that works with those APs 
(https://oberoninc.com/products/1017-wh/),
 which you could utilize if the problem is pervasive enough.  However, for us 
it's a low enough occurrence rate, and the 1815W units are inexpensive enough, 
that it would be far more costly to install the enclosures, in both time and 
money, than it is to deal with the occasional disconnected/damaged AP.

Cheers,

Eric

--
--

---
Eric Jensen
Senior Network Communications Specialist
University of Alaska - Office of Information 

Re: [WIRELESS-LAN] [EXTERNAL]Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and validation

[LaPorte, David]

Yes, thanks to you and all who have responded.  It’s been good to hear that 
we’re not alone in finding this exercise very challenging, and it’s been great 
to see some of the great pages and thoughts provided.  I’ll be sure to share 
what  we come up with.

Have a nice weekend!
Dave

—

David LaPorte
Harvard University Information Technology
P: (617) 496-3446

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of Sullivan, Don 

Date: Friday, September 24, 2021 at 2:56 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] [EXTERNAL]Re: [WIRELESS-LAN] [External] Re: 
[WIRELESS-LAN] Wi-Fi expectations/service levels and validation
I appreciate you sharing this also. Nice writeup.

Don Sullivan
Network Administrator
Technology Services

205-726-2111 | office
dsulli...@samford.edu
LinkedIn
www.samford.edu
800 Lakeshore Drive
Birmingham, AL 
35229

[Samford Samford University Logo]

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Besko, Lisa
Sent: Friday, September 24, 2021 13:29
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [EXTERNAL]Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Wi-Fi 
expectations/service levels and validation

Thanks for sharing that, Neil.  It’s a good write up.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Johnson, Neil M
Sent: Friday, September 24, 2021 1:45 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Wi-Fi 
expectations/service levels and validation

We often refer people to this document penned by my predecessor when they try 
to do things like have an auditorium of students all connect to Zoom and then 
complain about the WiFi.

https://its.uiowa.edu/support/article/2790

-Neil

--
Neil Johnson – University of Iowa

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Enfield, Chuck
Sent: Thursday, September 23, 2021 4:02 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [External] Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and 
validation

The jury is still out on whether there is such a thing as good WI-Fi..

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of LaPorte, David
Sent: Thursday, September 23, 2021 4:33 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Wi-Fi expectations/service levels and validation

Hi All,

Coming out of a very rough fall semester start that left many of our users 
suffering with “bad” Wi-Fi, we’ve since (understandably) been asked what 
constitutes “good” Wi-Fi.  We have not previously published information to our 
community on what they should expect or on how they can validate those 
expectations.  Does anyone have any knowledge articles or links they could 
share?

Thanks!
Dave


**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the 

RE: [EXTERNAL]Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and validation

[Sullivan, Don]

I appreciate you sharing this also. Nice writeup.

Don Sullivan
Network Administrator
Technology Services

205-726-2111 | office
dsulli...@samford.edu
LinkedIn
www.samford.edu
800 Lakeshore Drive
Birmingham, AL 
35229

[Samford Samford University Logo]

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Besko, Lisa
Sent: Friday, September 24, 2021 13:29
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [EXTERNAL]Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Wi-Fi 
expectations/service levels and validation

Thanks for sharing that, Neil.  It's a good write up.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Johnson, Neil M
Sent: Friday, September 24, 2021 1:45 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Wi-Fi 
expectations/service levels and validation

We often refer people to this document penned by my predecessor when they try 
to do things like have an auditorium of students all connect to Zoom and then 
complain about the WiFi.

https://its.uiowa.edu/support/article/2790

-Neil

--
Neil Johnson - University of Iowa

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Enfield, Chuck
Sent: Thursday, September 23, 2021 4:02 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [External] Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and 
validation

The jury is still out on whether there is such a thing as good WI-Fi..

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of LaPorte, David
Sent: Thursday, September 23, 2021 4:33 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Wi-Fi expectations/service levels and validation

Hi All,

Coming out of a very rough fall semester start that left many of our users 
suffering with "bad" Wi-Fi, we've since (understandably) been asked what 
constitutes "good" Wi-Fi.  We have not previously published information to our 
community on what they should expect or on how they can validate those 
expectations.  Does anyone have any knowledge articles or links they could 
share?

Thanks!
Dave


**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 

RE: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and validation

[Besko, Lisa]

Thanks for sharing that, Neil.  It's a good write up.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Johnson, Neil M
Sent: Friday, September 24, 2021 1:45 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [External] Re: [WIRELESS-LAN] Wi-Fi 
expectations/service levels and validation

We often refer people to this document penned by my predecessor when they try 
to do things like have an auditorium of students all connect to Zoom and then 
complain about the WiFi.

https://its.uiowa.edu/support/article/2790

-Neil

--
Neil Johnson - University of Iowa

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Enfield, Chuck
Sent: Thursday, September 23, 2021 4:02 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [External] Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and 
validation

The jury is still out on whether there is such a thing as good WI-Fi..

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of LaPorte, David
Sent: Thursday, September 23, 2021 4:33 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Wi-Fi expectations/service levels and validation

Hi All,

Coming out of a very rough fall semester start that left many of our users 
suffering with "bad" Wi-Fi, we've since (understandably) been asked what 
constitutes "good" Wi-Fi.  We have not previously published information to our 
community on what they should expect or on how they can validate those 
expectations.  Does anyone have any knowledge articles or links they could 
share?

Thanks!
Dave


**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

RE: [External] Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and validation

[Johnson, Neil M]

We often refer people to this document penned by my predecessor when they try 
to do things like have an auditorium of students all connect to Zoom and then 
complain about the WiFi.

https://its.uiowa.edu/support/article/2790

-Neil

--
Neil Johnson - University of Iowa

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Enfield, Chuck
Sent: Thursday, September 23, 2021 4:02 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [External] Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and 
validation

The jury is still out on whether there is such a thing as good WI-Fi..

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of LaPorte, David
Sent: Thursday, September 23, 2021 4:33 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Wi-Fi expectations/service levels and validation

Hi All,

Coming out of a very rough fall semester start that left many of our users 
suffering with "bad" Wi-Fi, we've since (understandably) been asked what 
constitutes "good" Wi-Fi.  We have not previously published information to our 
community on what they should expect or on how they can validate those 
expectations.  Does anyone have any knowledge articles or links they could 
share?

Thanks!
Dave


**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and validation

[Coehoorn, Joel]

In the recent past, I've defined good (at least: acceptable) wifi as when a
single device can maintain sustained throughput of 25Mbps downstream under
typical conditions with no undue additional latency: enough for a Netflix
to serve 4K Ultra HDR video. Less than that and other services like game
downloads and FaceTime can start to suffer as well, and more than that
isn't really useful... even a person watching the video and doing something
else on the same device is either no longer paying enough attention to the
movie to notice when Netflix downgrades the video quality or doesn't mind
that whatever they downloaded in the background took a little longer,
because they were watching a movie. A device can multitask effectively, but
a person's attention is finite.

I like thinking this way rather than in terms of things like signal
strength because it helps keep me focused on results. Obviously signal
strength has a lot to do meeting that goal everywhere, as does radio
placement and configuration, etc. But this also gives me permission to miss
a goal at the end of a hallway, if I can see connections are still good
enough for functional use. Obviously we can meet this goal without
provisioning 25Mbps of bandwidth for every device, and in most places
meeting this objective everywhere means the vast majority of locations you
can do **MUCH** better most of the time.

One challenge here is the "typical conditions" part of the definition,
because that changes every year. Going forward, I also need to think more
about this in terms of upstream bandwidth, too, as covid has taken the
already-common two-way video chat services and kicked it up a notch or
three.

Joel Coehoorn
Director of Information Technology
York College of Nebraska


On Thu, Sep 23, 2021 at 6:17 PM Oliver, Jeff  wrote:

> Hey Dave,
>
>
>
> And a follow up question would be ‘what makes it bad?’
>
>
>
> We have had wifi blues during semester startup a number of times over the
> years. Some have been coverage related, some have been throughput related,
> some have been router/DHCP related, and we have even had some that were
> protocol related. Really depends on what your complaints are and what
> they point to…
>
>
>
> Having the right tools to validate or invalidate concerns are important
> whether they be vendor supplied or 3rd party.
>
>
>
>
>
> Cheers,
>
> Jeff
>
>
>
>
>
> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *Kushner, Jeff
> *Sent:* September 23, 2021 3:13 PM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and
> validation
>
>
>
> Caution: This email was sent from someone *outside of the University of
> Lethbridge*. Do not click on links or open attachments unless you know
> they are safe. Suspicious emails should be forwarded to phish...@uleth.ca.
>
>
>
> It is interesting, when I started doing wireless almost 20 years ago,
> before lightweight really existed, wireless was always positioned as a best
> effort and wired was definitely the way to go if a reliable connection was
> required. Today, wireless has become a replacement for wired in many
> locations, but our success is almost our downfall, the proliferation of
> wireless devices and interferers makes the delivery of quality wireless
> connections a constant battle. Not to mention the wide variety of client
> devices. And lets not even mention the manufacturers and issues with the
> firmware and software. I guess we can call all the aggravation a form of
> job security.
>
>
>
> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *Enfield, Chuck
> *Sent:* Thursday, September 23, 2021 5:02 PM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* Re: [WIRELESS-LAN] Wi-Fi expectations/service levels and
> validation
>
>
>
> *Message sent from a system outside of UConn.*
>
>
>
> The jury is still out on whether there is such a thing as good WI-Fi..
>
>
>
> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *LaPorte, David
> *Sent:* Thursday, September 23, 2021 4:33 PM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* [WIRELESS-LAN] Wi-Fi expectations/service levels and validation
>
>
>
> Hi All,
>
>
>
> Coming out of a very rough fall semester start that left many of our users
> suffering with “bad” Wi-Fi, we’ve since (understandably) been asked what
> constitutes “good” Wi-Fi.  We have not previously published information to
> our community on what they should expect or on how they can validate those
> expectations.  Does anyone have any knowledge articles or links they could
> share?
>
>
>
> Thanks!
> Dave
>
>
>
> **
> Replies to EDUCAUSE Community Group emails are sent to the entire
> community list. If you want to reply only to the person who sent the
> message, copy and paste their email address and forward 

RE: [WIRELESS-LAN] Protecting Cisco 1815w APs

[Besko, Lisa]

We use the stickers and the security screw.  It has not been any more of an 
issue than the Enterprise units.  Has anyone used the Kensington lock slot on 
the left side?

Lisa

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Gray, Sean
Sent: Thursday, September 23, 2021 5:00 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Protecting Cisco 1815w APs

Thanks Eric,

I like the sticker option, that may stop the tinkerers out there. Oberon are 
certainly on our list of places to look for a protective box.

Thanks

Sean

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Eric Jensen
Sent: September 23, 2021 11:19 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Protecting Cisco 1815w APs

Caution: This email was sent from someone outside of the University of 
Lethbridge. Do not click on links or open attachments unless you know they are 
safe. Suspicious emails should be forwarded to 
phish...@uleth.ca.

Hi Sean,

We have quite a number of the 1815W access points deployed throughout our 
campus housing as well.  We haven't noticed much issue with the LAN ports on 
the bottom getting damaged, but we have had occasional issues with students 
disconnecting them.  Ours are primarily mounted on surface mount j-boxes, so 
students will typically just remove a knockout hole and fish the cable out to 
disconnect, but we've had some get pried off as well, which, thankfully, has 
primarily just damaged the mounting plate.  We haven't done much to prevent it, 
but we do shut the switchport down to the room whenever an AP is disconnected, 
to provide an opportunity for educating the user.  Additionally, this year we 
had stickers printed to place on each AP with (very brief) instructions for 
connecting to our different wireless options, as well as to the wired ports on 
the bottom of the unit, and include our helpdesk website and phone number.  The 
idea being that having readily available instructions/help will reduce work for 
us as well as frustration for the students.  Don't really have any hard numbers 
as to how much it has helped, but our Residence Life staff were pretty 
enthusiastic about the idea.

All of that said, I know Oberon makes an enclosure that works with those APs 
(https://oberoninc.com/products/1017-wh/),
 which you could utilize if the problem is pervasive enough.  However, for us 
it's a low enough occurrence rate, and the 1815W units are inexpensive enough, 
that it would be far more costly to install the enclosures, in both time and 
money, than it is to deal with the occasional disconnected/damaged AP.

Cheers,

Eric

--
--

---
Eric Jensen
Senior Network Communications Specialist
University of Alaska - Office of Information Technology
email:  epjen...@alaska.edu
phone:  907-450-8326
---

On Thu, Sep 23, 2021 at 8:55 AM Gray, Sean 
mailto:sean.gr...@uleth.ca>> wrote:
Hi Everyone,

I hope you are all surviving another semester start up without too much pain!

We have a large number of wall mounted Cisco 1815w access points on campus. 
Lately we have noticed that the LAN ports are getting damaged and are looking 
at way to stop people tampering with the patch cables.

I’m interested to see if anyone else has experienced this problem and am 
wondering what steps they took to protect their access points?

Thanks

Sean

Sean Gray | B.Sc (Hons)
Voice, Collaboration & Wireless Network Analyst
ITS, University of Lethbridge


**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community


**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email