Re: [WIRELESS-LAN] Ekahau Licensing & Alternatives

2021-07-21 Thread Jonathan Oakden 
I have to agree here that the answer isn’t trying to find ways to circumvent 
then license agreement, it’s for all of us customers to make strong 
representation to our account managers and other representatives at Ekahau that 
their current license practises do not fit the world of education users. I’m 
sure if enough of us pushed for it they could find a new license model that 
works for us?


From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of Jason Cook 

Date: Tuesday, 20 July 2021 at 01:13
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] Ekahau Licensing & Alternatives
We’ve always had it attached to a team name (e.g. wifiteam@) which is clearly 
generic.
Our license didn’t get cancelled, but they did email and ring to state we were 
out of compliance and wanted to chat and resolve the situation instead of 
cutting off access. Perhaps they changed their process 

It’s still the best product and we have a external group we sometimes use to do 
surveys who also have their own copy(I’ll have to see how they have fared with 
the licensing). After some staff changes I’m the only one who knows the 
software, so right now this isn’t a huge issue but that will change.

It’s not unreasonable for them to ensure their product is licensed and used 
correctly, it would be great if they could consider our use cases and provide a 
more reasonable solution.



--
Jason Cook
Information Technology and Digital Services
The University of Adelaide, AUSTRALIA 5005
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From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of James Helzerman
Sent: Monday, 19 July 2021 11:46 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Ekahau Licensing & Alternatives

Hi, how did they know it was a generic account?  Are they sending back 
information about the device it's on and mapping the login?  Or they just using 
some heuristic that looks to see if it may be a generic account such as sending 
emails to thT user account and getting no response.

Jimmy

On Sun, Jul 18, 2021, 10:56 PM Jason Cook 
mailto:jason.c...@adelaide.edu.au>> wrote:
This frustrated us a bit too. Their licensing seems to be aimed primarily at 
Wifi professionals who use this all the time/profit from it as part of their 
business. Doesn’t really fit our environments at all.

Over the course of a year lets say at best we’d use this at .5 of an FTE (I’m 
probably overstating that, would prefer to use it more but we just don’t have 
time)
There’s 5 people in our team. We aren’t going to pay for 5 licenses for 
something that is use so little… not at the license cost they have anyway.

Oh well.. what’s the difference in a generic email versus personal email for 
them anyway..

--
Jason Cook
Information Technology and Digital Services
The University of Adelaide, AUSTRALIA 5005
---
This email message is intended only for the addressee(s) and contains 
information which may be confidential and/or copyright.  If you are not the 
intended recipient please do not read, save, forward, disclose, or copy the 
contents of this email. If this email has been sent to you in error, please 
notify the sender by reply email and delete this email and any copies or links 
to this email completely and immediately from your system.  No representation 
is made that this email is free of viruses.  Virus scanning is recommended and 
is the responsibility of the recipient.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Dan Lauing
Sent: Monday, 19 July 2021 11:39 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Ekahau Licensing & Alternatives

I don't blame them for not wanting multiple users on a single license.

However, I do blame them for not warning us that we were apparently breaking 
the ToS and decided to kill our license without notice. This left me, on a 
weekend and in a pinch, unable to even open my surveys.

How were we breaking their ToS? Well, even though I was the only one that ever 
used the product, we licensed it under a "generic" account and not my personal 
one. We do this all the time in the case that someone leaves and we don't know 
which account is tied to what. In my

Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code Recommendation, Based on Stability?

2021-06-04 Thread Jonathan Oakden 
To follow up, Cisco TAC have put our problem down to the bug ID I mentioned 
below.
Their advice was to use the workaround of disabling DMS 11v option from the 
WLAN. They also advised disabling MU-MIMO.
We disabled DMS 11v, but we were certainly not going to disable MU-MIMO!
From our initial investigations it looks like disabling DMS 11v has solved the 
issue (but its early days) and we are told this bug will be fixed in 8.10.150


From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu>
Date: Wednesday, 2 June 2021 at 16:30
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?
That one’s interesting because it shows affected code is 8.5(140.0), and only 
one case... is TAC agreeing it’s the same bug? Just curious.
Lee Badman (mobile)


On Jun 2, 2021, at 11:23 AM, Jonathan Oakden  wrote:

We are on 8.10.151 for the last couple of months here at Loughborough 
University in England. We think we are being hit quite badly by this bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp31778
with around 6% of our 2802i APs being currently affected.
It’s a really annoying bug too as to the user they appear to be connected to 
Wi-Fi but they have no network activity at all. Also the APs seem fine from a 
monitoring perspective unless you are either carefully monitoring their memory 
usage, or they get so far out of memory that they appear to lose their 
registration with the controller.
As such, I really can’t recommend 8.10.151.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu>
Date: Wednesday, 2 June 2021 at 16:06
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?
Thanks, Jason and Dennis.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu<mailto:lhbad...@syr.edu> w its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Jason Mallon
Sent: Wednesday, June 2, 2021 10:58 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?

We are currently running 8.10.151 and have been for quite a few months with no 
issues as of yet.  Only two issues as of right now are a certain devices not 
being able to connect, working with TAC on those.  8.10.130 and 8.10.142 are 
covered in bugs.

Thanks,
Jason Mallon | Network Engineer III


OIT
The University of Alabama
<https://www.ua.edu/>jemal...@ua.edu<mailto:jemal...@ua.edu>



From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu<mailto:00db5b77bd95-dmarc-requ...@listserv.educause.edu>>
Date: Wednesday, June 2, 2021 at 9:40 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code Recommendation, Based on 
Stability?
Hi all,

After a tumultuous series of code versions, awhile back we settled on 8.5.151.0 
and hung on to it like grim death because it was very, very reliable.

Given that 8.5 code goes end-of-support at end of 2021, combined with latest 
rounds of announced vulnerabilities, I’m looking for recommendations in the 
8.10 train based on wanting stability above all. We have 3800s and 3700s 
currently, likely to stay that way through the next academic year.

Has anyone found an 8.10. code version for the 8540 that supports the 3700 and 
3800 while providing good daily stability?

Thanks,


Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu<mailto:lhbad...@syr.edu> w its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems<https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fanswers.syr.edu%2Fdisplay%2Fnetwork%2FWireless%2BNetwork%2Band%2BSystems=04%7C01%7Cjemallon%40ua.edu%7Cd061f040ff24484260e608d925d451b2%7C2a00728ef0d040b4a4e8ce433f3fbca7%7C0%7C0%7C637582416102360203%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000=v0D%2F0ufRBcRF7qR6YbtZ84uox7986tTBQAEXL%2FD1tzU%3D=0>
SYRACUSE UNIVERSITY
syr.edu


**
Replies to EDUCAUSE Community Group emails are sent to

Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code Recommendation, Based on Stability?

2021-06-03 Thread Jonathan Oakden 
Shouldn’t be in the locations I’ve personally seen this at (a student flat with 
6 people in it on the 3rd floor).


On 3 Jun 2021, at 12:13, David Logan  wrote:


Curious if the high mem utilization correlates to client count?  (Both assoc 
and unassoc)

On Wed, Jun 2, 2021 at 11:38 AM Jonathan Oakden 
mailto:j.p.oak...@lboro.ac.uk>> wrote:
Not sure as yet as we have been too busy to get this over to TAC at the moment 
since we identified the problem and came across this bug ID at the end of last 
week. It’s certainly the closest match we can find.
We can see that most of our 2801 APs sit at around 30-50% memory utilisation, 
however around 6% of them (about 320) are currently above 60% which is unusual. 
These appear to be climbing steadily at around 3-4% per week as though there is 
a memory leak.
We first spotted this when we got reports from students in a residence saying 
they were connected to wifi but nothing was working. Looking at the AP it was 
sat at 95% memory utilisation. Rebooting the AP restored service. However, we 
then looked at nearby APs and could see them climbing as well. It doesn’t 
appear to be all our APs but some unknown subsection of them.
We only went to 8.10 as we had bought some 9105 APs.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu<mailto:00db5b77bd95-dmarc-requ...@listserv.educause.edu>>
Date: Wednesday, 2 June 2021 at 16:30
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?
That one’s interesting because it shows affected code is 8.5(140.0), and only 
one case... is TAC agreeing it’s the same bug? Just curious.
Lee Badman (mobile)


On Jun 2, 2021, at 11:23 AM, Jonathan Oakden 
mailto:j.p.oak...@lboro.ac.uk>> wrote:

We are on 8.10.151 for the last couple of months here at Loughborough 
University in England. We think we are being hit quite badly by this bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp31778
with around 6% of our 2802i APs being currently affected.
It’s a really annoying bug too as to the user they appear to be connected to 
Wi-Fi but they have no network activity at all. Also the APs seem fine from a 
monitoring perspective unless you are either carefully monitoring their memory 
usage, or they get so far out of memory that they appear to lose their 
registration with the controller.
As such, I really can’t recommend 8.10.151.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu<mailto:00db5b77bd95-dmarc-requ...@listserv.educause.edu>>
Date: Wednesday, 2 June 2021 at 16:06
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?
Thanks, Jason and Dennis.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith 
Drive<https://www.google.com/maps/search/120+Smith+Drive+%0D%0ASyracuse,+New+York+13244?entry=gmail=g>
Syracuse, New York 
13244<https://www.google.com/maps/search/120+Smith+Drive+%0D%0ASyracuse,+New+York+13244?entry=gmail=g>
t 315.443.3003   e lhbad...@syr.edu<mailto:lhbad...@syr.edu> w 
its.syr.edu<http://its.syr.edu>
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems
SYRACUSE UNIVERSITY
syr.edu<http://syr.edu>

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Jason Mallon
Sent: Wednesday, June 2, 2021 10:58 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?

We are currently running 8.10.151 and have been for quite a few months with no 
issues as of yet.  Only two issues as of right now are a certain devices not 
being able to connect, working with TAC on those.  8.10.130 and 8.10.142 are 
covered in bugs.

Thanks,
Jason Mallon | Network Engineer III


OIT
The University of Alabama
<https://www.ua.edu/>jemal...@ua.edu<mailto:jemal...@ua.edu>



From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu<mailto:00db5b77bd95-dmarc-requ...@listserv.educause.edu>>
Date: Wednesday, June 2, 2021 at 9:40 AM
To: 
WIRELESS-LAN

Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code Recommendation, Based on Stability?

2021-06-02 Thread Jonathan Oakden 
Not sure as yet as we have been too busy to get this over to TAC at the moment 
since we identified the problem and came across this bug ID at the end of last 
week. It’s certainly the closest match we can find.
We can see that most of our 2801 APs sit at around 30-50% memory utilisation, 
however around 6% of them (about 320) are currently above 60% which is unusual. 
These appear to be climbing steadily at around 3-4% per week as though there is 
a memory leak.
We first spotted this when we got reports from students in a residence saying 
they were connected to wifi but nothing was working. Looking at the AP it was 
sat at 95% memory utilisation. Rebooting the AP restored service. However, we 
then looked at nearby APs and could see them climbing as well. It doesn’t 
appear to be all our APs but some unknown subsection of them.
We only went to 8.10 as we had bought some 9105 APs.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu>
Date: Wednesday, 2 June 2021 at 16:30
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?
That one’s interesting because it shows affected code is 8.5(140.0), and only 
one case... is TAC agreeing it’s the same bug? Just curious.
Lee Badman (mobile)


On Jun 2, 2021, at 11:23 AM, Jonathan Oakden  wrote:

We are on 8.10.151 for the last couple of months here at Loughborough 
University in England. We think we are being hit quite badly by this bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp31778
with around 6% of our 2802i APs being currently affected.
It’s a really annoying bug too as to the user they appear to be connected to 
Wi-Fi but they have no network activity at all. Also the APs seem fine from a 
monitoring perspective unless you are either carefully monitoring their memory 
usage, or they get so far out of memory that they appear to lose their 
registration with the controller.
As such, I really can’t recommend 8.10.151.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu>
Date: Wednesday, 2 June 2021 at 16:06
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?
Thanks, Jason and Dennis.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu<mailto:lhbad...@syr.edu> w its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Jason Mallon
Sent: Wednesday, June 2, 2021 10:58 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?

We are currently running 8.10.151 and have been for quite a few months with no 
issues as of yet.  Only two issues as of right now are a certain devices not 
being able to connect, working with TAC on those.  8.10.130 and 8.10.142 are 
covered in bugs.

Thanks,
Jason Mallon | Network Engineer III


OIT
The University of Alabama
<https://www.ua.edu/>jemal...@ua.edu<mailto:jemal...@ua.edu>



From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu<mailto:00db5b77bd95-dmarc-requ...@listserv.educause.edu>>
Date: Wednesday, June 2, 2021 at 9:40 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code Recommendation, Based on 
Stability?
Hi all,

After a tumultuous series of code versions, awhile back we settled on 8.5.151.0 
and hung on to it like grim death because it was very, very reliable.

Given that 8.5 code goes end-of-support at end of 2021, combined with latest 
rounds of announced vulnerabilities, I’m looking for recommendations in the 
8.10 train based on wanting stability above all. We have 3800s and 3700s 
currently, likely to stay that way through the next academic year.

Has anyone found an 8.10. code version for the 8540 that supports the 3700 and 
3800 while providing good daily stability?

Thanks,


Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu<mailto:lhbad...@syr.edu> w its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems<https://nam11.safelinks.protection.outlook.com/?url=h

Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code Recommendation, Based on Stability?

2021-06-02 Thread Jonathan Oakden 
We are on 8.10.151 for the last couple of months here at Loughborough 
University in England. We think we are being hit quite badly by this bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp31778
with around 6% of our 2802i APs being currently affected.
It’s a really annoying bug too as to the user they appear to be connected to 
Wi-Fi but they have no network activity at all. Also the APs seem fine from a 
monitoring perspective unless you are either carefully monitoring their memory 
usage, or they get so far out of memory that they appear to lose their 
registration with the controller.
As such, I really can’t recommend 8.10.151.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu>
Date: Wednesday, 2 June 2021 at 16:06
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?
Thanks, Jason and Dennis.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu w its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Jason Mallon
Sent: Wednesday, June 2, 2021 10:58 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code 
Recommendation, Based on Stability?

We are currently running 8.10.151 and have been for quite a few months with no 
issues as of yet.  Only two issues as of right now are a certain devices not 
being able to connect, working with TAC on those.  8.10.130 and 8.10.142 are 
covered in bugs.

Thanks,
Jason Mallon | Network Engineer III
[/var/folders/h2/r448cc4j4_v70yns10brx6r0gq/T/com.microsoft.Outlook/Content.MSO/90F25235.tmp]
OIT
The University of Alabama
jemal...@ua.edu
[/var/folders/h2/r448cc4j4_v70yns10brx6r0gq/T/com.microsoft.Outlook/Content.MSO/8434B70B.tmp]

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Lee H Badman 
<00db5b77bd95-dmarc-requ...@listserv.educause.edu>
Date: Wednesday, June 2, 2021 at 9:40 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: [EXTERNAL] [WIRELESS-LAN] Cisco 8540 Code Recommendation, Based on 
Stability?
Hi all,

After a tumultuous series of code versions, awhile back we settled on 8.5.151.0 
and hung on to it like grim death because it was very, very reliable.

Given that 8.5 code goes end-of-support at end of 2021, combined with latest 
rounds of announced vulnerabilities, I’m looking for recommendations in the 
8.10 train based on wanting stability above all. We have 3800s and 3700s 
currently, likely to stay that way through the next academic year.

Has anyone found an 8.10. code version for the 8540 that supports the 3700 and 
3800 while providing good daily stability?

Thanks,


Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu w its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems
SYRACUSE UNIVERSITY
syr.edu


**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply.

Re: [WIRELESS-LAN] WLC & ISE combo issues

2019-10-10 Thread Jonathan Oakden 
Are you using PEAP/MSCHAP?

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of Mathieu Sturm 

Reply to: The EDUCAUSE Wireless Issues Community Group Listserv 

Date: Tuesday, 8 October 2019 at 20:00
To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
Subject: [WIRELESS-LAN] WLC & ISE combo issues

Hello, since the start of the new academic year we’ve been having some troubles 
with our Cisco setup. We have 3 Cisco WLC 5520’s (one of these is standby), 
around 850ap’s and 5 Cisco ISE’s (1 admin node, 1 monitor node and 3 
radius-only nodes).

We have this setup since 2018. There were some problems sometimes but nothing 
major. Now recently it’s taking a long time for people to get connected. We 
have around 20k students and 3K staff with peaks to nearly 9K associations.

The problem is that it is difficult to get connected sometimes. I see the user 
trying to connect in the WLC’s but don’t see them trying in the ISE’s (it looks 
like the attempt gets lost somewher).
I can see the following worrying log message in the wlc:

RADIUS auth-server X.X.X.X unavailable

Or

These logs in the ISE

5441 Endpoint started new session while the packet of previous session is being 
processed. Dropping new session.
12930 Supplicant stopped responding to ISE after sending it the first PEAP 
message


It looks like there is some sort of bottleneck between WLC and ISE.

Further information: the identity store is a bunch of Windows Domain 
Controllers (6 in total).

Any ideas?

Mathieu Sturm
Hoofdmedewerker Netwerkbeheer

[https://www.hogent.be/www/assets/Image/logo2018.png]

Directie Financiën, Infrastructuur en IT
Afdeling Netwerkbeheer
Campus Schoonmeerssen - Gebouw B  Lokaal B0.75
Valentin Vaerwyckweg 1 - 9000 Gent
+32 9 243 35 23
www.hogent.be


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Re: [WIRELESS-LAN] Aruba - Going from PEAP to TLS

2019-09-25 Thread Jonathan Oakden 
All great advice from Ryan.
We use Ruckus Cloudpath for our onboarding.
When TLS works it’s great. It’s mostly shoddy implementations on OS’s that give 
problems. That’s why Android forms the bulk of the issues. If Google ever get 
that sorted it will be an enormous help. Windows became a lot easier and more 
reliable from the launch of W10.

Jonathan Oakden
Loughborough University

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of "Turner, Ryan H" 

Reply to: The EDUCAUSE Wireless Issues Community Group Listserv 

Date: Wednesday, 25 September 2019 at 14:58
To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
Subject: Re: [WIRELESS-LAN] Aruba - Going from PEAP to TLS

I can’t speak to the Clearpass, but you should spend more time validating the 
onboarding process so that it is smooth.  That is going to be your issue.  The 
setup won’t take long, but a poorly designed user experience will hurt you.  I 
am going to assume you will use SecureW2s cloud PKI.  We are going to be 
switching that that from an AD private PKI.  Don’t be silly with certificate 
lengths or hashes.  2048 length with SHA256 works fine.  No need to do anything 
more and risk client support issues (in my opinion).

You should stand up a test onboarding SSID (if you are going to have one) and 
get people to go through the process before production and get feedback.  
Utilize the documentation other schools have built (wifi.unc.edu).  If you 
haven’t used an onboarding SSID to date, then you have a lot of work just to 
make that work well.  Realize that Android devices are going to be 75% of your 
issues.  The other operating systems are pretty easy and straightforward (OSX 
is the second runner for issues).  iOS and windows are a breeze.

Good luck and welcome to the TLS club 


Ryan Turner
Head of Networking
The University of North Carolina at Chapel Hill
+1 919 445 0113 Office
+1 919 274 7926 Mobile
r...@unc.edu<mailto:r...@unc.edu>



From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Christopher Brizzell
Sent: Wednesday, September 25, 2019 8:57 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Aruba - Going from PEAP to TLS

In what should have been done long ago, we would like to move off of our 
EAP-PEAP and onto EAP-TLS.

Most likely we will be going with SecureW2 to help with that process.

I’d like to hear from anyone who may have done this with Aruba OS and 
Clearpass, so as to avoid any pitfalls and look for advice on the best way to 
proceed.

Thank You.

Chris Brizzell
Assistant Director of Network and Technical Services and Network Administrator
Skidmore College
cbriz...@skidmore.edu<mailto:cbriz...@skidmore.edu>
518-580-5994


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Re: [WIRELESS-LAN] Performance improvements from hallway to in-room

2019-09-05 Thread Jonathan Oakden 
“We can certainly look into removing the WiFi from their room. By the way, does 
your son/daughter have a mobile phone?...”

On 5 Sep 2019, at 21:26, Christopher Brizzell 
<0113a07d9d59-dmarc-requ...@listserv.educause.edu>
 wrote:

Just be ready for some amount of backlash from an angry/ignorant parent. Every 
year (including yesterday) we have parents contact us saying we needed to 
remove all APs from bedrooms because of the health risk to the students living 
in those spaces.

Thank you for the information, however. Any amount of proof to help solidify 
our decision helps.


Chris Brizzell
Assistant Director of Network and Technical Services and Network Administrator
Skidmore College
cbriz...@skidmore.edu
518-580-5994



From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Turner, Ryan H
Sent: Thursday, September 5, 2019 1:43 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Performance improvements from hallway to in-room

All:

We all know that moving from hallway deployments to in-room deployments pays 
dividends.  This summer we started doing some re-cabling work on smaller dorms 
to move from hallway to in-room.   We also went away from Aruba higher 
performance APs to the hospitality APs for these locations.  Even though the AP 
cost is significantly less, the cabling costs made this move a premium option.  
Nonetheless, thanks to data provided to us from Nyansa Voyance, we are able to 
clearly demonstrate to Housing that these funds were well spent.  After the 
changes, these dorms went from some of the worst performing locations on campus 
to some of the best.  When you look at the graphs below, the Y axis is 
percentage of users that are affected by poor wifi performance (I believe 
Nyansa measures this as clients that experience a 25% retransmit rate from the 
AP to client).  With Nyansa, it determines behavior on usage level.  So when 
you see the dashed line, it means that usage was below or above the threshold 
during that time frame.  I picked the usage level that would show the most 
complete picture, but going from low/medium/high all show the same improvement 
levels.

Carmichael:



Lewis:


Everett:


Ryan Turner
Head of Networking
The University of North Carolina at Chapel Hill
+1 919 445 0113 Office
+1 919 274 7926 Mobile
r...@unc.edu


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Re: [WIRELESS-LAN] CloudPath Xpressconnect - accessibility support?

2017-10-05 Thread Jonathan Oakden 
Hi Bruce,
What vendor have you moved to?

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
 on behalf of "Osborne, Bruce W (Network 
Operations)" 
Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 

Date: Thursday, 5 October 2017 at 12:27
To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
Subject: Re: [WIRELESS-LAN] CloudPath Xpressconnect - accessibility support?

We are currently a CloudPath Wizard customer using PEAP-MSCHAPv2, but we 
recently completed a project evaluating onboarding vendors for PRAP-MSCHAPv2 & 
TLS, including CloudPath ES.

CloudPath Wizard & ES were both broken with PEAP-MSCHAPv2 for Windows 10 
Creator Update. It took CloudPath 3 months to fix that. Currently, their PEAP 
is broken for the Fal;l Update to be released this month.

We have decided to move to  a different onboarding vendor and are finalizing 
our internal paperwork. We did not evaluate for accessibility.

Bruce Osborne
Senior Network Engineer
Network Operations - Wireless
 (434) 592-4229
LIBERTY UNIVERSITY
Training Champions for Christ since 1971

From: Wyatt Schill [mailto:wsch...@greenriver.edu]
Sent: Wednesday, October 4, 2017 11:18 AM
Subject: CloudPath Xpressconnect - accessibility support?

Hello all,

To all the CloudPath xpressconnect ES users out there, we recently got a case 
saying the onboarding site does not work with accessibility screen readers, nor 
does the executable that windows devices download to install the wireless 
profile.  We primarily use JAWS (v18) screen reading software so I installed 
and gave it a go, indeed none of the onboarding site was read aloud, and the 
executable just reads “cloudpath cloudpath cloudpath cloudpath”.

I have a case in with the vendor, but was wondering if any other colleges have 
run into this problem.  I haven’t found anything mentioned in documentation, 
forums, google, or noticed any “turn on accessibility” checkbox on the 
management console, but I’m sure lots of other higher-ed must have hit this 
roadblock.

We’ve been happy with the product for several years but this would be a big 
problem.  Anyone else run into this?


-Wyatt

Wyatt Schill
Senior Network Engineer
CCNA-Security, CCNP-R
Green River College
12401 SE 320th St. Auburn, WA 98092
wsch...@greenriver.edu
[Green River new official mascot logoEmail]

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