Re: Theater wifi - to have or not to have

[Bull, Mary]

Thanks everyone for the responses – they definitely contribute to our 
understanding of whether to pursue a high density wifi installment for the 
theaters and concert halls. Looks like we’ll work with the building folks to 
put as much as possible in during the construction phase.

Mary Bull
Network Engineering
757-221-2491
mb...@wm.edu

From: "Bull, Mary" 
Date: Tuesday, October 22, 2019 at 12:34 PM
To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
Subject: Theater wifi - to have or not to have

Hello all,

I’m wondering if anyone here has dealt with a decision on wireless in the 
theaters, concert halls, or recital halls on their campus. We have a new arts 
complex coming on line in the next two years and there’s no clear direction 
from faculty on whether wireless for the audience is desirable. The previous 
main theater, and other currently used theaters on campus, did/do not have full 
connectivity for the audience (just a few aps tacked on the walls that were 
useless when the room was full). Facilities planning is favorable toward 
building it in, so I’d prefer that too, especially since it would be much 
harder or impossible to install if the faculty changes their mind in a few 
years once the building is complete. However, I’m not sure whether there is 
really an expectation from the audience that they should have wifi when they 
attend a show or concert.

Has anyone dealt with this on their campus? What influenced your choice?

Mary Bull
William and Mary
757-221-2491
mb...@wm.edu

**
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RE: Theater wifi - to have or not to have

[Glinsky, Eric]

I agree with the all-or-nothing stance. Better to have nothing than to have 
mediocrity, which frustrates users as mentioned. If nothing, at least have a 
design and wiring ready. Then buy APs and switches/blades when ready to commit.

We’re just beginning to talk about upgrading wireless in the main performing 
arts theater, which now has good coverage but not density, at the request of 
its manager. Yes, people should be paying attention to the performance, but 
that’s not the only thing the space is used for, plus I’ve personally 
experienced decent WiFi speed during a performance, but then everyone tries to 
use WiFi during intermission and it becomes useless.

Someone mentioned working with the sound engineers in the theater. Absolutely! 
Over the summer, we were asked to disable WiFi in the theater entirely because 
it was causing popping sounds over the headset system. Sure enough, the 
documentation of their system (HME Clear-Com DX – I have a PDF on this if 
anyone’s interested) states that it uses “Spectrum Friendly Mode” (ha!) 
utilizing either the high end or the low end of the 2.4-2.8GHz band, basically 
leaving us only either channel 1 or 11 to use for coexistence. We turned off 
2.4 GHz in the whole building and their issues reportedly went away, but the 
theater manager has since told us to turn it back on and we haven’t heard about 
it since.
Eric Glinsky
Network Technician
University of Connecticut
ITS – Network Operations
Temporary Administration Building
25 Gampel Service Drive | Storrs, CT 06269-1138
(860) 486-9199
e...@uconn.edu<mailto:e...@uconn.edu>




From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Schneider, Glenn
Sent: Wednesday, October 23, 2019 11:13 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Theater wifi - to have or not to have

I’ve been sitting on the sidelines in this discussion but wanted to mention 
something we are seeing for use in chapels, theaters and auditoriums. That is 
the use of personal cellular devices to assist hearing impaired guests in these 
venues. I believe the app is Listen Everywhere that has an appliance that ties 
into the sound system and the network to provide the service.

Are there others using these services?

Glenn Schneider
Director, Network Group
Technology Services
Samford University

205-726-2663 | office
gtsch...@samford.edu<mailto:gtsch...@samford.edu>

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Gray, Sean
Sent: Wednesday, October 23, 2019 9:41 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] Theater wifi - to have or not to have

Put it in while you can. It’s going to be much easier to do it during the 
project than later on when someone complains.

Sean Gray | B.Sc (Hons)
Voice, Collaboration & Wireless Network Analyst
ITS, University of Lethbridge

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Bull, Mary
Sent: October 22, 2019 10:34 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: [WIRELESS-LAN] Theater wifi - to have or not to have

Hello all,

I’m wondering if anyone here has dealt with a decision on wireless in the 
theaters, concert halls, or recital halls on their campus. We have a new arts 
complex coming on line in the next two years and there’s no clear direction 
from faculty on whether wireless for the audience is desirable. The previous 
main theater, and other currently used theaters on campus, did/do not have full 
connectivity for the audience (just a few aps tacked on the walls that were 
useless when the room was full). Facilities planning is favorable toward 
building it in, so I’d prefer that too, especially since it would be much 
harder or impossible to install if the faculty changes their mind in a few 
years once the building is complete. However, I’m not sure whether there is 
really an expectation from the audience that they should have wifi when they 
attend a show or concert.

Has anyone dealt with this on their campus? What influenced your choice?

Mary Bull
William and Mary
757-221-2491
mb...@wm.edu<mailto:mb...@wm.edu>

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
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RE: Theater wifi - to have or not to have

[Schneider, Glenn]

I’ve been sitting on the sidelines in this discussion but wanted to mention 
something we are seeing for use in chapels, theaters and auditoriums. That is 
the use of personal cellular devices to assist hearing impaired guests in these 
venues. I believe the app is Listen Everywhere that has an appliance that ties 
into the sound system and the network to provide the service.

Are there others using these services?

Glenn Schneider
Director, Network Group
Technology Services
Samford University

205-726-2663 | office
gtsch...@samford.edu<mailto:gtsch...@samford.edu>

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Gray, Sean
Sent: Wednesday, October 23, 2019 9:41 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Theater wifi - to have or not to have

Put it in while you can. It’s going to be much easier to do it during the 
project than later on when someone complains.

Sean Gray | B.Sc (Hons)
Voice, Collaboration & Wireless Network Analyst
ITS, University of Lethbridge

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Bull, Mary
Sent: October 22, 2019 10:34 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: [WIRELESS-LAN] Theater wifi - to have or not to have

Hello all,

I’m wondering if anyone here has dealt with a decision on wireless in the 
theaters, concert halls, or recital halls on their campus. We have a new arts 
complex coming on line in the next two years and there’s no clear direction 
from faculty on whether wireless for the audience is desirable. The previous 
main theater, and other currently used theaters on campus, did/do not have full 
connectivity for the audience (just a few aps tacked on the walls that were 
useless when the room was full). Facilities planning is favorable toward 
building it in, so I’d prefer that too, especially since it would be much 
harder or impossible to install if the faculty changes their mind in a few 
years once the building is complete. However, I’m not sure whether there is 
really an expectation from the audience that they should have wifi when they 
attend a show or concert.

Has anyone dealt with this on their campus? What influenced your choice?

Mary Bull
William and Mary
757-221-2491
mb...@wm.edu<mailto:mb...@wm.edu>

**
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paste their email address and forward the email reply. Additional participation 
and subscription information can be found at 
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and subscription information can be found at https://www.educause.edu/community

RE: Theater wifi - to have or not to have

[Gray, Sean]

Put it in while you can. It’s going to be much easier to do it during the 
project than later on when someone complains.

Sean Gray | B.Sc (Hons)
Voice, Collaboration & Wireless Network Analyst
ITS, University of Lethbridge

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Bull, Mary
Sent: October 22, 2019 10:34 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Theater wifi - to have or not to have

Hello all,

I’m wondering if anyone here has dealt with a decision on wireless in the 
theaters, concert halls, or recital halls on their campus. We have a new arts 
complex coming on line in the next two years and there’s no clear direction 
from faculty on whether wireless for the audience is desirable. The previous 
main theater, and other currently used theaters on campus, did/do not have full 
connectivity for the audience (just a few aps tacked on the walls that were 
useless when the room was full). Facilities planning is favorable toward 
building it in, so I’d prefer that too, especially since it would be much 
harder or impossible to install if the faculty changes their mind in a few 
years once the building is complete. However, I’m not sure whether there is 
really an expectation from the audience that they should have wifi when they 
attend a show or concert.

Has anyone dealt with this on their campus? What influenced your choice?

Mary Bull
William and Mary
757-221-2491
mb...@wm.edu

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

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paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

RE: Theater wifi - to have or not to have

[Yahya M. Jaber]

If there is no clear decision, at least have the cabling infrastructure ready.

Yahya Jaber.
Sr. Wireless Engineer
IT Network & Communications – Engineering
Building 14, Level 3, Rm 308-WS07
KAUST 23955-6900 Thuwal, KSA

Email yahya.ja...@kaust.edu.sa
Office +966 (0) 12 8081237
Mobile +966 (0) 558697555
On Call Rotation Mobile: +966 54 470 1177

From: The EDUCAUSE Wireless Issues Community Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Bull, Mary
Sent: Tuesday, October 22, 2019 19:34
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Theater wifi - to have or not to have

Hello all,

I’m wondering if anyone here has dealt with a decision on wireless in the 
theaters, concert halls, or recital halls on their campus. We have a new arts 
complex coming on line in the next two years and there’s no clear direction 
from faculty on whether wireless for the audience is desirable. The previous 
main theater, and other currently used theaters on campus, did/do not have full 
connectivity for the audience (just a few aps tacked on the walls that were 
useless when the room was full). Facilities planning is favorable toward 
building it in, so I’d prefer that too, especially since it would be much 
harder or impossible to install if the faculty changes their mind in a few 
years once the building is complete. However, I’m not sure whether there is 
really an expectation from the audience that they should have wifi when they 
attend a show or concert.

Has anyone dealt with this on their campus? What influenced your choice?

Mary Bull
William and Mary
757-221-2491
mb...@wm.edu

**
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list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

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RE: Theater wifi - to have or not to have

[Benedick, Jason]

I’d install it, you can always disable SSIDs in those areas to prevent people 
from using it, but I’d bet there will be something that will require it sooner 
rather than later.

Thanks,
Jason R. Benedick
IT Generalist
Thaddeus Stevens College of Technology
Office: (717) 391-6957 Cell: (717) 587-9065

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Bull, Mary
Sent: Tuesday, October 22, 2019 12:34 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Theater wifi - to have or not to have

This email originated from outside of Thaddeus Stevens College. Do not click 
links or open attachments unless you recognize the sender and know the content 
is safe.
Hello all,

I’m wondering if anyone here has dealt with a decision on wireless in the 
theaters, concert halls, or recital halls on their campus. We have a new arts 
complex coming on line in the next two years and there’s no clear direction 
from faculty on whether wireless for the audience is desirable. The previous 
main theater, and other currently used theaters on campus, did/do not have full 
connectivity for the audience (just a few aps tacked on the walls that were 
useless when the room was full). Facilities planning is favorable toward 
building it in, so I’d prefer that too, especially since it would be much 
harder or impossible to install if the faculty changes their mind in a few 
years once the building is complete. However, I’m not sure whether there is 
really an expectation from the audience that they should have wifi when they 
attend a show or concert.

Has anyone dealt with this on their campus? What influenced your choice?

Mary Bull
William and Mary
757-221-2491
mb...@wm.edu

**
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RE: Theater wifi - to have or not to have

[Hales, David]

We installed wireless in our big auditorium on campus several years ago because 
it gets used for the occasional event where wireless is useful.  We have 
recruiting and large scale campus visit events in there and sometimes have 
participants fill out online forms and applications during sessions in there.

While it might not seem that it would be used in there, someone will want it 
someday.  If you’re building and have the opportunity to put it in, do it.

David Hales
Network Systems Administrator
Information Technology Services
1010 N. Peachtree
Clement Hall 117
Cookeville, TN 38505
P 931-372-3983
F 931-372-6130
E dha...@tntech.edu
www.tntech.edu/its
[Tennessee Tech Logo]
[TTU Facebook]  [TTU Twitter]  
 [TTU Instagram]  
 [TTU Youtube]  
 [TTU Pintrest] 


From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Bull, Mary
Sent: Tuesday, October 22, 2019 11:34 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Theater wifi - to have or not to have


External Email Warning

This email originated from outside the university. Please use caution when 
opening attachments, clicking links, or responding to requests.


Hello all,

I’m wondering if anyone here has dealt with a decision on wireless in the 
theaters, concert halls, or recital halls on their campus. We have a new arts 
complex coming on line in the next two years and there’s no clear direction 
from faculty on whether wireless for the audience is desirable. The previous 
main theater, and other currently used theaters on campus, did/do not have full 
connectivity for the audience (just a few aps tacked on the walls that were 
useless when the room was full). Facilities planning is favorable toward 
building it in, so I’d prefer that too, especially since it would be much 
harder or impossible to install if the faculty changes their mind in a few 
years once the building is complete. However, I’m not sure whether there is 
really an expectation from the audience that they should have wifi when they 
attend a show or concert.

Has anyone dealt with this on their campus? What influenced your choice?

Mary Bull
William and Mary
757-221-2491
mb...@wm.edu

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

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paste their email address and forward the email reply. Additional participation 
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RE: Theater wifi - to have or not to have

[Lee H Badman]

Put it in while you can. Better to have and not need versus the opposite. Never 
know when some event will need it.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu w its.syr.edu
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Bull, Mary
Sent: Tuesday, October 22, 2019 12:34 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Theater wifi - to have or not to have

Hello all,

I’m wondering if anyone here has dealt with a decision on wireless in the 
theaters, concert halls, or recital halls on their campus. We have a new arts 
complex coming on line in the next two years and there’s no clear direction 
from faculty on whether wireless for the audience is desirable. The previous 
main theater, and other currently used theaters on campus, did/do not have full 
connectivity for the audience (just a few aps tacked on the walls that were 
useless when the room was full). Facilities planning is favorable toward 
building it in, so I’d prefer that too, especially since it would be much 
harder or impossible to install if the faculty changes their mind in a few 
years once the building is complete. However, I’m not sure whether there is 
really an expectation from the audience that they should have wifi when they 
attend a show or concert.

Has anyone dealt with this on their campus? What influenced your choice?

Mary Bull
William and Mary
757-221-2491
mb...@wm.edu

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
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