[xmail] hotmail delivery problems

2008-03-21 Thread max toro q
Hello, I'm new in this list.
I installed Xmail on win2k, and I have delivery problems to hotmail.
Some messages get delivered, some simply get lost. The log shows no
sign of problem.

I've also done some testing with gmail and yahoo, no problem there,
everything gets delivered.

I have another server with Postfix installed, and there I have no
problems with hotmail, so I assume the issue is between Xmail and
hotmail.

Anyone had any similar issues?
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[xmail] Re: hotmail delivery problems

2008-03-21 Thread Romeo Catalin Gales
SPF configuration problem ???...
Hotmail look for SPF key in your DNS... If you are hosting multiple domains
on your e-mail server is possible to forget SPF line for one of them...
Also did you chech all the Trash folder into Hotmail account?? 

-Original Message-
From: [EMAIL PROTECTED] 
Sent: 21 martie 2008 07:56
To: xmail
Subject: [xmail] hotmail delivery problems

Hello, I'm new in this list.
I installed Xmail on win2k, and I have delivery problems to hotmail.
Some messages get delivered, some simply get lost. The log shows no sign of
problem.


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[xmail] Re: Header 'Received :' question/suggestion

2008-03-21 Thread CLEMENT Francis
-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] la part de Davide Libenzi
Envoy=E9 : vendredi 21 mars 2008 06:50
=C0 : 'xmail@xmailserver.org'
Objet : [xmail] Re: Header 'Received :' question/suggestion


On Wed, 19 Mar 2008, CLEMENT Francis wrote:

 Hello Davide and list
=20
 Here is a sample xmail generated 'Received :' header :
=20
 Received: from some_sender_name ([aaa.bbb.ccc.ddd]:p)
   (not important)
=20
 What is exactly the 'some_sender_name' actual value ?
 - The value of the HELO/EHLO ?
 - The reverse dns of aaa.bbb.ccc.ddd ?
=20
 And what is the corresponding field in the different logs=20
generated by xmail
 ?
 same as the one used in generating the 'received :' header ?
=20
 Suggestion :
 Depending of the response to the above question, could it be=20
possible to add
 (options in server.tab ?) the other value ?
 ie :
  Received: from some_sender_name=20
([aaa.bbb.ccc.ddd]:p) (RDNS :
 therevdnsvalue)

There're too many software relying of parsing Received: headers, and I =

don't want to change and possibly break them. The RFC does not=20
contemplate=20
it, so better not touch it.


- Davide


-

Sure but does these softwares assume it is the HELO/EHLO or the RDNS ?
And as there is no mandatory (in rfc) about the exact content of an
Received: header (except some minimum info), I don't think that =
adding
some (or changing/interverting the value of some by another, here =
helo/ehlo
value by rdns value) can break relying software because it's not
mandaroty :)
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[xmail] Re: Header 'Received :' question/suggestion

2008-03-21 Thread David Lord
On 20 Mar 2008, at 22:50, Davide Libenzi wrote:

 On Wed, 19 Mar 2008, CLEMENT Francis wrote:
 
  Hello Davide and list
  
  Here is a sample xmail generated 'Received :' header :
  
  Received: from some_sender_name ([aaa.bbb.ccc.ddd]:p)
   (not important)
  
  What is exactly the 'some_sender_name' actual value ?
  - The value of the HELO/EHLO ?
  - The reverse dns of aaa.bbb.ccc.ddd ?
  
  And what is the corresponding field in the different logs generated by xmail
  ?
  same as the one used in generating the 'received :' header ?
  
  Suggestion :
  Depending of the response to the above question, could it be possible to add
  (options in server.tab ?) the other value ?
  ie :
  Received: from some_sender_name ([aaa.bbb.ccc.ddd]:p) (RDNS :
  therevdnsvalue)
 
 There're too many software relying of parsing Received: headers, and I 
 don't want to change and possibly break them. The RFC does not contemplate 
 it, so better not touch it.

Yes, for emails received bcc to several recipients there seems to be 
no easy method to determine the user they were intended for. I filter 
on received headers for this purpose as more general than the 
occasional 'envelope to' or other similar headers that may be 
present. For me this is Postscript related rather than Xmail as
my secondary mx is a catch-all mailbox on separate ISP and Mercury 
collects by pop3 and filters on received. When changes are made to 
Postscript and/or ISPs config I sometimes have to change filters 
(last time was a few years ago).

David

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[xmail] Re: hotmail delivery problems

2008-03-21 Thread David Lord
On 21 Mar 2008, at 1:56, max toro q wrote:

 Hello, I'm new in this list.
 I installed Xmail on win2k, and I have delivery problems to hotmail.
 Some messages get delivered, some simply get lost. The log shows no
 sign of problem.
 
 I've also done some testing with gmail and yahoo, no problem there,
 everything gets delivered.
 
 I have another server with Postfix installed, and there I have no
 problems with hotmail, so I assume the issue is between Xmail and
 hotmail.
 
 Anyone had any similar issues?

Yes but not very often. Mails are accepted but never delivered. 
Similar with AOL. I guess it's one way to reduce spam and they are 
happy to occasionally lose their customers emails in the process. 
When I last had problem with hotmail, after fair number of test mails 
I could see it was only one of their servers dropping them.

David

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[xmail] Re: hotmail delivery problems

2008-03-21 Thread Francesco Vertova
At 12.47 21/03/08, David Lord wrote:
On 21 Mar 2008, at 1:56, max toro q wrote:

  I installed Xmail on win2k, and I have delivery problems to hotmail.
  Some messages get delivered, some simply get lost. The log shows no
  sign of problem.

Yes but not very often. Mails are accepted but never delivered.

Not sure we're talking about the same thing, anyway from time to time 
my users complain that mails for hotmail accounts are not 
delivered, meaning that the receiver did not receive them and the 
sender was not notified of any error. Every time I have investigated 
I found that hotmail did accept the message for delivery: smail logs 
say that. For me, this means that XMail did its job and the problem 
(if any: you know, 90% of a computer's problems lie between the 
keyboard and the chair ...) is with hotmail: if a MTA accepts a 
message for delivery, it must either deliver or bounce.

Ciao, Francesco

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[xmail] Re: hotmail delivery problems

2008-03-21 Thread David Lord
On 21 Mar 2008, at 16:41, Francesco Vertova wrote:

 At 12.47 21/03/08, David Lord wrote:
 On 21 Mar 2008, at 1:56, max toro q wrote:
 
   I installed Xmail on win2k, and I have delivery problems to hotmail.
   Some messages get delivered, some simply get lost. The log shows no
   sign of problem.
 
 Yes but not very often. Mails are accepted but never delivered.
 
 Not sure we're talking about the same thing, anyway from time to time 
 my users complain that mails for hotmail accounts are not 
 delivered, meaning that the receiver did not receive them and the 
 sender was not notified of any error. Every time I have investigated 
 I found that hotmail did accept the message for delivery: smail logs 
 say that. For me, this means that XMail did its job and the problem 
 (if any: you know, 90% of a computer's problems lie between the 
 keyboard and the chair ...) is with hotmail: if a MTA accepts a 
 message for delivery, it must either deliver or bounce.

Sorry I left it a little ambiguous. Exact same as you, Xmail 
delivered to hotmail so far as I could tell (that was before 
logging of the receipt code was added) hotmail accepted but 
from hotmail server (in my case, just on one particular ip 
address) it wasn't delivered to recipient.

David

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[xmail] Re: hotmail delivery problems

2008-03-21 Thread Phillip R. Shaw
if a MTA accepts a message for delivery, it must either deliver or bounce..
While this was a nice idea at one time, it really isn't desirable any more.

Why? SPAM. I get thousands of emails that I accept but are then rejected by my 
spam filtering. You don't want me sending all those bounce messages to your 
users (whose email address was forged in the email).

I would assume that hotmail (and the others) have user options that say 'delete 
spam', so they don't have to look at it in their spam folder. This could the 
reason that it goes into hotmail, and the user never sees it. Some filtering is 
done when the email arrives, but a lot of time more filtering is done later.

I run a mail server from my home, with static ip's and rdns. But almost all 
mail I send to a yahoo account will go into the users spam folder until they 
say allow it. Doesn't matter what is in the email, if it was sent to one person 
or to several. I would love to receive a bounce for messages I actually sent, 
but I can not handle getting the bounces from every message that says it came 
from me.

Phillip




From: Francesco Vertova
Sent: Fri 3/21/2008 10:41 AM
To: xmail@xmailserver.org
Subject: [xmail] Re: hotmail delivery problems


At 12.47 21/03/08, David Lord wrote:
On 21 Mar 2008, at 1:56, max toro q wrote:

  I installed Xmail on win2k, and I have delivery problems to hotmail.
  Some messages get delivered, some simply get lost. The log shows no
  sign of problem.

Yes but not very often. Mails are accepted but never delivered.

Not sure we're talking about the same thing, anyway from time to time 
my users complain that mails for hotmail accounts are not 
delivered, meaning that the receiver did not receive them and the 
sender was not notified of any error. Every time I have investigated 
I found that hotmail did accept the message for delivery: smail logs 
say that. For me, this means that XMail did its job and the problem 
(if any: you know, 90% of a computer's problems lie between the 
keyboard and the chair ...) is with hotmail: if a MTA accepts a 
message for delivery, it must either deliver or bounce.

Ciao, Francesco

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[xmail] Re: hotmail delivery problems

2008-03-21 Thread Francesco Vertova
At 19.16 21/03/08, Phillip R. Shaw wrote:

 if a MTA accepts a message for delivery, it must either deliver or bounce..
While this was a nice idea at one time, it really isn't desirable any more.

Why? SPAM. I get thousands of emails that I accept but are then 
rejected by my spam filtering. You don't want me sending all those 
bounce messages to your users (whose email address was forged in the email).

If a MTA thinks an incoming mail is spam, it can reject it with a 
5xx. If it doesn't - i.e., accepts it for delivery - then it must 
deliver or bounce (indeed, I think it's required to do that by relevant RFCs).

I would assume that hotmail (and the others) have user options that 
say 'delete spam', so they don't have to look at it in their spam 
folder. This could the reason that it goes into hotmail, and the 
user never sees it. Some filtering is done when the email arrives, 
but a lot of time more filtering is done later.

Yes, I think what is happening is that hotmail or others mark the 
mail as spam and place it somewhere, users don't realize it and say 
I didn't receive it. Actually it is delivered, and users can read 
it if they like and know how.

Ciao, Francesco

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[xmail] Re: hotmail delivery problems

2008-03-21 Thread Phillip R. Shaw
I agree the RFC's still require it. I agree that an MTA can reject with a 5xx 
if it does not like the message.
But, to say that a system that accepts all incoming email and filters at a 
later stage is required to send bounce messages on all the rejected email later 
is making a bad problem worse.

I am a perfect example of that. I reject at the MTA for RBLs. But accept pretty 
much everything else for later scanning on a much faster computer. I could send 
30-40 thousand bounce messages a day, to people that did not actually send the 
emails. But instead I just throw them away.

Requiring the internet connected MTA to do all the filtering is not practical 
for everyone, or even for most people. I am reasonable sure yahoo for one will 
queue up incoming email for later processing when the loads are high (new spam 
blast going on). For them to then send bounce messages for all the queued 
messages would flood many other servers. And I am sure that yahoo is not the 
only one that has an incoming volume great enough to only perform the fast 
checks on accepting the email and then do the more intense filtering later.

Keep in mind that most of the email received by internet connected MTA's is 
spam. Numbers vary but I don't remember seeing a number under 50% for many 
years and for my own servers it is 500 good to 20-60 thousand spam. It is not 
practical to try and filter all of them at the MTA connection time.


Phillip



From: Francesco Vertova
Sent: Fri 3/21/2008 1:43 PM
To: xmail@xmailserver.org
Subject: [xmail] Re: hotmail delivery problems


At 19.16 21/03/08, Phillip R. Shaw wrote:

 if a MTA accepts a message for delivery, it must either deliver or bounce..
While this was a nice idea at one time, it really isn't desirable any more..

Why? SPAM. I get thousands of emails that I accept but are then 
rejected by my spam filtering. You don't want me sending all those 
bounce messages to your users (whose email address was forged in the email).

If a MTA thinks an incoming mail is spam, it can reject it with a 
5xx. If it doesn't - i.e., accepts it for delivery - then it must 
deliver or bounce (indeed, I think it's required to do that by relevant RFCs).

I would assume that hotmail (and the others) have user options that 
say 'delete spam', so they don't have to look at it in their spam 
folder. This could the reason that it goes into hotmail, and the 
user never sees it. Some filtering is done when the email arrives, 
but a lot of time more filtering is done later.

Yes, I think what is happening is that hotmail or others mark the 
mail as spam and place it somewhere, users don't realize it and say 
I didn't receive it. Actually it is delivered, and users can read 
it if they like and know how.

Ciao, Francesco

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[xmail] Re: hotmail delivery problems

2008-03-21 Thread max toro q
I don't think it's a SPF issue. I have another server with Postfix
running, and all messages that I send to Hotnail through that server
are delivered. But with Xmail messages get lost almost always.

 I've done all my testing using the same client computer (with static
IP), same client software and same recipient address, the only thing
that changes is the SMTP server, so I can assume it is an issue
between Xmail and Hotmail.

It is hard to ignore the huge percentage of Hotmail users worldwide.

2008/3/21, Romeo Catalin Gales [EMAIL PROTECTED]:
 SPF configuration problem ???...
 Hotmail look for SPF key in your DNS... If you are hosting multiple domains
 on your e-mail server is possible to forget SPF line for one of them...
 Also did you chech all the Trash folder into Hotmail account??

 -Original Message-
 From: [EMAIL PROTECTED]
 Sent: 21 martie 2008 07:56
 To: xmail
 Subject: [xmail] hotmail delivery problems

 Hello, I'm new in this list.
 I installed Xmail on win2k, and I have delivery problems to hotmail.
 Some messages get delivered, some simply get lost. The log shows no sign of
 problem.


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 To unsubscribe from this list: send the line unsubscribe xmail in
 the body of a message to [EMAIL PROTECTED]
 For general help: send the line help in the body of a message to
 [EMAIL PROTECTED]


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[xmail] Re: hotmail delivery problems

2008-03-21 Thread Davide Libenzi
On Fri, 21 Mar 2008, max toro q wrote:

 I don't think it's a SPF issue. I have another server with Postfix
 running, and all messages that I send to Hotnail through that server
 are delivered. But with Xmail messages get lost almost always.

Lost? I doubt. Dropped by Hotmail, likely.



- Davide


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[xmail] Re: hotmail delivery problems

2008-03-21 Thread max toro q
Davide,
I totally agree that Hotmail drops the messages, but I don't have that
problem when I use Postfix. Can you think of a reason for that?

2008/3/21, Davide Libenzi [EMAIL PROTECTED]:
 On Fri, 21 Mar 2008, max toro q wrote:

  I don't think it's a SPF issue. I have another server with Postfix
  running, and all messages that I send to Hotnail through that server
  are delivered. But with Xmail messages get lost almost always.

 Lost? I doubt. Dropped by Hotmail, likely.



 - Davide


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[xmail] Re: hotmail delivery problems

2008-03-21 Thread Davide Libenzi
On Fri, 21 Mar 2008, max toro q wrote:

 Davide,
 I totally agree that Hotmail drops the messages, but I don't have that
 problem when I use Postfix. Can you think of a reason for that?

The likely have some broken script/filter on their side. Hard to say.
I send emails to Hotfail accounts w/out any problems though.



- Davide


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