Hi,
when we will send the answer to a ticket to a additional person, the cc
field will not auto filled.
We get no suggestion like we open a new ticket and enter a customer name.
Is it possible to set an autocheck against our customer list in the cc
field?
Cheers Yves
--
Open Source as
Hi Martin,
try `GET /api/v1/ticket_history/:ticket_id`
Hope it is what you are looking for.
-Martin
Am Mittwoch, 15. November 2017 19:03:36 UTC+1 schrieb W. Martin Borgert:
>
> Hi,
>
> I wonder how to access the history of tickets via the REST API.
> Esp. I need the information when a
Create a test ticket and do this:
# zammad run rails r "Setting.set('es_url', 'http://localhost:9200')"
# zammad run rails r "Setting.set('es_index', 'zammad')"
# zammad run rake searchindex:rebuild
On Friday, November 17, 2017 at 3:54:51 AM UTC-5, Gunnar Maronde wrote:
>
> You are right, there
hello neoremi,
as you told me, I created a test ticket and there are already several more
tickets. elasticsearch service is running:
gm@elrond:~$ ps aux | grep elasticsearch
elastic+ 1944 0.1 56.7 4611936 2302580 ? Ssl 09:45 0:42
/usr/bin/java -Xms2g -Xmx2g -XX:+UseConcMarkSweepGC
OK.
What is output of # curl http://localhost:9200 ?
What java version do you have?
Do you see a listener on port 9200?
On Friday, November 17, 2017 at 3:10:58 PM UTC-5, Gunnar Maronde wrote:
>
> hello neoremi,
> as you told me, I created a test ticket and there are already several more
>
