hello neoremi,
as you told me, I created a test ticket and there are already several more 
tickets. elasticsearch service is running:

gm@elrond:~$ ps aux | grep elasticsearch
elastic+  1944  0.1 56.7 4611936 2302580 ?     Ssl  09:45   0:42 
/usr/bin/java -Xms2g -Xmx2g -XX:+UseConcMarkSweepGC 
-XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly 
-XX:+AlwaysPreTouch -server -Xss1m -Djava.awt.headless=true 
-Dfile.encoding=UTF-8 -Djna.nosys=true 
-Djdk.io.permissionsUseCanonicalPath=true -Dio.netty.noUnsafe=true 
-Dio.netty.noKeySetOptimization=true 
-Dio.netty.recycler.maxCapacityPerThread=0 
-Dlog4j.shutdownHookEnabled=false -Dlog4j2.disable.jmx=true 
-Dlog4j.skipJansi=true -XX:+HeapDumpOnOutOfMemoryError 
-Des.path.home=/usr/share/elasticsearch -cp /usr/share/elasticsearch/lib/* 
org.elasticsearch.bootstrap.Elasticsearch -p 
/var/run/elasticsearch/elasticsearch.pid --quiet 
-Edefault.path.logs=/var/log/elasticsearch 
-Edefault.path.data=/var/lib/elasticsearch 
-Edefault.path.conf=/etc/elasticsearch


Am Freitag, 17. November 2017 20:09:04 UTC+1 schrieb neoremi:
>
> Did you create a test ticket?
>
> Is your elasticsearch service is running?
>
> On Friday, November 17, 2017 at 12:11:57 PM UTC-5, Gunnar Maronde wrote:
>>
>> Thes result remains the same. the output of "sudo 
>> zammad run rake searchindex:rebuild" is 
>>
>> drop indexes...
>> create indexes...
>> rake aborted!
>> Unable to process PUT at http://localhost:9200/zammad_production
>> #<UserAgent::Result:0x0055bee02949c0 @success=false, @body=nil, 
>> @data=nil, @code=0, @content_type=nil, @error="#<Errno::ECONNREFUSED: 
>> Failed to open TCP connection to localhost:9200 (Connection refused - 
>> connect(2) for \"localhost\" port 9200)>">
>> /opt/zammad/lib/search_index_backend.rb:62:in `index'
>> /opt/zammad/lib/tasks/search_index_es.rake:19:in `block (2 levels) in 
>> <top (required)>'
>> /opt/zammad/lib/tasks/search_index_es.rake:60:in `block (2 levels) in 
>> <top (required)>'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.1.0/exe/rake:27:in 
>> `<top (required)>'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:74:in
>>  
>> `load'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:74:in
>>  
>> `kernel_load'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:27:in
>>  
>> `run'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:360:in
>>  
>> `exec'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/command.rb:27:in
>>  
>> `run'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in
>>  
>> `invoke_command'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor.rb:369:in
>>  
>> `dispatch'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:20:in
>>  
>> `dispatch'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/base.rb:444:in
>>  
>> `start'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:10:in
>>  
>> `start'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/exe/bundle:35:in 
>> `block in <top (required)>'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/friendly_errors.rb:121:in
>>  
>> `with_friendly_errors'
>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/exe/bundle:27:in 
>> `<top (required)>'
>> /opt/zammad/bin/bundle:3:in `load'
>> /opt/zammad/bin/bundle:3:in `<main>'
>> Tasks: TOP => searchindex:rebuild
>> (See full trace by running task with --trace)
>>
>>
>> Am Freitag, 17. November 2017 15:32:06 UTC+1 schrieb neoremi:
>>>
>>> Create a test ticket and do this:
>>>
>>> # zammad run rails r "Setting.set('es_url', 'http://localhost:9200')"
>>> # zammad run rails r "Setting.set('es_index', 'zammad')"
>>> # zammad run rake searchindex:rebuild 
>>>
>>> On Friday, November 17, 2017 at 3:54:51 AM UTC-5, Gunnar Maronde wrote:
>>>>
>>>> You are right, there was an error. The output is 
>>>>
>>>> drop indexes...
>>>> create indexes...
>>>> rake aborted!
>>>> Unable to process PUT at http://localhost:9200/elrond_zammad_production
>>>> #<UserAgent::Result:0x0055e68bb071e8 @success=false, @body=nil, 
>>>> @data=nil, @code=0, @content_type=nil, @error="#<Errno::ECONNREFUSED: 
>>>> Failed to open TCP connection to localhost:9200 (Connection refused - 
>>>> connect(2) for \"localhost\" port 9200)>">
>>>> /opt/zammad/lib/search_index_backend.rb:62:in `index'
>>>> /opt/zammad/lib/tasks/search_index_es.rake:19:in `block (2 levels) in 
>>>> <top (required)>'
>>>> /opt/zammad/lib/tasks/search_index_es.rake:60:in `block (2 levels) in 
>>>> <top (required)>'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.1.0/exe/rake:27:in 
>>>> `<top (required)>'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:74:in
>>>>  
>>>> `load'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:74:in
>>>>  
>>>> `kernel_load'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:27:in
>>>>  
>>>> `run'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:360:in
>>>>  
>>>> `exec'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/command.rb:27:in
>>>>  
>>>> `run'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in
>>>>  
>>>> `invoke_command'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor.rb:369:in
>>>>  
>>>> `dispatch'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:20:in
>>>>  
>>>> `dispatch'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/base.rb:444:in
>>>>  
>>>> `start'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:10:in
>>>>  
>>>> `start'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/exe/bundle:35:in 
>>>> `block in <top (required)>'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/friendly_errors.rb:121:in
>>>>  
>>>> `with_friendly_errors'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/exe/bundle:27:in 
>>>> `<top (required)>'
>>>> /opt/zammad/bin/bundle:3:in `load'
>>>> /opt/zammad/bin/bundle:3:in `<main>'
>>>> Tasks: TOP => searchindex:rebuild
>>>> (See full trace by running task with --trace)
>>>>
>>>>
>>>> Am Freitag, 17. November 2017 09:50:31 UTC+1 schrieb Martin Edenhofer:
>>>>>
>>>>> It seems hat the index is not existing in elastichsearch.
>>>>>
>>>>> What was the output of:
>>>>>
>>>>> zammad run rake searchindex:rebuild
>>>>>
>>>>>  -Martin
>>>>>
>>>>> Am Freitag, 17. November 2017 09:46:06 UTC+1 schrieb Gunnar Maronde:
>>>>>>
>>>>>> Thanks, I habe done it but now I get the follwing error message when 
>>>>>> starting the reporting: 
>>>>>>
>>>>>> {"error":"Unable to process POST at 
>>>>>> http://localhost:9200/elrond_zammad_production/Ticket/_search\n#\u003cUserAgent::Result:0x007fbd9c2e4328
>>>>>>  
>>>>>> @success=false, @body=nil, @data=nil, @code=\"404\", @content_type=nil, 
>>>>>> @error=\"No such file 
>>>>>> http://localhost:9200/elrond_zammad_production/Ticket/_search, 
>>>>>> 404!\"\u003e"}
>>>>>>
>>>>>> Am Freitag, 17. November 2017 09:24:17 UTC+1 schrieb Martin Edenhofer:
>>>>>>>
>>>>>>> https://docs.zammad.org/en/latest/install-elasticsearch.html
>>>>>>>
>>>>>>> Enjoy,
>>>>>>>
>>>>>>>  -Martin
>>>>>>>
>>>>>>> Am Freitag, 17. November 2017 09:22:52 UTC+1 schrieb Gunnar Maronde:
>>>>>>>>
>>>>>>>> I just updated my zammad installation from Version 1.5 to 2.1 via 
>>>>>>>> "apt-get install zammad". By doing that, elasticsearch was also 
>>>>>>>> installed, 
>>>>>>>> which I did not use before. When I try to open the Reporting in the 
>>>>>>>> Web 
>>>>>>>> GUI, I get the message 
>>>>>>>> Elasticsearch need to be configured! (see attached screenshot)
>>>>>>>>
>>>>>>>> What has to be done for the Configuration? I am running a Debian 
>>>>>>>> 8.9 jessie installation. 
>>>>>>>>
>>>>>>>

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