Re: Upgrading from 1.5.x to 2.1.1

[Vishnu S]

Ah thanks so much Martin.. I was little scared to do an upgrade via source. 
Hope to see 2.0 very soon :) Have few more questions.. will create separate 
thread.. 



On Thursday, 7 September 2017 14:35:15 UTC+5:30, Martin Edenhofer wrote:
>
> Hi Vishnu,
>
> first of all, I would always recomment to use deb/ubuntu packages as in 
> https://docs.zammad.org/en/latest/install-ubuntu.html descriped (this 
> packages also includes the needed ruby and gem versions).
>
> The current stable is Zammad 1.5 - so your have installed the package from 
> stable repo (as in https://docs.zammad.org/en/latest/install-ubuntu.html 
> descriped).
>
> In September we will release Zammad 2.0. If it's release it's show up in 
> stable repo as well.
>
> So if you will keep on stable Zammad release you just need to wait until 
> new stable releases are relesed. Then just update Zammad via apt and all 
> works fine (the package will take care of all dependencies and will execute 
> the update procedure).
>
> PS: The Zammad "tag" 2.1.1 is only prepared for "master" branch (which 
> will be the upcoming Zammad 2.1 - later). In case, just ignore them and 
> keep on stable repo. :)
>
>  -Martin
>
>
> Am Donnerstag, 7. September 2017 10:08:04 UTC+2 schrieb Vishnu S:
>>
>> Hi there,
>>
>> We have installed 1.5.x in production using deb. Now last night, 2.1.1 
>> was released as per https://github.com/zammad/zammad/releases. I'd like 
>> to know if theres any safe way to upgrade directly from source to deb 
>> installation, also if there are any issues in upgrade. The documentation is 
>> a bit confusing and not up to date with latest releases.
>>
>> Current installation is there in /opt/zammad and we have not done 
>> anything apart from whats mentioned in 
>> https://docs.zammad.org/en/latest/install-ubuntu.html 
>> .
>>  
>> System is a DigitialOcean instance with ubuntu 16.04
>>
>> 2.1.1 is in releases https://github.com/zammad/zammad/releases and we're 
>> hoping it will have some major updates. Would you suggest us to do it or 
>> wait for the deb update? 
>>
>

-- 
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https://zammad.com
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Re: Upgrading from 1.5.x to 2.1.1

[Martin Edenhofer]

Hi Vishnu,

first of all, I would always recomment to use deb/ubuntu packages as in 
https://docs.zammad.org/en/latest/install-ubuntu.html descriped (this 
packages also includes the needed ruby and gem versions).

The current stable is Zammad 1.5 - so your have installed the package from 
stable repo (as in https://docs.zammad.org/en/latest/install-ubuntu.html 
descriped).

In September we will release Zammad 2.0. If it's release it's show up in 
stable repo as well.

So if you will keep on stable Zammad release you just need to wait until 
new stable releases are relesed. Then just update Zammad via apt and all 
works fine (the package will take care of all dependencies and will execute 
the update procedure).

PS: The Zammad "tag" 2.1.1 is only prepared for "master" branch (which will 
be the upcoming Zammad 2.1 - later). In case, just ignore them and keep on 
stable repo. :)

 -Martin


Am Donnerstag, 7. September 2017 10:08:04 UTC+2 schrieb Vishnu S:
>
> Hi there,
>
> We have installed 1.5.x in production using deb. Now last night, 2.1.1 was 
> released as per https://github.com/zammad/zammad/releases. I'd like to 
> know if theres any safe way to upgrade directly from source to deb 
> installation, also if there are any issues in upgrade. The documentation is 
> a bit confusing and not up to date with latest releases.
>
> Current installation is there in /opt/zammad and we have not done anything 
> apart from whats mentioned in 
> https://docs.zammad.org/en/latest/install-ubuntu.html 
> .
>  
> System is a DigitialOcean instance with ubuntu 16.04
>
> 2.1.1 is in releases https://github.com/zammad/zammad/releases and we're 
> hoping it will have some major updates. Would you suggest us to do it or 
> wait for the deb update? 
>

-- 
Open Source as Download https://zammad.org || Easy to use as SaaS 
https://zammad.com
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Upgrading from 1.5.x to 2.1.1

[Vishnu S]

Hi there,

We have installed 1.5.x in production using deb. Now last night, 2.1.1 was 
released as per https://github.com/zammad/zammad/releases. I'd like to know 
if theres any safe way to upgrade directly from source to deb installation, 
also if there are any issues in upgrade. The documentation is a bit 
confusing and not up to date with latest releases.

Current installation is there in /opt/zammad and we have not done anything 
apart from whats mentioned 
in https://docs.zammad.org/en/latest/install-ubuntu.html. System is a 
DigitialOcean instance with ubuntu 16.04

2.1.1 is in releases https://github.com/zammad/zammad/releases and we're 
hoping it will have some major updates. Would you suggest us to do it or 
wait for the deb update? 

-- 
Open Source as Download https://zammad.org || Easy to use as SaaS 
https://zammad.com
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