Adam Acord wrote:
I'm looking for ideas on how to implement a call logging/helpdesk
ticketing system utilizing Plone.
Why? For any kind of real load at a helpdesk, Plone is totally the wrong
solution for scalability reasons.
I'm not looking for anything sophisticated, but useful. I also
Bakhtiar A Hamid wrote:
On 7/10/05, Adam Acord <[EMAIL PROTECTED]> wrote:
I'm looking for ideas on how to implement a call logging/helpdesk
ticketing system utilizing Plone. Any ideas? Before everyone
responds "try PloneCollector," I'm looking into it. However, I need
some ideas, as I'm n
On 7/10/05, Adam Acord <[EMAIL PROTECTED]> wrote:
> I'm looking for ideas on how to implement a call logging/helpdesk
> ticketing system utilizing Plone. Any ideas? Before everyone
> responds "try PloneCollector," I'm looking into it. However, I need
> some ideas, as I'm new to Plone (researched
I'm looking for ideas on how to implement a call logging/helpdesk
ticketing system utilizing Plone. Any ideas? Before everyone
responds "try PloneCollector," I'm looking into it. However, I need
some ideas, as I'm new to Plone (researched last couple weeks and
installed yesterday).
I'm
