The main problem seems to be the error message:

"Unsupported request (pty-req)."

Maybe the SSH server only allows file transfers and not interactive sessions (so there is no pty allocation).

You should try to connect using SFTP client instead of ssh. Just use psftp (installed with putty) on command line or download winscp (that use the same private key than putty).

Regards,
Jean-Jacques Doti


Kelly Thomas a écrit :
I used "puttygen" -- which did come with my distribution of Putty. As
far as I was told, they didn't have a problem with my key. We even
validated fingerprints of both keys.

-----Original Message-----
From: Jim Canfield [mailto:[EMAIL PROTECTED]
Sent: Thursday, July 05, 2007 9:44 AM
To: Kelly Thomas
Subject: Re: Connecting to host

Putty handles key's differently than a normal ssh client.  You need to
create a key using the key generator provided by the makers of putty.
Once that is in place, you should be set.

Kelly Thomas wrote:
We have recently been asked by one of our vendors to connect to their
system through SSH. They are a Unix Host - beyond that, I don't have
much information.

We are a 'windows' shop and I'm using Putty version 0.60 to connect
with
a Windows XP Professional machine. I have created a public key and
sent
it to them. They have also sent their public key to me. From what
they're telling me, there should be no password to connect.

When I try to connect it first asks for my passphrase. I'm assuming it
will only do that the first time to validate my key - not sure.

After typing in my passphrase for the key, I get a disconnect message:
Server sent disconnect message type 7 (service not available):
"Unsupported request (pty-req)."

This message appears to be something on their end but they are telling
me it's on my end. Can anyone help?


--

Jim Canfield, CISSP
System Administrator
Tulsa Spine and Specialty Hospital
Phone: 918-388-2331
Fax:   918-388-2734




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