On 11 Dec 99, 21:43, Crescent PR wrote:
> I wonder if anyone has dealt with CyberRebate.com I placed a rather
> large order from them but I've had problems. They were out of stock
> on one item. They packed a note in my shipment saying they already
> credited my credit card but when I checked they hadn't. They also
> overcharged me. The only way to contact them is by email which I have
> tried several times to no avail. I did get most of what I ordered but
> they are unresponsive to my inquiries regarding the problems I'm
> having They claim everything they sell comes with a rebate. Now I'm
> wondering if they'll really send my rebates. I would appreciate help
> from anyone who knows anything about them or how I might resolve
> this. Thanks.
The Better Business Bureau web site has online complaint forms you can
fill out and they perform a dispute resolution service:
http://www.bbb.org/
The Fair Billing and Credit Act protects you from fraudulent or errant
charges on your credit card bills. Know and assert your rights:
http://www.ftc.gov/bcp/conline/pubs/credit/fcb.htm
Alan
[EMAIL PROTECTED]
