I am building a contact center. I have a problem. If system is down, only sems works. In this case, when a customer perform a call, I want to route this call to all agents. I know that sems allow forking. But does it allow "Ring all" ?, that mean all agents receive ringing signal (more than 2), and only one (the first) can receive the call. If yes, can anyone show me how to implement forking in sems. Thanks in advance. -- ======================================================================= Best regards and thanks. Vu Ngoc Kha R&D Department - Software Center - Viettel Telecom 5th Floor - Pacific Ocean Building - 93B - Trung Kinh Street - Cau Giay District - Ha Noi - Viet Nam Mobile Phone: +84-91-5916218 ; +84-98-9353284 Home Phone: +84-36-2-478535 Email: [email protected] [email protected]
_______________________________________________ Sems mailing list [email protected] http://lists.iptel.org/mailman/listinfo/sems
