Hey Mark

Sure, James can be set up this way as any other mail-server. But: Why? Customer management systems (CMS for short) split into two parts: front-end: the interface your staff members uses - and the back-end wich does all the database stuff and outside world communication.

So, your back-end should already set up with a common address used for outgoing mail independent from wich staff member the message was sent.

It sounds more like your CMS needs serious re-work in terms of how it works under the hood then try to relay mails to "solve the symptom".

Matt

Am 16.04.2019 um 17:55 schrieb Mark Gordon:
Is it possible to setup James as a relay to send emails to and from people
that are not setup with an account inside James?  That is just use a
generic account to send email for all from addresses?

The use case is to send out transnational email for ecommerce.  I currently
use an email smtp provider to send out transactional emails (order
confirmations/shipment confirmations etc).  I have a single account with
this provider that sends mail for all the customer service people.

The from addresses will be from email addresses are handled by a different
email system like gmail.  All this system is doing is just sending the
emails out.  The thing is I would rather not create an address on the James
system for every customer service person.  I would rather have a single
authenticated account that is sending out all the email.

Thanks,
Mark



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