Thank you, Jesper. I had set up the FQDN, but we traced the error to a key not being properly built within our SQL DEV environment. Once that was corrected, the issue resolved.
However, I do find this to be a very good article. Thank you for your help. Matthew From: [email protected] [mailto:[email protected]] On Behalf Of Jesper Ankjær Kristensen Sent: Thursday, October 17, 2013 3:57 AM To: [email protected] Subject: [servman] SV: Are you using the Service Manager Portal in a Two Server Environment? Hi. Sorry about the late reply, have you used FQDN when using setup? Then there is a bug in where you need to manually update the webservice settings in IIS. Noted here http://methmal132.wordpress.com/2012/06/14/part-2-system-center-service-manager-self-service-portal-2012-configurations-scsm-2012/ Venlig hilsen Jesper Ankjær Kristensen System Administrator EG A/S Fra: [email protected]<mailto:[email protected]> [mailto:[email protected]] På vegne af Matthew Marr Sendt: 11. oktober 2013 15:20 Til: [email protected]<mailto:[email protected]> Emne: [servman] RE: Are you using the Service Manager Portal in a Two Server Environment? Hi Jesper, To take SSL out of the equation, we opted for http: and non-SSL. However, if we have to put Trusted Domain CA certs on it to resolve the issue, we can do that. Thanks, Matthew From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Jesper Ankjær Kristensen Sent: Friday, October 11, 2013 1:59 AM To: [email protected]<mailto:[email protected]> Subject: [servman] RE: Are you using the Service Manager Portal in a Two Server Environment? Hi Matthew I have seen this error before when running with selfsigned SSL certificates on the WFC host, i solved it by using a private CA issued cert. Venlig hilsen Jesper Ankjær Kristensen System Administrator EG A/S From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Matthew Marr Sent: 10. oktober 2013 21:56 To: [email protected]<mailto:[email protected]> Subject: [servman] RE: Are you using the Service Manager Portal in a Two Server Environment? Hi Casey, Thanks for the reply. We will have about 4,500 "potential" users through the portal, but I doubt we will see half that capacity. As for concurrent use, I doubt we will have 500 users on the portal at any given time. We are having a connection issue, and Microsoft Premier Support is hard-pressed to find the reason. Everything looks good to them, but they cannot find a way around it yet. [cid:[email protected]] We can connect to both servers from a browser, each server can see each other, but the error persists. We have even taken down the firewalls in the TEST environment, and installed from scratch. We are using SharePoint Server 2010 SP1, and all prereq's are fulfilled. This worked in a one-server environment, but have opted for two servers for future growth. Thanks again! Matthew From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Robertson, Casey Sent: Thursday, October 10, 2013 10:44 AM To: [email protected]<mailto:[email protected]> Subject: [servman] RE: Are you using the Service Manager Portal in a Two Server Environment? Hi Matthew, I've only ever implemented a 1 server solution for our environment. We also did non-SSL since we only hit it internally and I didn't want to add any complexity. How many users are you talking about with regard to capacity needs? We have about 1,300 employees and no issues running off of 1 VM. -Casey From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Matthew Marr Sent: Tuesday, October 8, 2013 12:34 PM To: [email protected]<mailto:[email protected]> Subject: [servman] Are you using the Service Manager Portal in a Two Server Environment? Hello, We are building a two-server environment for our Service Manager 2012 portal environment. We have a few questions and are hoping to find the answers here. 1) Microsoft recommends using a two-server environment. Have any of you successfully accomplished this? 2) We are planning on installing it as non-SSL, since it will be for internal use only. Anything to note here? 3) Can we get away with a one-server environment? If so, how many users would be the maximum amount? The two portal virtual servers are Windows Server 2008 R2 Datacenter Service Pack 1 with 2 processors and 8 GB RAM. They will be added to an existing four-server Service Manager 2012 SP1 environment running on virtual servers. Thanks for any advice! Matthew Matthew J. Marr Enterprise Application Management Office of Information Technology The University of Texas at San Antonio One UTSA Circle San Antonio, Texas 78249 office: 210-458-7271 [email protected]<mailto:[email protected]> -- Visit us on: www.eg.dk<http://www.eg.dk> - EG A/S, Main office: Industrivej Syd 13 C, DK-7400 Herning. CVR no.: 84 66 78 11. 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