On Sun, Jun 23, 2002 at 08:47:15PM -0500, Daniel Katz wrote:
> : Shahid I Malik wrote on Sun, Jun 23, 2002 at 03:25:39PM -0500:
> > i have swbell dsl.  service is fine never any outages, i hear techsupport really 
>sucks but i have never needed to call it.  the one thing that sucks is that its 
>pppoe.  but if you use a router like i am then its just like using dhcp...  i get 
>like 135-150 downloading and uploading is 15kbs.  if you are uploading every computer 
>on your lan will be horribly slow (the shared net connection).  if im uploading and 
>want to browse www pages its like modem speed.  
> 
> Unlike Shahid, I have the ability to press enter at least every 72
> columns. (grr)
> 
> Anyway, I live in the same complex as Shahid and I monitor the
> performance a little bit more carefully.  Over the last six months
> we've had three outages.  One for more than a couple hours.  When
> calling SWB tech support I got a recorded message saying:
> 
> "We are currently aware for outages in the 
> following areas {..pause..}  TEXAS".
> 
> I found much amusement in that.  Other than that service is good.
> It's not as good as what they claim it to be.
> 
> I *HIGHLY* suggest getting a newer router with QoS (Quailty of
> Service) capabilities if you're planning on sharing the 
> line at all.  
> 
> My roommate and I will have incredible latency problems (in the 
> arena of 200+ms to SWB's servers (worse to UT Campus) 
> (Ref: 28.8 modems get ~120) if one of us is running something like 
> AudioGalaxy (RIP) or Kazaa and downloading at <15K/s.
> 
> All in all they've got pretty good service.  

with full uploads running (cable, 40-50k/s), my ping rests anywhere
between 700 and 1200 ms. QoS might be the ticket that i heard on irc (as
opposed to the aforementioned fair queueing)

-- 
daniel brown
UT CS undergrad

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