On Tue, Apr 30, 2024 at 12:55 PM Alaric Snell-Pym via Silklist < [email protected]> wrote:
> On 30/04/2024 10:41, Manar Hussain via Silklist wrote: > > > ((fwiw l I've been told that despite a barrister saying otherwise, this: > > +65(5): a correction may be made at any time > > must be read in the context of this: > > + 65(4): a correction must be made if requested with 28 days > > > > At which point it means: a correction must not be made if requested after > > 28 days. > > Ugh. I'd interpret that as that corrections requested within 28 days > must be made, but corrections outside of that MIGHT be made. Or might > not. I and the area specialist barrister with 3 decades of experience both agree with you, and consider it obviously so. > I'm sorry you're having to deal with that. Dunno where you are > right now, but are there people motivated to at least be seen to be > Doing Something you can appeal to, like MPs? And involve the local press? > The MP and a councillor were diligently useless - only willing to mediate and confirm the ask teh council for assurances nothing undue was done. But the council recently accidentally offered a new appeal window and have reluctantly been forced to mostly correct the bill. But they are clear they will continue to force me or others to pay the higher miscalcuated amount where they can so I'm drafting a formal complaint about the ethics displayed to the CEO's office which they are required to consider, We'll see. > Interestingly, having done some work within the UK government, I've > found that all the people on the inside are really lovely. They're > dedicated to providing good outcomes to the citizens who use the > services. But they're hampered by budget restrictions and policy set by > politicians. I'm sure this means that horrible people will thrive in the > sorts of roles where appeals over money and the like are decided > (because non-horrible people will hate the pressures they're put under > to not be compassionate), but in general, civil servants seem to be > pretty well-meaning people; at least here in the UK! > That's my sense to but recall Hanlon's razor: never attribute to malice that which is adequately explained by stupidity. Alas things often look stupid to us because we don't understand the other person's mindset which makes that thing seem obvciously right to them. It's usually about culture/values which at least brings this all closer to on topic. What's interesting is how values/culture often evolve such that large organisations (or societies) become very stupid or down right amoral without anyone in the org meaning to, or even being present to that. Cf Kafka on oppressive bureaucracy or Orwell on how we end with it. > -- > Alaric Snell-Pym (M0KTN neé M7KIT) > http://www.snell-pym.org.uk/alaric/ > > -- > Silklist mailing list > [email protected] > https://mailman.panix.com/listinfo.cgi/silklist >
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