Gautam John said the following on 04/10/2007 13:27: > As part of my work, I'm helping to try and institute systems for CRM and SCM > because we work with many local branch offices, > > Also, is there a way I can/should combine inventory/SCM management and > CRM/donor management?
I explored this a year ago. My conclusion was that the only way to do something efficiently was to implement an OSS ERP system like Compiere. There are others now that are totally web-based as well. ERP will allow you to create suppliers (donors), customers, and manage inventory. You can also integrate your accounting systems with it. Be warned, implementing Compiere is a pain. The web-based ones may be a bit better. Ram