On 10/4/07, Gautam John wrote:
>
> I have been evaluating Salesforce [2] for CRM in terms of Donor and Pledge
> management and it seems to be just what we need. However, it is pretty weak
> (and please correct me if I am wrong) in terms of inventory management.
> Hence, I've been using Zoho CRM [3] and it seems to be an ideal starting
> point for us for inventory management.
>

I did a project using civiCRM a while back, it does donor and pledge
management pretty well, and has some level of CRM like functionality:

http://civicrm.org/

however to my knowledge its pretty weak also on the inventory
management front....

But its based on drupal (www.drupal.org), and installs as drupal
module. Drupal has an inventory management product/module... i have no
idea how difficult it is to integrate/customize the two
functionalities....


> What we're now looking at doing is enabling online sales of our books. We
> have a rudimentary system [4] but it does not allow for online payment nor
> does it take in to account SKU availability. Is there a simple way of
> setting up an online sales and payment portal that also takes in to account
> inventory available?
>

CiviCRM has a payment portal called CiviContribute but its for
receiving pledges and donationsm, and not for selling items online...
However Drupal has an online commerce module...which allows selling
items in a an inventory, and integrates with various payment gateways.

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