Charles Haynes [22/01/10 20:39 +1100]:
On the other hand, it sounds like appropriation of the term "jugaad" by rich multinational corporations to describe some supposedly unique Indian corporate mindset enabling white collar solutions to foreign problems is a more than a little smug.
More than smug, its just plain stupid. Jugaads never do have to live up to SLAs, or pass safety inspections, require certification etc. Having a corporation cut corners like that doesn't make as much sense as a consultant's ppt sounds. But maybe these are the same consultants that promiscuously borrow terms and concepts from sun tzu's 'the art of war' .. that is, just enough to write a bestseller < 100 page paperback management book about it.
