Happy to be corrected but I've used client data quite happily to provide 
additional services back to them. 

If I aggregate the data and flog it to others then I need permission 

> On 19 Oct 2016, at 13:39, Suresh Ramasubramanian <[email protected]> wrote:
> 
> My bet is that any IP the company derives by making use of client data – even 
> for testing purposes – will very likely meet with a successful claim from the 
> customer’s IP / copyright attorneys.
> 
> Operational metrics are what the approval extends to.  NOT new product 
> development based on those metrics.
> 
> I think you’ll find a standard clause in most such contracts which state that 
> any tools, scripts or similar that the vendor develops for work / processing 
> of the customer data have IP assigned to the customer.
> 
> Gaining control of ALL the deliverables of any such outsourcing assignment is 
> generally standard best practice in the industry.
> 
> I am sure we have enough corporate / IP attorneys here who can comment.  
> Every other silk member seems to be an NLS alumnus or friends with one. ☺
> 
> --srs
> 
> On 19/10/16, 5:04 PM, "silklist on behalf of Bhaskar Dasgupta" 
> <[email protected] on behalf of 
> [email protected]> wrote:
> 
>    The data belongs to the customer but the supplier has approval to use that 
> data. For operational metrics. 
> 
>    What I suggested was to make that into a product instead of just a stupid 
> sla operational report. 
> 
>    Jai ho
> 
> 
> 
> 

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