Dear All,

Meanwhile I found that AA prompts are in the
/var/sipxdata/mediaserver/data/prompts directory. Is it correct?

At least if I copy autoattendant.wav from /usr/share/www/doc/stdprompts_ru
to /var/sipxdata/mediaserver/data/prompts AA starts speak Russian.

But when I set language (on localization page back to English, AA continued
to speak Russian, while voice mail prompts returned back to English.

 

Should the system copy files from /usr/share/www/doc/stdprompts_ru to
/var/sipxdata/mediaserver/data/prompts automatically when applying the
language?

 

Am I doing something wrong?

I created localization package containing just voice prompts, and the
package is just tar file.

Could it be something wrong with my system? The exact version is SIPxchange
ECS (3.10.2-013153 2008-07-22T03:38:43 oem-centos5), it was upgraded from
3.10.1.

 

Thanks in advance,

Nikolay.

 

  _____  

From: Nikolay Kondratyev [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, August 26, 2008 9:17 PM
To: '[EMAIL PROTECTED]'
Subject: RE: autoattendant default voice prompt localization

 

Forgot to mention the sipx version - 3.10.2

 

  _____  

From: Nikolay Kondratyev [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, August 26, 2008 9:06 PM
To: '[EMAIL PROTECTED]'
Subject: autoattendant default voice prompt localization

 

Hi all,

I'm working on localization of voice prompts.

I recorded about 70% of voice files in localized language.

After installing localization package (just voice prompts) and applying the
language I can hear voicemail system localized prompts.

But I can not hear localized default autoattendant prompt. 

I checked that /usr/share/www/doc/stdprompts_ru/autoattendant.wav is ok
(format and language).

But when I listen autoattendant prompt through the ui or by dialing to the
AA extention, I still hear the default English prompt.

 

Can somebody please advise where to look for?

 

I'm not sure if the snapshot will be useful in this case. Should I provide
it?

May be just one log file? Or may be you'll point me what records in which
log file should I look for?

 

Thanks in advance,

Nikolay.

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