Hi Misha,

Thanks a lot for the clarification.

I'm calm now. 

:-)

Thanks and regards,

Nikolay.

 

  _____  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Misha Vodsedalek
Sent: Wednesday, August 27, 2008 6:14 PM
To: [EMAIL PROTECTED]
Subject: Re: [sipX-dev] autoattendant default voice prompt localization

 

Hi Nikolay!

 

The system is doing exactly what it is supposed to do.  This behavior was
brought up at the time when I was planning localization changes.  The
default auto-attendant prompts are created (well - copied) at the build time
and are not affected by the language setting on the Localization page.  The
reply I got when inquiring about the lack of the ability to localize these
prompts was that these default prompts are in the majority of cases replaced
by custom prompts anyway - thus not to worry about them.

 

If you replace the default prompts installed from the RPM, the new prompts
will be always used - changing the language setting back to English makes no
difference.  The proper - or maybe the expected - way of changing the
prompts to let's say Russian is to upload them as custom AA prompts.

 

Cheers,

Misha

 

"Nikolay Kondratyev" <[EMAIL PROTECTED]> wrote in message
news:[EMAIL PROTECTED]

Dear All,

Meanwhile I found that AA prompts are in the
/var/sipxdata/mediaserver/data/prompts directory. Is it correct?

At least if I copy autoattendant.wav from /usr/share/www/doc/stdprompts_ru
to /var/sipxdata/mediaserver/data/prompts AA starts speak Russian.

But when I set language (on localization page back to English, AA continued
to speak Russian, while voice mail prompts returned back to English.

 

Should the system copy files from /usr/share/www/doc/stdprompts_ru to
/var/sipxdata/mediaserver/data/prompts automatically when applying the
language?

 

Am I doing something wrong?

I created localization package containing just voice prompts, and the
package is just tar file.

Could it be something wrong with my system? The exact version is SIPxchange
ECS (3.10.2-013153 2008-07-22T03:38:43 oem-centos5), it was upgraded from
3.10.1.

 

Thanks in advance,

Nikolay.

 


  _____  


From: Nikolay Kondratyev [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, August 26, 2008 9:17 PM
To: '[EMAIL PROTECTED]'
Subject: RE: autoattendant default voice prompt localization

 

Forgot to mention the sipx version - 3.10.2

 


  _____  


From: Nikolay Kondratyev [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, August 26, 2008 9:06 PM
To: '[EMAIL PROTECTED]'
Subject: autoattendant default voice prompt localization

 

Hi all,

I'm working on localization of voice prompts.

I recorded about 70% of voice files in localized language.

After installing localization package (just voice prompts) and applying the
language I can hear voicemail system localized prompts.

But I can not hear localized default autoattendant prompt. 

I checked that /usr/share/www/doc/stdprompts_ru/autoattendant.wav is ok
(format and language).

But when I listen autoattendant prompt through the ui or by dialing to the
AA extention, I still hear the default English prompt.

 

Can somebody please advise where to look for?

 

I'm not sure if the snapshot will be useful in this case. Should I provide
it?

May be just one log file? Or may be you'll point me what records in which
log file should I look for?

 

Thanks in advance,

Nikolay.


  _____  


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