On Sun, 2008-11-02 at 20:37 -0500, Alfred Campbell wrote:
> Folks, 
> 
> I was testing the Counterpath CMC against sipXconfig and something
> isn't right. A couple issues: 
> 1. In provisioning the client via sipXconfig you do this following the
> normal phone model where you enter a Serial Number (mac address). This
> doesn't work well for soft clients as we can't expect users to dig
> through CLI or windows networking menus to find this.
> 
> 2. Even if you put the proper mac address into sipXconfig the Client
> asks for 3 parameters during provisioning. 
>         
>       * User
>       * Password
>       * Server IP

We should never encourage the users to use an IP address when there is a
name available (as is always the case for the sipXecs system) - most
especially with a mobile client like a softphone.

> I am guessing the user/password is for the account I want to provision
> and the server ip is for the sipXconfig box?  None of these work.
> 
> This was tested against 3.11.7-013842.
> 
> Can anyone explain how they envisioned this to work? Lots of work has
> gone into this plug-in and I would expect there is a method to this
> madness :)
> 
> Thanks,
> 
> Al
> 
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