Damian wrote:
> Paul Mossman wrote:
> >> Any objections to an Improvement JIRA for this?  Thanks. 
> > 
> > There were no objections, so I raised: 
> > 
> >    XCF-3581: Send Emergency Dial Rule calls via sipXproxy 
> by default 
> > (change profile generation)
> > 
> 
> Sorry I missed it yesterday but opening an issues is probably 
> premature.
> You do need to give people more time to raise objections.

OK.  How long is enough time?


> > Note though that this issue is related to: 
> > 
> >    XCF-3575: Invalid LG-Nortel config file generated when Emergency 
> > Dial Rule is enabled
> > 
> > This error actually allows LG-Nortels to trigger the new Alarm 
> > notification behaviour.
> > 
> > Damian, you recently set the XCF-3575 Fix Version to 
> 3.11.12.  If that 
> > fix does go into 4.0, then LG-Nortel emergency calls will 
> (by default) 
> > also fail to trigger the new Alarm notification.
> 
> I added it since I assumed that there is a simple error in 
> config file generation...
> 
> > 
> > I know we're trying to close off 4.0, but consider also including 
> > XCF-3581.  Otherwise, the new Alarm notification behaviour 
> won't be of 
> > much use.
> > 
> 
> I think it's more important for the emergency call to go 
> through than it is for it to raise alarm. But that just me.
> 
> I have been told many times that emergency calls should go 
> directly to gateways. If we are changing it now I want to see 
> a clear statement that this is a new policy at the minimum 
> from Scott and Martin rather than just silent approval of it.

My assumption for XCF-3581 was that if we added the new Alarm
notification behaviour, then we expect it to be usable.  But, it would
seem that there's more to it than that.

Hopefully we agree that:
 - It should be possible to configure the (capable) phones to send
Emergency calls directly to the gateway, for reliability.
 - It should be also possible to configure the phones to send Emergency
calls via sipXproxy, so that an Alarm email can be sent.

If so, then we have two issues to resolve:

1. Which of the above two should be the default?

2. You cannot currently use sipXconfig to configure Polycoms to send
Emergency calls via sipXproxy.  At least not while the Emergency Dial
Rule is enabled, which is a prerequisite for an Alarm email.


-Paul
[email protected]


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