I worked on the specifications for a 911 notification system for a regional bank last year, who happened to be using a CS1000 PBX. Because of its limitations, we were looking for a program to add to it that met their emergency needs. I think those requirements line up well with your development work. If you look at Schools, Corporate campus, you can see some additional requirements as well.
Time of Day Routing - notification can change based on the time of day - daytime local staff, night time possibly remote staff Based on groups of extensions - extensions in one building may have a different set of responders than those in another area of the building Creating a log of messages that were sent is probably prudent for liability reasons. 911 Call from ext xx - contained in Range A - time of day is Daytime - call group of responders Daytime A 911 Call from ext yy - contained in Range B - time of day is Nighttime - call group of responders Nighttime B The list of responders should be both IM and email addresses with canned messages Additionally, in E911, you typically have a location identifier for each extension. I believe this should be part of the database. When the call comes in, it should indicate Ext number, user name, and location. As an example, a building could be codes in quadrants - North, South, East, and West. Floor 2, north end of building would be 2N. When Emergency personnel are dispatched, its critical to meet them at the door and know where to take them for their response. The emergency responders should have a canned message that states something like "911 call reported Ext 2507 2N04" This is simplified, but gives some ideas for consideration if you are going to expand on this feature. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Damian Krzeminski Sent: Wednesday, June 17, 2009 10:50 AM To: [email protected] Subject: Re: [sipX-dev] Sending notifications over IM - how to specify receivers? Andy Spitzer wrote: > Woof! > > On Wed, 17 Jun 2009 13:26:05 -0400, Robert Joly <[email protected]> > wrote: > >> would it make sense to add the ability to assign canned roles to a >> group > > Sounds good. In addition, there should be an "additional addresses" > section to be able to add external or non-group users to the list as > well (things like IM 'bots and e-mail lists should not have to be users > to get notified). > > Exactly: It would have to be "in addition to" and not "instead of" specifying the address. Alarm notification address might be a different address from any of the users' addresses used for voicemail notification. D. _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/
