Arjun Nair wrote:
> Scott Lawrence wrote:
>   
>> Damian Dowling writes:
>>
>>     
>>> This is a deal breaker for us, we don't really have the expertise in
>>> house to start altering code. Is this 30 call limit configurable?
>>>       
>> Looking at the code briefly, it looks as though the ACD itself has an
>> optional configuration parameter that could be used to override it (I'm
>> not 100% sure on this point - I'm far from the expert on this
>> component), but sipXconfig doesn't generate that parameter at all, so it
>> defaults to the hardcoded 30.
>>
>>     
>
> So, here's something you can try:
>
> DISCLAIMER:
> I have not tested this, so I am not sure if it will work, and I don't know 
> how stable your acd server is going to be, above the hard-coded 30 call 
> limit. Try it at your own risk.
>
>
> 1. Open up /etc/sipxpbx/acd/sipxacd-server.xml
> 2. Add the following 6 lines, indicated by the '+' sign, in-between the 
> "server-name" setting and the "log-dir" setting.
>
>     <setting name="server-name" hidden="yes">
>       <!-- index -->
>       <type required="yes">
>         <string required="yes" />
>       </type>
>       <value>sipxacd</value>
>     </setting>
> +    <setting name="max-calls-allowed" advanced="yes">
> +      <type>
> +        <integer min="10" max="600"/>
> +      </type>
> +      <value>30</value>
> +    </setting>
>     <setting name="log-dir" advanced="yes">
>       <value />
>     </setting>
>
> 3. Restart sipXconfig. Then log into it as admin, navigate to the ACD Server 
> configuration page, click advanced, and you will see a field called 
> "max-calls-allowed". Fill in your new max call limit, and click Apply. 
> Navigate to the Call Center page, and activate the ACD Server. This should 
> generate a new ACD Config file with the modified max-calls-allowed attribute, 
> which in turn should override the hard-coded limit.
>
>
> Arjun
>   

Arjun,

Thanks, I will that a test along with Pawel's custom build.

Thanks for the help.
Damian
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