Marden Marshall ha scritto:

On Sep 12, 2009, at 3:43 AM, Alberto wrote:


Hi Marden,
no need to say in my CentOs PBX system I don't have Firefox neither the Gimp. The real point here is: I'm happily running CentOs 5.3 and I installed sipxecs via yum, it's a recommended best practice to change CentOs repos to version 5.2? Could it lead to some untested OS incompatibilities between versions? That of course might cause the system not to be thoroughly tested as wanted?

Said that: you are in perfect right to manage repos file if sipxecs was installed from the iso. And again you are in perfect right to ask me to install a production system using only CentOS 5.2 or simply stick to the version distributed with the iso. But I believe you cannot predict why some user is using CentOs 5.3 or 5.1. They might support other software with different requirements on the same box. I believe there are many reason that should suggest to leave this decision to the admin.

We do not support a "clean install" of sipxecs via RPM's. The RPM's are only provided to allow a user, who has previously installed sipxecs using our supplied ISO, to perform a software update. Therefore, to first install some random version of CentOS and then to install sipxecs via RPM's, you do so at your own peril.
The fact the "clean install" via yum is not officially supported is quite new to me. Definitely the iso as the "only" choice it is a new requirement introduced with version 4.0.x, because before I always preferred a "clean install", and as far I remember this was the only way to install not so long ago. Just to mention what everyone can read the wiki states the iso is the "EASIEST WAY" not the only supported way. Anyway I respect that official support change, but I don't understand why I'm allowed to install on an unsupported centos 5.3 (I did not see any warning - probably it was introduced in 4.0.2?) and a yum update is allowed to mess up my working system without even a warning.

Basically: do whatever you like on the supported iso, that is a self contained full pbx, but let me try my own peril with the OS of my choice not causing please more suffering than needed.

What is currently happening looks like an Office 2000 install that wants to transform Vista in Windows 2k, instead of simply telling the user "Sorry OS not supported".

As I said before I'm happy to use the ISO and CentOs 5.2 in a production environment in the future, but is reasonable that my working systems based on CentOs 5.3 get messed up for an yum update that has nothing to do with the OS itself?


Don't like very much the statement about buying a commercial license. Is the commercial product thoroughly tested against every possibile OS software update? Was not the commercial product based on the same code based of the open source one? What is compatible with last OS update on the commercial product, which I believe could be a super-set of the open source one, shouldn't be compatible with the open-source?

For our commercial product, SCS, we supply the customer with the OS and SCS software bundled together, i.e. an ISO install. We then provide the customer with ongoing OS updates for their installed system. These updates are supplied directly from Nortel's own repositories, not from CentOS repositories. For example, when we released 4.0 (SCS 3.0), we also included an OS upgrade which brought the customers servers from CentOS 5.1 to CentOS 5.2. If we deem that it is beneficial to our customers, we will, in a future release, upgrade their servers to CentOS 5.3, etc. In all cases, we only release these OS updates after they have been thoroughly tested in conjunction with the SCS software and our recommended server hardware.

What I see here is an unnecessary and potentially disruptive obsession over what version of OS is running on ones PBX. Do you worry about which version of VXWorks OS is running on your Polycom phone or which version of Linux is running on your Snom phone? I'm certain that you do not. Instead, you rely on the vendor to deliver a solid working combination of OS and application software. That is exactly what we are trying to accomplish here.

Perfectly clear. But sorry, this does not justify the suggestion you gave before to buy a commercial license. I'm sure there are better reasons to do that.

Alberto
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