Whar are your decive settings in Dialplan? Dial Plan Dialplan for all lines on this phone. Each line may be configured independenty, see that lines settings. Impossible Match Handling send immediately give reorder tone allow user to dispatch (Default: allow user to dispatch) If 'send immediately', the digits entered up to and including the point where an impossible match occurred are sent to the server immediately. If 'give reorder tone', give reorder audible tone. If 'allow user to dispatch', allow user to accumulate digits and dispatch call manually with the Send soft key. removeEndOfDial (Default: checked) If checked, strip trailing # digit from digits sent out. Digit Map For default dialplan, set value to "[2-9]11|0T|100|101|011xxx.T|9011xxx.T|1[2-9]xxxxxxxxx|91[2-9]xxxxxxxxx|9[2-9]xxxxxx|*xx|[8]xxx|[2-7]xx" digitmap
When this attribute is present, number-only dialing during the setup phase of new calls will be compared against the patterns therein and if a match is found, the call will be initiated automatically eliminating the need to press Send. Time out Timeout in seconds for 'T' feature of digitmap. What you describe is the "normal" way I setup a system, to allow the user to dispatch. I instruct the users to dial the number then press send or pickup. Picking up the handset to dial any call will work fine for "internal" calls, because if you have a 3 or 4 digit dialplan it sees a "match" of the string and sends it, not waiting for additional input from the user. Check your device settings against your 501 and see if there are any differences. Remember also, the 501 might have exactly the same settings but that the device is pretty much EOL, in that Polycom will not be factoring the device into any more firmware upgrades. Does this help answer anything? On Sat, Nov 14, 2009 at 1:45 AM, Todd Hodgen <[email protected]> wrote: > I’ve noticed while using a Polycom 450 phone on 4.0.3 some differences in > dialing from the phone. For example, calling a number with pre-dialing on > the pad, and then lifting the handset produces a completed call. Yet, > picking up the handset and dialing the same digits, the call either doesn’t > go out without pressing send, or it errors, depending on the setting in the > dial plan. The problem is fixable by changing the dial string, but it seems > odd that it works when predialed and terminates correctly, but doesn’t when > dialed with the handset lifted. > > > > I tried the same with a Polycom 501 and didn’t have these differences. > This is running both phones on 4.2 bootrom, and 3.1.3c split firmware. Is > this an expected behavior, or something that has been seen before, or > something that should be written up for Jira? > > > > Todd > > > > _______________________________________________ > sipx-dev mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev > sipXecs IP PBX -- http://www.sipfoundry.org/ >
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