Todd, Dialing on-hook on the Polycom phones just bypasses the local digit map in the phone. This is a fairly useful debugging test if a user is having trouble dialing a particular number you can have them test it on-hook to see if you have a digit map problem.
Mike -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Todd Hodgen Sent: Sunday, November 15, 2009 4:16 PM To: 'Dale Worley' Cc: [email protected] Subject: Re: [sipX-dev] FW: Polycom 450 dialing anomoly? Thanks for the comments Dale. I've been able to work around this and have the numbers go out after dialing is complete. My comments here were just to ensure that what I was seeing was the desired results, as I was getting different results with different Polycom phones. Based, on your comments, I'm guessing what I am seeing is what I should be seeing. -----Original Message----- From: Dale Worley [mailto:[email protected]] Sent: Sunday, November 15, 2009 10:55 AM To: Todd Hodgen Cc: [email protected] Subject: Re: [sipX-dev] FW: Polycom 450 dialing anomoly? On Fri, 2009-11-13 at 22:45 -0800, Todd Hodgen wrote: > I�ve noticed while using a Polycom 450 phone on 4.0.3 some differences > in dialing from the phone. For example, calling a number with > pre-dialing on the pad, and then lifting the handset produces a > completed call. Yet, picking up the handset and dialing the same > digits, the call either doesn�t go out without pressing send, or it > errors, depending on the setting in the dial plan. The problem is > fixable by changing the dial string, but it seems odd that it works > when predialed and terminates correctly, but doesn�t when dialed with > the handset lifted. There's a general feature of sip: a phone only sends its request when the user has finished dialing the number. The problem is for the phone to determine when the user has finished dialing the number. In some cases, the user does something which indicates this, for example, lifting the handset after dialing on-hook. But when the user dials after lifting the handset, the problem is harder. In general, the user has to press a "dial" button. But many phones can be programmed to know when the number is finished by the pattern of digits. The difficulty with using that feature is for sipXecs to compose a pattern which reflects all possible correct dial sequences. That is harder than it sounds, and so currently sipXecs does not currently attempt to do so. If there was enough customer demand, we would put in the work to exploit that feature. Dale _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/
