Hi ,
 
I verified the below scenario on build software SCS- 4.1.6-017813 still
i am observing this issue.
When user play the unheard message from the SAVED folder NOTIFY goes
with wrong value as shown below
 
Messages-Waiting: no\r\n
Message-Account: sip:[email protected]\r\n
Voice-Message: -1/1 (0/0)\r\n
 
It should not send the value -1 in Voice-Message so MWI still glowing.
It is good to try  with different client also because some client may
stop MWI when message waiting is no.
 
Thanks,
Vignaraj Hegde
________________________________

From: [email protected]
[mailto:[email protected]] On Behalf Of Vani Hebballi
Sent: Wednesday, January 20, 2010 6:07 PM
To: HEGDE, VIGNARAJ AVAYA (AMR:9T40)
Cc: Dev-list
Subject: Re: [sipX-dev] Regarding voicemail UI errors


After moving the unheard message to the Saved folder and playing the
unheard message from saved folder (web UI) , status of message should
change from unheard to heard after refreshing and MWI should stop
glowing and when tried to retrieve VM by dialing 101 "You have one saved
message" should be prompted.

I verified the mentioned scenario on build software SCS-4.1.6-017741, it
is working as mentioned above which is expected. 

Thanks,
Vani

HEGDE, VIGNARAJ AVAYA (AMR:9T40) wrote: 

        Hi All,
         
        Below is the scenario and the observation,
         
        Precondition : 
        1.Register two phones with used ID 300 and 301. 
        2.Voicemail is enabled for both the users. 
        
        Steps to reproduce : 
        1.Call user 301 from 300. 
        2.Reject the call on 301, call rolls over to voicemail, deposit
the voicemail for 301. 
        3.Login to the end user portal of user 301. 
        4.Without listening to the message , move it to the saved
folder. 
        5.Navigate to saved folder and PLAY the message from web UI
option. 
        
        Expected response : MWI should stop glow and when tried to
retrieve VM by dialing 101 "You have no messages in your inbox" should
be prompted. 
        
        Actual response : MWI does NOT stop glowing but when tried to
retrieve VM by dialing 101 "You have no messages in your inbox" is
prompted which is expected. 
         
        Please let me know if there is any Jira issue reported for above
mentioned problem if no i would like to go ahead with reporting it as a
new issue found.

        Regards, 
        Vignaraj Hegde 

         
        
________________________________


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