> ------------- > As shown in the screenshot above - transferred call shows a duration > of 15 secs . This is not the actual call established time between the > users. This is the ringing time of user 152 (at this point of time > call will not be established between users 150 & 152). > IMHO this transferred call should not show any duration as there is no > call established between users. > > Please advise if I am wrong or missing something.
I think that's just fine. It shows what really happened, including that the 15 second call was with the Click To Call agent, and when we get around to building tracing off of the CDRs, it will be good to have both legs available. This is exactly what CDRs would show if you asked an assistant to "please get me joe on the phone" and they made the call for you and then handed it off. _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/
