MOSSMAN, PAUL (PAUL) wrote:
Vani wrote:
...
-->Later after importing, admin happened to see that there was a spelling
mistake
in the first name of the contact in one_csv file. Admin corrects the spelling
mistake in the first name and imports it again.
Expected result : In user 201's phonebook the same contact should get updated
with the correct spelling in the first name.
Actual result : Instead a new contact with corrected spelling gets added which
is
incorrect. Hence, adding two contacts one with correct spelling and one with
wrong
spelling but with all other contact details same.
Observation : Whenever either of First name / Last name / Phone number(Work) are
edited , the contact is added as a NEW contact in end user phonebook BUT when
other contact details like Department, location, email id, IM ID or any other
details are edited , the same contact gets UPDATED in the end user phone book.
This is design intent.
CSV import will only ever add new entries, or overwrite existing ones.
The combination of First name, Last name, and Phone number(Work) are used as
the key, in order to differentiate new vs. existing entries.
-Paul
[email protected]
I still feel this is incorrect, adding as a new contact when First name/
Last name / phone(work) number are changed for the existing contact and
imported.
For instance, admin has imported 10 contacts in the csv format. After a
few days , admin is informed that 4 contacts *Last name* is changed and
other 2 contacts *work phone numbers* are changed.
--Admin updates the csv file accordingly and imports it.
Actual Result : User 201 who is in the consumer group will be seeing
totally 16 contacts in his end user phonebook as totally 6 contacts are
modified and they are added as new contacts to the phonebook. And user
201 will NOT know which are the updated contacts and which are obsolete
leading to a confusion.
IMHO, I feel this is a bug.
Please share your opinions.
Thanks,
Vani
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