Tony Graziano <[email protected]> wrote on 27-04-2010 12:02:18:
> > The purpose behind requesting XX-8070 was to allow "system" music on > hold to play a stream from the beginning for each caller placed on hold. > > Example: Caller hears main AA greeting and chooses a key press > (which sends call to hunt group), MOH starts playing MOH audio from > the beginning for each caller. > > This was the behavior in 4.0x, and it was helpful in being able to > record a promotional or advertising message with the expectation > that the caller would hear the beginning of the message each time > the MOH was played for a caller. > > Knowing it would require a unique stream for each caller on hold, > and probably use more resources, I had asked that this be an admin > configurable option since some people would not care. I think I understand what you and Paul M are saying. Personal Music Directory will always be linear. System Music Directory will be loop by default and can be made linear per user if the Users MOH setting is changed from "Use System Configuration" to "System Music Directory" and "restart MOH loop" is selected. If I understand it correctly this option should not be visible to the users, only to the admin. Maybe a better name for "restart MOH loop" would be "play from Start", with a warning about resource usage. Doing it like this means there is no option to always start a new stream unless this is configured explicitly for every user. Maybe a "restart MOH loop/play from Start" option on the <Features>, <MOH> screen is desirable as well? Best regards / Mit freundlichen Grüßen / Sincères salutations Paul Scheepens > On Tue, Apr 27, 2010 at 4:27 AM, Paul Scheepens <[email protected]> wrote: > > ----- Message from Scott Lawrence <[email protected]> on Mon, 26 > > Apr 2010 11:36:53 -0400 ----- > > > > On Mon, 2010-04-26 at 11:07 -0400, Mossman, Paul (Paul) wrote: > > > Hi all, > > > > > > XX-8070 [1] requests per-User configuration of MOH linear vs. loop. > > > > > > The terminology used here is confusing... In both the "linear" > > and "loop" mode, all files are played in a continuous loop following > > an alphabetically sorted filename order. > > > > > > But in "linear", the stream is re-started from the beginning each > > time it is used. In "loop" you simply enter the stream wherever it > > happens to be playing at the time. > > > > > > The mode you now get depends on which Audio Source is being used: > > > > > > Personal Music Directory --> "linear" > > > > > > System Music Directory ----> "loop" > > > > > > > > > XX-8070 specifically requests the ability to configure (per-User) > > "linear" vs. "loop" when using System Music Directory. It does not > > ask that this configuration be obeyed when using the Personal > Music Directory. > > > > > > If implemented as requested, I think this behaviour would confusing. > > > > > > > > > Is the "loop" mode really required? If not, then we could use > > "linear" mode for both types of Music Directory Audio Sources. This > > would make both the UI and implementation much simpler. > > > > > > > > > If the "loop" mode is required, then XX-8070 is going to take some > > more thought. > > > > I believe the issue is that 'loop' consumes fewer cycles, because > > there's really only one thread pulling from the source - it duplicates > > the RTP packets to all recipients. The 'linear' mode would require that > > each recipient have an unique stream. > > > So the configuration should be something like: > Personal Music Directory --> Use one stream for all users > (fewer resources, no fixed starting point) > -> Start new stream for > each user (can use introduction text) > > System Music (Directory) --> Use one stream for all users > (fewer resources, no fixed starting point) > -> Start new stream for > each user (can use introduction text) > -> Use system audio input (fewest?? > resources, needs external source) - (see below) > > The linear mode also would not make any sense when the source is > > external through the system audio input. > > > Loop does not make much sense as well in this case, there is nothing to loop. > That's why I would make "Use system audio input" part of the > selection options of the System Music Directory > (and skip the "Directory" part, so make it "System Music"). > > Maybe this option should be available for the Personal Music > Directory as well, but I think that could be overkill. > > Best regards / Mit freundlichen Grüßen / Sincères salutations > > Paul Scheepens >
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