Hi Martin,
I am really interested in developing such an application on sipXecs as auto dialers are essential part of any contact center solution providers. Also I want to know that is it possible to integrate Microsoft SQL server with sipxecs for VM and ACD managements. Means can we use MSSQL instead of Postgres SQL. Regards Rajib From: Martin Steinmann [mailto:[email protected]] Sent: Thursday, May 27, 2010 7:58 PM To: Rajib Deka; [email protected] Subject: RE: [sipX-dev] sipxecs auto dialer Rajib This could be built as a standalone new sipXecs application similar to the existing paging server. You could do this as a FreeSWITCH app as well as Josh pointed out similar to the way we implemented IVR and VM. In both cases we used Java. Contact me if you are interested to discuss this further --martin From: [email protected] [mailto:[email protected]] On Behalf Of Rajib Deka Sent: Thursday, May 27, 2010 9:48 AM To: [email protected] Subject: [sipX-dev] sipxecs auto dialer Hi List, We are planning to deploy sipX as out enterprise PBX server and call routing agent with OpenSIPS. We have a set of Auto Dialers developed in C# and we are using Asterisk manager Interface to dialed out the calls via Asterisk server. But I have not seen any interface in sipX using which we can design and implement auto dialers. Our dialers will basically dial out 100 CPS to different customers and if customer answers, the call will be transferred to out agents. So, is there any API or some interface to developed auto dialer on sipX. Regards Rajib
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