Martin,
Thanks for your much appreciated reply. Regarding VM my question was, is it possible to store voice mail messages to some DB table instead of storing it to file system? Regarding autodialer, I will go through the sipXpage source and come back to you. Thanks Rajib From: Martin Steinmann [mailto:[email protected]] Sent: Tuesday, June 01, 2010 6:20 PM To: Rajib Deka Subject: RE: [sipX-dev] sipxecs auto dialer Rajib We are happy to help you develop this application. The first thing we have to agree on architecture so that it fits together with the rest of the system. Have you had a chance to look at the Group Paging server implementation? The project is called sipXpage and you find it in the source tree. It is a standalone component that communicates over SIP with the rest of the system. It then has a management interface so that sipXconfig can configure it. I suggest that the auto-dialer look very similar. Re: Database: Neither the ACD nor the VM application require a DB. The Postgres DB is only used by the management sipXconfig to store config data as well as by the CDR system to store call info. It uses a standard ODBC connector so that there shouldn't be an issue connecting it to MSQL. For an ACD we work with the openACD project now to create a new skills based and scalable ACD to replace the current ACD in sipXecs. --martin From: Rajib Deka [mailto:[email protected]] Sent: Tuesday, June 01, 2010 3:11 AM To: [email protected]; [email protected] Subject: RE: [sipX-dev] sipxecs auto dialer Hi Martin, I am really interested in developing such an application on sipXecs as auto dialers are essential part of any contact center solution providers. Also I want to know that is it possible to integrate Microsoft SQL server with sipxecs for VM and ACD managements. Means can we use MSSQL instead of Postgres SQL. Regards Rajib From: Martin Steinmann [mailto:[email protected]] Sent: Thursday, May 27, 2010 7:58 PM To: Rajib Deka; [email protected] Subject: RE: [sipX-dev] sipxecs auto dialer Rajib This could be built as a standalone new sipXecs application similar to the existing paging server. You could do this as a FreeSWITCH app as well as Josh pointed out similar to the way we implemented IVR and VM. In both cases we used Java. Contact me if you are interested to discuss this further --martin From: [email protected] [mailto:[email protected]] On Behalf Of Rajib Deka Sent: Thursday, May 27, 2010 9:48 AM To: [email protected] Subject: [sipX-dev] sipxecs auto dialer Hi List, We are planning to deploy sipX as out enterprise PBX server and call routing agent with OpenSIPS. We have a set of Auto Dialers developed in C# and we are using Asterisk manager Interface to dialed out the calls via Asterisk server. But I have not seen any interface in sipX using which we can design and implement auto dialers. Our dialers will basically dial out 100 CPS to different customers and if customer answers, the call will be transferred to out agents. So, is there any API or some interface to developed auto dialer on sipX. Regards Rajib
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