________________________________________ From: [email protected] [[email protected]] On Behalf Of jnolen [[email protected]]
I have a customer running Software Communication System (4.2.1-018892 2010-05-18T20:20:35) 1. Setting the Log Level to INFO does not produce SIP messages in the logs. Is this the intended configuration? 2..The default setting for MWI for all users results in a cascade of 403 error messages. This issue was reported in Jira XX-8427 and it is my understanding that this is by design to facilitate configuring voice mail without having to reboot the phones. The combination of 1 and 2 results in massive (multi-Gig) log files if one attempts to run with logging set to DEBUG. Issue 2 needs to be reconsidered. In a one-minute period when there was no voice traffic there were 1582 SUBSCRIBEs (26/second) with most receiving a '403 Forbidden' response. This is having an effect on performance i.e. slow GUI response and delayed MWI notifications. _______________________________________________ As Carolyn says, the SIP messages are logged at INFO level in the latest 4.2 releases. I can't comment about the strategy of telling the phone to subscribe for MWI even if it doesn't have a mailbox, as that is not my expertise. But perhaps the matter should be reviewed. Please tell us the brand of phone and the firmware version. In any situation, if a phone's attempt to subscribe to MWI fails, it should wait increasing time intervals before retrying in order to prevent flooding the system. (MWI subscriptions can fail for many reasons, and an aggressive retrying system can prevent the system from recovering from a service outage.) The phone manufacturer definitely needs to revise the firmware. Dale _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/
