Am 08.02.11, schrieb Douglas Hubler <[email protected]>:
What version of sipXecs are you using?

On Tue, Feb 8, 2011 at 8:52 AM, Thomas Przyklenk
<[email protected]> wrote:
> I have a problem to get to my Call Center. I dial the number of my call
> center and hear my welcome message at first. After that I wondered why I
> didn't step to the Queue with the music.

Does the call hangup?
Yes, the call hangup a few seconds after my welcome message. Before I've created my own testqueue, I got into the    default_queue and now I didn't get in. The Other problem is, that I couldn't delete my testqueue in the openACD UI.


> I tried to create my own queue, but in this tries I used the default_queue.
> Yes, the specified value for Queue field match the one configured in openACD
> UI.

If using latest 0.0.4.5.2 check for errors
 /var/log/sipxpbx/freeswitch.log
 /var/log/sipxpbx/openacd/*.log

If using 4.4 check for errors
 /var/log/sipxpbx/freeswitch.log
 /opt/openacd/*.log
15:31:43.444262 [WARNING] <0.233.0>@sipxplugin_poller:80 No Command to execute
15:31:53.445255 [WARNING] <0.233.0>@sipxplugin_poller:80 No Command to execute
15:32:03.446241 [WARNING] <0.233.0>@sipxplugin_poller:80 No Command to execute
15:32:04.252275 [DEBUG] <0.620.0>@freeswitch_media_manager:561 recieved event '"edb25c0f-1ff2-42f8-9e1d-4dcede13d8df"' from c node.
15:32:11.759427 [DEBUG] <0.620.0>@freeswitch_media_manager:561 recieved event '"25f13c74-4176-402d-9e98-16258f1e0001"' from c node.
15:32:13.447256 [WARNING] <0.233.0>@sipxplugin_poller:80 No Command to execute
15:32:23.448257 [WARNING] <0.233.0>@sipxplugin_poller:80 No Command to execute
15:32:33.449251 [WARNING] <0.233.0>@sipxplugin_poller:80 No Command to execute


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