Hi All
The issue XX-9578 has been fixed and resolved .I have retest the
issue its working fine.But when the Allow Vm is disabled in Call Center
line that time caller press * MOH is stopped then there will dead
silent like same as when Vm is enabled for line for leaving VM..So only
difference is, whatever caller recorded and end the call the VM will not
be in the queue because the Vm is disabled in Call Center line..So it
should not happen IMO because caller will think we had deposited the VM
in the queue or after pressing * caller cannot get back to queue
again.So when caller press * prompt should play this line not capable
of leaving VM and continue to stay on queue.At this time caller will
think either to stay or disconnect the call
Regards,
Venkateshwaran T
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