>Regarding MS DNS users there is simply nothing that can be done about
that. You can choose one or the other at this point. Until >MS joins the
rest of the world on DNS then the sipXecs cluster will either have to be
run on a separate subdomain or the user will >have to give up location
based registrations and SIP routing.

I don't see anything wrong with that. However if you wish to reduce the
number of users that have DNS related problems, MS users have to be
addressed as well. I think a great number of the users out there have an
MS domain that SipX is a part of. If the software did some "hand
holding" in how to setup the MS DNS records (and detect their presence
for that matter) you will reduce these. It does this right now, but
should do a better job if possible. 

Users need to be more educated during product setup. They need to know
the how's and whys for a subdomain etc. One huge problem is the DNS and
DHCP setup are part of the install process. I think that is incorrect.
All the initial install should do prior to the web gui is configure the
network enough to "get to" the gui. After that it is much easy to convey
information on DNS and DHCP to a user. This also makes changes much
easier down the road... I feel the first time the gui is run it should
have a wizard to walk the user though setting up their voice domain.
During that phase you can provide graphics, web-links, etc to help the
user to make the correct choices. The wizard could be reused afterwards
to reconfigure things if needed...

I think that would go a long way to reducing problems.

PS while you're at it, IP address reconfiguring is a big headache right
now as well. I know a lot of people test using one address and need to
change to another to move it to production. The wizard should handle
this as well so the proper DNS records can be "conveyed" to MS DNS users
so they can make the changes.

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