Ok. I had sipXecs running in a VM and exported the whole VM and placed on a new host. The new host had different IP scheme than the last one. I thought if I made all the changes, I could simple restart the VM and run sipxecs-setup again to verify that everything was taken well.
At this point, I just need to get it work. So, I appreciate the advice. Now, one more question, can I uninstall sipxecs and re-install it. The version I'm working on is technically a copy of the VM, so I have all my relevant data backed up. To create a whole new VM take WAY too long, so if I can just uninstall sipxecs and re-install, will I still have the same problem potentially? Because the VM is working great in terms of the getting to other network elements and I'd hate to start all over again. I know the best suggestion is what you already stated, but is it worth trying to do an uninstall and reinstall? On Mon, Mar 26, 2012 at 10:17 AM, Tony Graziano < [email protected]> wrote: > You've left some important information out. > > You moved to a new IP scheme. Simply changing the IP address is not > recommended. I always export and import to a newly built system, then I > rsotr evoicemail. You will have to rebuild your gateways/dialplans, AA, > etc. manually. > > How did you move to the new IP scheme? > > This is being worked on in 4.6, but it's never been a recommended action > (changing the IP address OR sipdomain). > > So you'll do well to prop up a new box and install sipx, run through the > setup, and import your users and go from there. > > On Mon, Mar 26, 2012 at 10:10 AM, W. E. W. Russell > <[email protected]>wrote: > >> All, >> >> Hello, my name is William Russell and I have MAJOR issue with my sipXecs. >> Currently, my office completely out of phone service. >> >> Over the weekend, I moved our office to a new IP scheme. I've been able >> to get everything back up and running with the exception of our phone >> system. >> >> I have attached snapshot of the logs. I hope someone can help me out >> ASAP. I've been up all night trying to get this fixed, but I can't seem to >> get it to register. NONE of the phones register, so when you look at the >> logs you will see MANY 401 unauthorized from all the phones. This leads me >> to believe it is something in sipXecs or the related network elements that >> is causing this phone to not get authorized. >> >> We are using Polycom VVX 1500 phones, sipXecs 4.4, on RHEL 5. All of the >> configuration tests pass with flying colors. I even see my SIP trunks >> registering with my ITSP, but I can't get my phones to register locally. >> I've been the through the sipregistrar.log file, but I didn't see any error >> or issues. In fact, it looks like it says that everything is VALID and >> should be authorized. >> >> Any help - ANY new direction would be extremely helpful. I'm simply at a >> loss especially since it was working fine previously - a change in IP >> scheme shouldn't cause this problem if all the configuration tests passed. >> That indicates to me that the new IP addresses have taken hold well and the >> routing is operating correctly. >> >> Thank you very much in advance! >> >> -- >> William E. W. Russell >> Director, Systems Integration >> >> incNETWORKS, Inc. >> 25 James Way >> Long Branch, NJ 07724 >> Cell Phone # 732-744-6483 >> Work Phone # 732-508-2224 >> >> >> >> >> -- >> W. E. W. Russell >> Director, Systems Intergration at incNETWORKS, Inc. >> Work Phone # 732-508-2224 >> >> Active Alumni member of Sigma Lambda Beta International Fraternity, Inc. >> Cell Phone # 732-744-6483 >> >> >> >> >> >> -- >> W. E. W. Russell >> Director, Systems Intergration at incNETWORKS, Inc. >> Work Phone # 732-508-2224 >> >> Active Alumni member of Sigma Lambda Beta International Fraternity, Inc. >> Cell Phone # 732-744-6483 >> >> >> >> _______________________________________________ >> sipx-dev mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-dev/ >> > > > > -- > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~ > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected].**net<[email protected]> > > Helpdesk Customers: > http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> > Blog: http://blog.myitdepartment.net > > _______________________________________________ > sipx-dev mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev/ > -- W. E. W. Russell Director, Systems Intergration at incNETWORKS, Inc. Work Phone # 732-508-2224 Active Alumni member of Sigma Lambda Beta International Fraternity, Inc. Cell Phone # 732-744-6483
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