Got it! Thanks for the advice! I'll get to work then!

On Mon, Mar 26, 2012 at 10:34 AM, Tony Graziano <
[email protected]> wrote:

> pointedly, i usually re-install if IP or domain names change.
>
> In addition to what gerald posted re: ip address, you would also have to
> update named sipdomain zone file and also restart named.
>
> if those won't work, I would reinstall, not install on the same VM. It's
> trivial to reinstall on standalone or virtual hardware and I just don't
> suffer changing on the fly. I do a backup and export, then I create a new
> one and test it before I press it into production.
>
>
>
> On Mon, Mar 26, 2012 at 10:30 AM, W. E. W. Russell 
> <[email protected]>wrote:
>
>> Thanks again, Tony. I apologize I meant to say that in the first reply.
>>
>> Also, is this correct/appropriate way to uninstall:
>>
>> service sipxecs stop
>> service postgresql stop
>> yum remove sipxportlib
>> rm -rf /var/sipxdata
>> rm -rf /var/log/sipxpbx
>> rm -rf /etc/sipxpbx
>> rm -rf /var/lib/pgsql/data/*
>>
>> I found it here:
>> http://wiki.sipfoundry.org/display/sipXecs/Uninstalling+sipXecs
>> I just want to make sure it will work for 4.4 as the page says it was
>> updated on 2011-03-21. Just double checking. Thanks for the assist here!
>>
>> On Mon, Mar 26, 2012 at 10:17 AM, Tony Graziano <
>> [email protected]> wrote:
>>
>>> You've left some important information out.
>>>
>>> You moved to a new IP scheme. Simply changing the IP address is not
>>> recommended. I always export and import to a newly built system, then I
>>> rsotr evoicemail. You will have to rebuild your gateways/dialplans, AA,
>>> etc. manually.
>>>
>>> How did you move to the new IP scheme?
>>>
>>> This is being worked on in 4.6, but it's never been a recommended action
>>> (changing the IP address OR sipdomain).
>>>
>>> So you'll do well to prop up a new box and install sipx, run through the
>>> setup, and import your users and go from there.
>>>
>>> On Mon, Mar 26, 2012 at 10:10 AM, W. E. W. Russell <[email protected]
>>> > wrote:
>>>
>>>> All,
>>>>
>>>> Hello, my name is William Russell and I have MAJOR issue with my
>>>> sipXecs. Currently, my office completely out of phone service.
>>>>
>>>> Over the weekend, I moved our office to a new IP scheme. I've been able
>>>> to get everything back up and running with the exception of our phone
>>>> system.
>>>>
>>>> I have attached snapshot of the logs. I hope someone can help me out
>>>> ASAP. I've been up all night trying to get this fixed, but I can't seem to
>>>> get it to register. NONE of the phones register, so when you look at the
>>>> logs you will see MANY 401 unauthorized from all the phones. This leads me
>>>> to believe it is something in sipXecs or the related network elements that
>>>> is causing this phone to not get authorized.
>>>>
>>>> We are using Polycom VVX 1500 phones, sipXecs 4.4, on RHEL 5. All of
>>>> the configuration tests pass with flying colors. I even see my SIP trunks
>>>> registering with my ITSP, but I can't get my phones to register locally.
>>>> I've been the through the sipregistrar.log file, but I didn't see any error
>>>> or issues. In fact, it looks like it says that everything is VALID and
>>>> should be authorized.
>>>>
>>>> Any help - ANY new direction would be extremely helpful. I'm simply at
>>>> a loss especially since it was working fine previously - a change in IP
>>>> scheme shouldn't cause this problem if all the configuration tests passed.
>>>> That indicates to me that the new IP addresses have taken hold well and the
>>>> routing is operating correctly.
>>>>
>>>> Thank you very much in advance!
>>>>
>>>> --
>>>> William E. W. Russell
>>>> Director, Systems Integration
>>>>
>>>> incNETWORKS, Inc.
>>>> 25 James Way
>>>> Long Branch, NJ 07724
>>>> Cell Phone # 732-744-6483
>>>> Work Phone # 732-508-2224
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> W. E. W. Russell
>>>> Director, Systems Intergration at incNETWORKS, Inc.
>>>> Work Phone # 732-508-2224
>>>>
>>>> Active Alumni member of Sigma Lambda Beta International Fraternity, Inc.
>>>> Cell Phone # 732-744-6483
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> W. E. W. Russell
>>>> Director, Systems Intergration at incNETWORKS, Inc.
>>>> Work Phone # 732-508-2224
>>>>
>>>> Active Alumni member of Sigma Lambda Beta International Fraternity, Inc.
>>>> Cell Phone # 732-744-6483
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> sipx-dev mailing list
>>>> [email protected]
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-dev/
>>>>
>>>
>>>
>>>
>>> --
>>> ~~~~~~~~~~~~~~~~~~
>>> Tony Graziano, Manager
>>> Telephone: 434.984.8430
>>> sip: [email protected]
>>> Fax: 434.465.6833
>>> ~~~~~~~~~~~~~~~~~~
>>> Linked-In Profile:
>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>>> Ask about our Internet Fax services!
>>> ~~~~~~~~~~~~~~~~~~
>>>
>>> LAN/Telephony/Security and Control Systems Helpdesk:
>>> Telephone: 434.984.8426
>>> sip: [email protected].**net<[email protected]>
>>>
>>> Helpdesk Customers: 
>>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
>>> Blog: http://blog.myitdepartment.net
>>>
>>> _______________________________________________
>>> sipx-dev mailing list
>>> [email protected]
>>> List Archive: http://list.sipfoundry.org/archive/sipx-dev/
>>>
>>
>>
>>
>> --
>> W. E. W. Russell
>> Director, Systems Intergration at incNETWORKS, Inc.
>> Work Phone # 732-508-2224
>>
>> Active Alumni member of Sigma Lambda Beta International Fraternity, Inc.
>> Cell Phone # 732-744-6483
>>
>>
>>
>> _______________________________________________
>> sipx-dev mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-dev/
>>
>
>
>
> --
> ~~~~~~~~~~~~~~~~~~
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.465.6833
> ~~~~~~~~~~~~~~~~~~
> Linked-In Profile:
> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> Ask about our Internet Fax services!
> ~~~~~~~~~~~~~~~~~~
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: [email protected].**net<[email protected]>
>
> Helpdesk Customers: 
> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net>
> Blog: http://blog.myitdepartment.net
>
> _______________________________________________
> sipx-dev mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-dev/
>



-- 
W. E. W. Russell
Director, Systems Intergration at incNETWORKS, Inc.
Work Phone # 732-508-2224

Active Alumni member of Sigma Lambda Beta International Fraternity, Inc.
Cell Phone # 732-744-6483
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