I do think there is room for improvement here. If you do not have voicemail permissions, a brief audio message stating, "This account is not enabled for messages.", would certainly be more desirable.
I do think playing the normal greetings as you indicated will lead to user-confusion and churn too much time figuring it out, since it is misleading. I would suggest a JIRA. On Thu, Apr 19, 2012 at 6:40 AM, Chitra <[email protected]> wrote: > Hi All, > > We are working on Sipxecs-4.6 18th Apr build. Please check the below > given scenario: > > VM is disabled for user 202 > 1.Call 101 from user 202 phone > 2.It will play the message as : "Welcome your call has been answered by > an automated communication system " Enter your personal identification > number, and then press pound. To login as a different user, press > pound." and when we enter the PIN and press #, it should play the > message as : > “That personal identification number is not valid. Enter your personal > identification number, and then press pound. To login as a different > user, press pound” should be played for 3 times and then “Thank you, > Goodbye” plays and gets disconnected. > But when we enter the PIN and press #, it is playing the message as : > “Record your name then press pound” Then a beep should be heard". This > record message should be played when we enable "Attendant directory" > permission and disable "Voicemail" permission. > > So could anybody please let us know if this is fine or do we need to > raise a trivial bug for this. > > Thanks & Regards, > Chitra > _______________________________________________ > sipx-dev mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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